my pc got a blue screen when start up. i cant start my pc in security mode, nothing. pls some1 help me, i have importants docs in my hd, and i cant lose them..
I copy the blue screen message to a doc, and there it is:
A problem has been detected and windows has been shut down to prevent damage to your computer.
a process or thread crucial to system operation has unexpectedly exited or been terminated.
If this is the first time you've seen this stop error screen, restart your computer.
If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware of software manufacturer for any windows updates you might need.
If problemas continue, disable or remove any newly installed hardware or software. Disble BIOS memory options such as chaching or shadowing. If you ned to use Safe Mode to remove or disable componeents, restart your computer, press F8 to select AAdvanced Startup options, and then selecet Safe Mode.
*** STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA8005773B30, 0xfffffA8005773E10, xFFFFF80002FC5540)
Collecting data for crash dump...
Initializing disk for rash dump...
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance.
some1 knows whats it?? It started when I passed some docs from my sister's pc to my pc, and now my pc doesnt works more
P.S.: My antivirus is Kaspersky, I scanned 4 times and he doesnt found any virus or something like that..