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Windows 7: Bsod driver_power_state_failure


09 Sep 2013   #1
Scottsingo

Windows 7 Home Premium 64bit
 
 
Bsod driver_power_state_failure

Started to get this BSOD recently after never having one before. Just wondering if you lovely guys can give me a hand at figuring out whats what?

Thanks in advance,
Scott


My System SpecsSystem Spec
.

09 Sep 2013   #2
x BlueRobot

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 9F, {3, fffffa800b3f1060, fffff80004bb0748, fffffa800d035010}

Probably caused by : usbhub.sys
Code:
0: kd> !irp fffffa800d035010
Irp is active with 12 stacks 10 is current (= 0xfffffa800d035368)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800b3f1060 00000000 00000000-00000000    pending
	       \Driver\usbhub
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa800a8e0a00 00000000 00000000-00000000    pending
	       \Driver\usbccgp
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800d076850    

			Args: 00000000 00000000 00000000 00000000
Code:
0: kd> !thread
GetPointerFromAddress: unable to read from fffff800034c3000
THREAD fffffa8007480060  Cid 14fc.16bc  Teb: 00000000fffdb000 Win32Thread: fffff900c1d7ac20 RUNNING on processor 0
IRP List:
    Unable to read nt!_IRP @ fffffa8006dd5270
Not impersonating
GetUlongFromAddress: unable to read from fffff80003402ba4
Owning Process            fffffa800d283b30       Image:         chrome.exe
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      672235       
Context Switch Count      105041         IdealProcessor: 0                 LargeStack
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address 0x00000000013b3870
Stack Init fffff8800b30cc70 Current fffff8800b30be80
Base fffff8800b30d000 Limit fffff8800b304000 Call 0
Priority 11 BasePriority 8 UnusualBoost 0 ForegroundBoost 2 IoPriority 2 PagePriority 5
Remove:

Code:
Start Menu\Programs\Norton AntiVirus
Start Menu\Programs\Norton Identity Safe
Norton is known to cause problems and a very bloated program, please remove the program completely with the Norton Removal Tool, and then install and run full scans with these free and proven alternatives which work best with Windows 7, due to their compatibility and lightweight nature on system resources.

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:Reduce the number of programs at startup, to avoid any driver or program conflicts:Only your anti virus program is usually needed.

Code:
1: kd> lmvm nusb3xhc 
start             end                 module name
fffff880`0530d000 fffff880`0533e000   nusb3xhc   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
    Image name: nusb3xhc.sys
    Timestamp:        Thu Feb 10 05:52:33 2011 (4D537D21)
    CheckSum:         0002FA41
    ImageSize:        00031000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your NEC Electronics USB 3.0 Host Controller Driver seems to be outdated, check for any driver updates from your model support page, or if none are available, then check for updates from here - Support/Design | Renesas Electronics

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information
My System SpecsSystem Spec
Reply

 Bsod driver_power_state_failure




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