Hello everyone I refer you to this post
located on the general discussion forums for the problem and solutions tried with no success.
I bought the PC with Windows Vista and it included a Win 7 upgrade CD. Every time I play ANY game, the computer will not shut off properly. That is, if I just browse the internet, work with office, etc, the computer shuts down with no issues.
If I play any GAME, once I close it and attempt to shut down the computer, it stays at "shutting down" with the little circle thing circling as if it is thinking and nothing happens. Sometimes, 15-20 minutes, it will re-start itself and give me a message saying "Windows has recovered from an unexpected shutdown" and the BSOD message attached.
Any help would be GREATLY appreciated. Help!!