Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blue Screen when start up

28 Jul 2010   #1
riancarlos

Windows 7 Profissional x64
 
 
Blue Screen when start up

Hello,
my pc got a blue screen when start up. i cant start my pc in security mode, nothing. pls some1 help me, i have importants docs in my hd, and i cant lose them..
I copy the blue screen message to a doc, and there it is:


A problem has been detected and windows has been shut down to prevent damage to your computer.

a process or thread crucial to system operation has unexpectedly exited or been terminated.

If this is the first time you've seen this stop error screen, restart your computer.

If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware of software manufacturer for any windows updates you might need.

If problemas continue, disable or remove any newly installed hardware or software. Disble BIOS memory options such as chaching or shadowing. If you ned to use Safe Mode to remove or disable componeents, restart your computer, press F8 to select AAdvanced Startup options, and then selecet Safe Mode.

Technical Information:

*** STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA8005773B30, 0xfffffA8005773E10, xFFFFF80002FC5540)

Collecting data for crash dump...
Initializing disk for rash dump...
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance.



some1 knows whats it?? It started when I passed some docs from my sister's pc to my pc, and now my pc doesnt works more

P.S.: My antivirus is Kaspersky, I scanned 4 times and he doesnt found any virus or something like that..


My System SpecsSystem Spec
.
28 Jul 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Please follow these directions: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
28 Jul 2010   #3
riancarlos

Windows 7 Profissional x64
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Welcome!

Please follow these directions: http://www.sevenforums.com/crashes-d...tructions.html
Hi.. tks for the attention.

I cant turn On my computer.. im using other pc, and I put my HD in this secondary pc, then I used kaspersky to verify if have some virus in my HD.
My System SpecsSystem Spec
.

28 Jul 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Can you get the dump files from your hard drive while it is in the other computer? If so, follow the instructions in the link above and upload them.
My System SpecsSystem Spec
28 Jul 2010   #5
riancarlos

Windows 7 Profissional x64
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Can you get the dump files from your hard drive while it is in the other computer? If so, follow the instructions in the link above and upload them.
Yes, I can.. but im afraid, cus I think it is virus or something like that..
My fear is, I get my files and put on another computer, and if the other computer gives the same error? My sister and I'll lose it all .. and also, we will be without a computer.
My System SpecsSystem Spec
28 Jul 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

I doubt it's a virus, but if you are concerned about it, run a scan with Malwarebytes.

Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com
My System SpecsSystem Spec
28 Jul 2010   #7
riancarlos

Windows 7 Profissional x64
 
 

You doubt? What do you think that is? I think it's virus, cus it only happened after I pass files from my sister's pc to my pc..
Im gonna run malwarebytes, just a sec, cus kaspersky scan is finishing..
My System SpecsSystem Spec
28 Jul 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Does the computer work fine in Safe Mode?
My System SpecsSystem Spec
28 Jul 2010   #9
riancarlos

Windows 7 Profissional x64
 
 

No.. safe mode generates the same error massage as the normal start up. The Win 7 startup recovery can not fix the problem...
My System SpecsSystem Spec
28 Jul 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Hmmm...perhaps try a system restore.

System Restore
My System SpecsSystem Spec
Reply

 Blue Screen when start up




Thread Tools




Similar help and support threads
Thread Forum
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
General Discussion
Blue Screen only during start up or reboot
Alright, so i've had this issue for a while, and it's only been getting worse. Whenever I have to reboot my computer, or when i'm turning it on after it's been powered down, it is rebooting just as it gets to the Windows loading screen, and usually fails to start up on second boot sending me to...
BSOD Help and Support
blue screen at start up
Hello, when i have sony vaio e series laptop i have bought it before 1 week ago , when i turn my laptop to sleep and start it it shows the blue screen (BAD_POOL_CALLER) *** STOP: 0X000000C2 (0X0000000000000007 , 0X0000000000001097 , 0X0000000004440005 , XFFFFFA8009E268B0) ___________-...
BSOD Help and Support
Blue Screen after start up
Please help with my problem: -Win 7 x64 -original OS - Win 7 x64 -purchased from retailer in 2010
BSOD Help and Support
Blue Screen when start
I have blue screen everytime when i turn on my computer.. But the blue screen always happen before i log in the window itself.. I need to restart to get in window..
BSOD Help and Support
Blue Screen after start up
I upgraded Vista to the Windows 7 RC last night and it seemed to go well, but when I start the computer now, I get a brief flash of the normal desktop, but then it goes to the blue screen and reboots. I CAN start it up with no problem in Safe Mode, but I'm somewhat of a neophyte. How do I find...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 15:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App