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Windows 7: Computer randomly turns off (no reboot, no error)


31 Aug 2012   #1
Kevifone

Windows 7 Ultimate 64 Bit
 
 
Computer randomly turns off (no reboot, no error)

My computer will randomly turn off. Only if I am using it. I can turn it on and it will sit forever, but if I use it.. Boom. Shuts completely off with no warning, no error, nothing. I need to power it back on by pressing the power button. I went to CMOS and turned on restart on system failure and it does not restart. Don't think it's running hot.. at least, my gcard is only doing 48 C which is low. Idk if it's a software issue or hardware?

I ran a scan of my computer using ESET NOD32 Smart Security = nothing found.
I will attach dxdiag. I cleaned my PC inside the best I know how.. >.<


My System SpecsSystem Spec
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31 Aug 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forum.

Download and install this Speccy and see the temps of your computer.

Download Speccy 1.17.340 - FileHippo.com

Disable "Automatically restart" option
  • Click on the start and type Sysdm.cpl, hit enter.
  • Switch to Advanced tab and click Settings button of Startup and Recovery.
  • Deselect the Automatically restart option and click OK to exit.
Download and install all the updates from Windows Updates.

Also replace ESET with MSE from the link below and run a complete scan to make sure you're free of viruses.

Will wait for an update after you've done these.
My System SpecsSystem Spec
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 Computer randomly turns off (no reboot, no error)




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