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Windows 7: BSOD on Dell Studio 15 1558


30 Jul 2010   #11

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by ttran View Post
I haven't seen Driver Verifier is on, can you please enable it so that we can know if there are any faulty drivers. Also, Mcafee is there, make sure you uninstall it as Jonathan King suggest to eliminate the cause.
I apologize I did not see the post regarding unistalling Mcafee. I will be happy to do that. But to remain protected, what should I do?
I do have Macfee Enterprise from the college I attend and can install that if needed.

My System SpecsSystem Spec
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30 Jul 2010   #12

Microsoft Window 7 Professional 32 bit
 
 

Look at JK's post last page, he suggest you to use Microsoft security essential and I agree with it, it is known for BSOD free:
http://www.microsoft.com/security_essentials
My System SpecsSystem Spec
30 Jul 2010   #13

Windows 7 Home Premium 64-Bit
 
 

Sorry about missing the Microsoft Security Essentials.

I had just done the following in this order:

1) Removed Mcafee using the tool provided
2) Rebooted as requested to complete uninstall
3) Installed Microsoft Security Essentials
4) MSE download latest update
5) MSE now runnig full system scan
6) Uninstalled Quickset in case Mcafee caused install issues
7) Reinstalled Quickset
8) Enabled driver verifier using options
create custom settings
select individual settings from full list
select all except low resource simulation
select all drivers not from microsoft

Anything I missed? Should I wait now and see what happens?
My System SpecsSystem Spec
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30 Jul 2010   #14

Microsoft Window 7 Professional 32 bit
 
 

Yep, let's wait for it to crash
My System SpecsSystem Spec
30 Jul 2010   #15

Windows 7 Home Premium 64-Bit
 
 

Ok here goes. I will let you know and thanks
My System SpecsSystem Spec
31 Jul 2010   #16

Windows 7 Home Premium 64-Bit
 
 

It crashed today while I was dismounting my external Sata drive. I haven't done anything yet, but here is the whocrashed report:

On Sat Sat 7 31 2010 7:46:47 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xC9 (0x2, 0xFFFFF9801C8D8EA0, 0x0, 0x0)
Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
Dump file: C:\Windows\Minidump\073110-42728-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

Event Viewer:
Event 1001, BugCheck
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c9 (0x0000000000000002, 0xfffff9801c8d8ea0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 073110-42728-01.

What is the next step?


My System SpecsSystem Spec
31 Jul 2010   #17

Windows 7 Home Premium 64-Bit
 
 

Just turned off driver verifier and will post the system dump file in a minute after it reboots
My System SpecsSystem Spec
31 Jul 2010   #18

Windows 7 Home Premium 64-Bit
 
 

Here is the minidump file
My System SpecsSystem Spec
31 Jul 2010   #19

Windows 7 Home Premium 64-Bit
 
 

4:57PM got another crash. This time I wasn't doing anything special, just browsing in firefox

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffffffffffffd0, 0x0000000000000002, 0x0000000000000001, 0xfffff80002cca2b0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 073110-25662-01.

On Sat Sat 7 31 2010 8:55:39 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xA (0xFFFFFFFFFFFFFFD0, 0x2, 0x1, 0xFFFFF80002CCA2B0)
Error: IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\073110-25662-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
My System SpecsSystem Spec
31 Jul 2010   #20

Windows 7 Professional x64
 
 

The dumps are pointing to stdflt.sys, which appears to be an Accelerometer driver. I believe the program has something to do with speeding up your network or something? I see it related to Dell machines, if it helps any.

Whatever it is, please remove the program.

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 16:54:39.952 2010 (UTC - 4:00)
System Uptime: 0 days 0:54:41.123
BugCheck A, {ffffffffffffffd0, 2, 1, fffff80002cca2b0}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 15:45:16.019 2010 (UTC - 4:00)
System Uptime: 0 days 18:00:44.206
BugCheck C9, {2, fffff9801c8d8ea0, 0, 0}
*** WARNING: Unable to verify timestamp for stdflt.sys
*** ERROR: Module load completed but symbols could not be loaded for stdflt.sys
Probably caused by : stdflt.sys ( stdflt+1d54 )
BUGCHECK_STR:  0xc9_2
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
My System SpecsSystem Spec
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 BSOD on Dell Studio 15 1558




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