Frequent system crashes (BSOD)


  1. Posts : 1
    Windows 7 64bit
       #1

    Frequent system crashes (BSOD)


    Hello,

    I have been experiencing frequent system crashes on my system (Windows 7 64bit). This is a rather new system so my initial thought was corrupted memory modules. I did run three different checks with Memtest86+ that showed that all was ok.

    I have included my latest minidump files + a driver list in the attachment. Any further assistance is more than welcome to locate this problem.

    Thank you.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Lefterisd said:
    Hello,

    I have been experiencing frequent system crashes on my system (Windows 7 64bit). This is a rather new system so my initial thought was corrupted memory modules. I did run three different checks with Memtest86+ that showed that all was ok.

    I have included my latest minidump files + a driver list in the attachment. Any further assistance is more than welcome to locate this problem.

    Thank you.
    Hi Lefterisd and welcome

    The first parameter (c0000005) is a memory exception. The DMP files are fairly vague but I suspect it is still memory. I would run memtest for at least 5-6 passes.

    If you still experience no errors in memtest, and have BSOD's I would also run a system file check. To do so you need to type cmd in search. Then right click and run as an administrator. Finally type SFC /SCANNOW.

    Let us know if you need further assistance.

    Jan

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\071810-15054-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *Symbol information
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a05000 PsLoadedModuleList = 0xfffff800`02c42e50
    Debug session time: Sun Jul 18 00:49:45.634 2010 (GMT-4)
    System Uptime: 0 days 0:45:24.945
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    .......................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002a42068, fffff880027aac20, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!RtlpAllocateHeap+1dc )
    
    Followup: MachineOwner
    ---------
      My Computer


 

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