ntkrnlmp.exe BSOD random


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    ntkrnlmp.exe BSOD random


    I just put together a new computer roughly a month ago and it has been running fine since mid June. Starting on 6/28, I've been getting some random BSODs. I figured out the first two on my own, one was ATI rollover drivers still on my system. I completely cleaned them out on my own, no software, right down to the registry and those stopped. Second, I had to retire AVG. Residence Shield gave me 3 BSODs. Shame too, never had before on my old Q9550. Finally, 2 hours after solving the AVG issue, I was just about to pass out and then I hear my video card fan slow down from 50 to 28 (which is what it does when I restart) I think to myself, you've got to be kidding me. I debug and I got the infamous ntkrnlmp.exe culprit. Looking over the report, the code 0x1a_41201 has me worried it's a memory issue. Here is the report:


    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\070712-33618-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`02c01000 PsLoadedModuleList = 0xfffff800`02e45670
    Debug session time: Sat Jul 7 05:40:08.392 2012 (UTC - 7:00)
    System Uptime: 0 days 2:29:04.188
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1A, {41201, fffff68000010600, f1, fffffa800d9c9ab0}

    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13c82 )

    Followup: MachineOwner
    ---------

    6: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041201, The subtype of the bugcheck.
    Arg2: fffff68000010600
    Arg3: 00000000000000f1
    Arg4: fffffa800d9c9ab0

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x1a_41201

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: TrustedInstall

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from fffff80002cdbcfe to fffff80002c801c0

    STACK_TEXT:
    fffff880`07b227e8 fffff800`02cdbcfe : 00000000`0000001a 00000000`00041201 fffff680`00010600 00000000`000000f1 : nt!KeBugCheckEx
    fffff880`07b227f0 fffff800`02c99c74 : 00000000`00000080 fffff680`000108e8 00000000`020b7000 00000000`00000080 : nt! ?? ::FNODOBFM::`string'+0x13c82
    fffff880`07b22830 fffff800`02f73794 : ffffffff`00000000 fffffa80`00000000 fffffa80`0ddaeb30 00000000`00000004 : nt!MiCommitExistingVad+0x2c4
    fffff880`07b228d0 fffff800`02c7f453 : ffffffff`ffffffff 00000000`00efcaf0 00000000`00000000 00000000`00efcb88 : nt!NtAllocateVirtualMemory+0x3f4
    fffff880`07b22a70 00000000`7701149a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`00efca98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7701149a


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt! ?? ::FNODOBFM::`string'+13c82
    fffff800`02cdbcfe cc int 3

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+13c82

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3

    FAILURE_BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82

    BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82

    Followup: MachineOwner
    ---------

    6: kd> lmvm nt
    start end module name
    fffff800`02c01000 fffff800`031e9000 nt (pdb symbols) c:\symbols\ntkrnlmp.pdb\ABD176D2C7AE41B88BBF2837A09A462C2\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: c:\symbols\ntoskrnl.exe\4FA390F35e8000\ntoskrnl.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Timestamp: Fri May 04 01:18:59 2012 (4FA390F3)
    CheckSum: 00555F80
    ImageSize: 005E8000
    File version: 6.1.7601.17835
    Product version: 6.1.7601.17835
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 1.0 App
    File date: 00000000.00000000
    Translations: 0409.04b0
    CompanyName: Microsoft Corporation
    ProductName: Microsoft® Windows® Operating System
    InternalName: ntkrnlmp.exe
    OriginalFilename: ntkrnlmp.exe
    ProductVersion: 6.1.7601.17835
    FileVersion: 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    FileDescription: NT Kernel & System
    LegalCopyright: © Microsoft Corporation. All rights reserved.

    My specs are as follows:

    Windows 7 64 bit Ultimate Retail
    Intel Ivy Bridge 3770 stock speed (3 weeks)
    16 GB Corsair Vengeance RAM manually altered to 1600MHZ, BIOS only read it as 1333MHZ (3 Weeks)
    ASUS Z77 Sabertooth Mobo (3 Weeks)
    640GB WD Caviar Green HD (4 Years)
    1TB WD Caviar Black HD (3 Weeks)
    Sapphire ATI Radeon 5870 2GB EYEFINITY Dual monitors, one HDMI, one VGA (2 Years)
    Kingwin 1000W PSU Bronze Certified Modular

    Any help would be appreciated, thanks
      My Computer


  2. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #2

    So it doesn't get buried, I'm going to bump this
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Didn't get buried. You are sixth on my priority list behind the other five who had not yet received a response. :)

    As to bumping: https://www.sevenforums.com/general-d...ease-read.html

    You can expect another response from me tonight (~6-7 hours after this post) with my analysis.


    If you want a better response, please follow the https://www.sevenforums.com/crashes-d...tructions.html

    Right now, all I can tell you is it is either a memory problem or a driver conflict causing your crashes.
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Thanks, sorry about that. I'll remember that for the future
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    I was kinda hoping you would follow the instructions first. Without them, I cannot be sure whether you have conflicting drivers or software that might indicate a reason for the 0x1A BugCheck code.


    https://www.sevenforums.com/crashes-d...tructions.html
    Last edited by writhziden; 08 Jul 2012 at 11:12.
      My Computer


 

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