BSOD on Dell Studio 15 1558

Page 2 of 6 FirstFirst 1234 ... LastLast

  1. Posts : 45
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #11

    ttran said:
    I haven't seen Driver Verifier is on, can you please enable it so that we can know if there are any faulty drivers. Also, Mcafee is there, make sure you uninstall it as Jonathan King suggest to eliminate the cause.
    I apologize I did not see the post regarding unistalling Mcafee. I will be happy to do that. But to remain protected, what should I do?
    I do have Macfee Enterprise from the college I attend and can install that if needed.
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #12

    Look at JK's post last page, he suggest you to use Microsoft security essential and I agree with it, it is known for BSOD free:
    http://www.microsoft.com/security_essentials
      My Computer


  3. Posts : 45
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #13

    Sorry about missing the Microsoft Security Essentials.

    I had just done the following in this order:

    1) Removed Mcafee using the tool provided
    2) Rebooted as requested to complete uninstall
    3) Installed Microsoft Security Essentials
    4) MSE download latest update
    5) MSE now runnig full system scan
    6) Uninstalled Quickset in case Mcafee caused install issues
    7) Reinstalled Quickset
    8) Enabled driver verifier using options
    create custom settings
    select individual settings from full list
    select all except low resource simulation
    select all drivers not from microsoft

    Anything I missed? Should I wait now and see what happens?
      My Computer


  4. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #14

    Yep, let's wait for it to crash
      My Computer


  5. Posts : 45
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #15

    Ok here goes. I will let you know and thanks
      My Computer


  6. Posts : 45
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #16

    It crashed today while I was dismounting my external Sata drive. I haven't done anything yet, but here is the whocrashed report:

    On Sat Sat 7 31 2010 7:46:47 PM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xC9 (0x2, 0xFFFFF9801C8D8EA0, 0x0, 0x0)
    Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
    Dump file: C:\Windows\Minidump\073110-42728-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

    Event Viewer:
    Event 1001, BugCheck
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c9 (0x0000000000000002, 0xfffff9801c8d8ea0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 073110-42728-01.

    What is the next step?


      My Computer


  7. Posts : 45
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #17

    Just turned off driver verifier and will post the system dump file in a minute after it reboots
      My Computer


  8. Posts : 45
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #18

    Here is the minidump file
      My Computer


  9. Posts : 45
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #19

    4:57PM got another crash. This time I wasn't doing anything special, just browsing in firefox

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffffffffffffd0, 0x0000000000000002, 0x0000000000000001, 0xfffff80002cca2b0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 073110-25662-01.

    On Sat Sat 7 31 2010 8:55:39 PM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xA (0xFFFFFFFFFFFFFFD0, 0x2, 0x1, 0xFFFFF80002CCA2B0)
    Error: IRQL_NOT_LESS_OR_EQUAL
    Dump file: C:\Windows\Minidump\073110-25662-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #20

    The dumps are pointing to stdflt.sys, which appears to be an Accelerometer driver. I believe the program has something to do with speeding up your network or something? I see it related to Dell machines, if it helps any.

    Whatever it is, please remove the program.

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sat Jul 31 16:54:39.952 2010 (UTC - 4:00)
    System Uptime: 0 days 0:54:41.123
    BugCheck A, {ffffffffffffffd0, 2, 1, fffff80002cca2b0}
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sat Jul 31 15:45:16.019 2010 (UTC - 4:00)
    System Uptime: 0 days 18:00:44.206
    BugCheck C9, {2, fffff9801c8d8ea0, 0, 0}
    *** WARNING: Unable to verify timestamp for stdflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for stdflt.sys
    Probably caused by : stdflt.sys ( stdflt+1d54 )
    BUGCHECK_STR:  0xc9_2
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
    
      My Computer


 
Page 2 of 6 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:37.
Find Us