|16 Jun 2012||#1|
BSOD during Windows 7 startup error *** STOP 0x000000ED
- Samsung N150 Plus (1GB RAM, Intel Atom processor)
- Windows 7 Starter x86 OEM (Original OS)
- Age - Just over a year old and no OS re-installation
More specs - Support for NP-N150P
I have my friends net-book and all of a sudden it generated a error where it had to be restarted and every-time I switch it on it says that windows failed to start and comes up with options of startup repair or start windows normally if i click start-up repair it just comes up with the windows 7 screen and a pointer, i can move the pointer around but it will not do anything else, also if i press start windows normally it flashes with a blue screen and restarts itself and goes back to the start-up repair option, i had disabled automatic restart on system failure and got this information from the BSOD:
Technical Information: *** STOP: 0x000000ED (0x84E77E20, 0x0C0000185, 0x00000000, 0x00000000)
I have tried all the options on F8 advanced options, have tried to use windows 7 repair disk but external CD drive (which works) will not be recognized in the boot menu and the inbuilt recovery will not work and if i use the repair your computer option it just comes up with the windows 7 screen and a pointer, i can move the pointer around but it will not do anything else. I have also tried the Samsung Recovery Solution 4 (F4 on boot up) but it just comes up with the logo and the pointer and does nothing after that. And also I do not want to do anything physical to the netbook e.g take out the hard drive or anything like that, this is a last resort before I have to take it to a repair shop.
(Images showing BSOD should be in attachments)
Can anyone help please?
|My System Specs|
|16 Jun 2012||#2|
Why are you against taking out the hard drive? Is it difficult to get to?
The hard drive is typically within a panel that is easy to remove with a screwdriver. I honestly wonder if the hard drive is not connected properly to the system... If you decide to check, here are the steps to follow:
STOP 0x000000ED: UNMOUNTABLE_BOOT_VOLUME from usasma provides this information about the BugCheck:
Quote: Originally Posted by usasma
Usual causes: Hard drive problem, File system problem, Improper boot parameters
A couple other things to try:
|My System Specs|
|16 Jun 2012||#4|
You will have to hope the BIOS steps resolve it. It does not look like your friend's netbook has an easy to reach hard disk. The manufacturer would need to replace/fix it. It is good that you were cautious. I just pulled up the manual, and now I know what we are dealing with.
These netbooks are a pain to troubleshoot. All the hardware seems to always be difficult to reach. Half the time, the battery is built into the system and cannot be removed, too. At least you do not have that issue.
|My System Specs|
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