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Windows 7: Windows 7 freezes [CRASHDUMP included]


29 Jul 2010   #11

64-bit Windows 8.1 Pro
 
 

This is pretty straight forward... Memory corrruption...
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.

Your .dmp file also shows these drivers as additional causes..
Code:
Nvoclk64.sys	nVidia System Utility Driver Drivers - Download NVIDIA Drivers ... Update your video drivers
RTCore64.sys	RivaTuner/EVGA Precision	http://www.guru3d.com/category/rivatuner/ ... Download and install the latest version

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {6, 103, fffff9800d68ce10, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvoclk64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvoclk64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvoclk64.sys
Probably caused by : nvoclk64.sys ( nvoclk64+b264 )

Followup: MachineOwner
---------

....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, f4, fffffa8009958880, fffff88006832522}

Unable to load image \??\C:\Program Files (x86)\EVGA Precision\RTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTCore64.sys
Probably caused by : RTCore64.sys ( RTCore64+1522 )

Followup: MachineOwner
---------


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {6, 103, fffff9800d156e10, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvoclk64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvoclk64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvoclk64.sys
Probably caused by : nvoclk64.sys ( nvoclk64+b264 )

Followup: MachineOwner
---------


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff800031dffc0, 2, 8, fffff800031dffc0}

Probably caused by : memory_corruption ( nt!MiUnmapViewOfSection+0 )

Followup: MachineOwner
---------


My System SpecsSystem Spec
.

29 Jul 2010   #12

Microsoft Window 7 Professional 32 bit
 
 

Edit: Opps...I'm a bit slow than Tom

nvoclk64.sys was blamed, which is nVidia System Utility Driver, I would download and install fresh copy of it

RTCore64.sys was blamed, it is RivaTuner/EVGA Precisio, I would download and install fresh copy of it as well
RivaTuner

Code:
ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)
It has been guaranted to cause BSOD. please update it right away
Follow this instruction to update it: BSOD + Minidumps, please help

Code:
VMNetSrv VMNetSrv.sys Wed Jan 24 19:05:46 2007 (45B74B9A)
It is Microsoft Virtual Machine Network Services Driver, Microsoft Download Center

BUGCHECK SUMMARY:
Code:
BugCheck C9, {6, 103, fffff9800d156e10, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvoclk64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvoclk64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvoclk64.sys
Probably caused by : nvoclk64.sys ( nvoclk64+b264 )

Followup: MachineOwner
---------
BugCheck A, {fffff800031dffc0, 2, 8, fffff800031dffc0}

Probably caused by : memory_corruption ( nt!MiUnmapViewOfSection+0 )

Followup: MachineOwner
---------
BugCheck C4, {f6, f4, fffffa8009958880, fffff88006832522}

Unable to load image \??\C:\Program Files (x86)\EVGA Precision\RTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTCore64.sys
Probably caused by : RTCore64.sys ( RTCore64+1522 )

Followup: MachineOwner
---------
Let us know if you need help

Tuan
My System SpecsSystem Spec
29 Jul 2010   #13

Windows 7 Pro x64
 
 

thanks Twes. rep you and ttran

I guess I'll have to give the memtest (v4.10 ) another go.
I had it running an 1 hour this morning.

Also my nvidia drivers are up to date
Evga, also latest version
Would you suggest me to reinstall/repair them?

At the moment, things are seems to be fine, just log in 25mins ago. I'm keeping an eye out.

edit: (saw your post after posting my reply)
Thanks ttran.

will give it a go.

will report back after lunch
My System SpecsSystem Spec
.


29 Jul 2010   #14

64-bit Windows 8.1 Pro
 
 

Memtest should be run overnight as it takes a lot of time to do the minimum 5 passes... Let us know how it comes out..
My System SpecsSystem Spec
29 Jul 2010   #15

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Tews View Post
Memtest should be run overnight as it takes a lot of time to do the minimum 5 passes... Let us know how it comes out..
ok, I'll put memtest on just before dinner, and let it run through the evening til the next morning


Quote   Quote: Originally Posted by ttran View Post
nvoclk64.sys was blamed, which is nVidia System Utility Driver, I would download and install fresh copy of it
I remember back a few weeks ago, i download the USA version and installed it, but after installing it i realise it was the USA version, then download the UK version(which is about 30MB more than the USA version) and installed it on top of the USA version. Should I clean out all the other nvidia drivers? got 9 roll back drivers stored on my pc. which is the safe way to delete them?

Quote   Quote: Originally Posted by ttran View Post
RTCore64.sys was blamed, it is RivaTuner/EVGA Precisio, I would download and install fresh copy of it as well
RivaTuner
it looks like Evga precision has a file that RivaTuner uses. I don't have RivaTuner install on my PC.

Quote   Quote: Originally Posted by ttran View Post
Code:
ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)
It has been guaranted to cause BSOD. please update it right away
Follow this instruction to update it: BSOD + Minidumps, please help
uhmm, I'm pretty sure I updated it a while back well i guess the dump logs dont lie

Downloaded
Code:
ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit - 2009/12/07

Quote   Quote: Originally Posted by ttran View Post
Code:
VMNetSrv VMNetSrv.sys Wed Jan 24 19:05:46 2007 (45B74B9A)
It is Microsoft Virtual Machine Network Services Driver, Microsoft Download Center
is it important to update?? I was using the virtual machine part of a project last year.
would it be this
Download details: Virtual Machine Network Driver for Microsoft Device Emulator
My System SpecsSystem Spec
29 Jul 2010   #16

Microsoft Window 7 Professional 32 bit
 
 

Quote:
I remember back a few weeks ago, i download the USA version and installed it, but after installing it i realise it was the USA version, then download the UK version(which is about 30MB more than the USA version) and installed it on top of the USA version. Should I clean out all the other nvidia drivers? got 9 roll back drivers stored on my pc. which is the safe way to delete them?
You need to uninstall the current version of nvidia system utility before reinstall it.

Quote:
is it important to update?? I was using the virtual machine part of a project last year.
would it be this
Download details: Virtual Machine Network Driver for Microsoft Device Emulator
Yep, update it if you can

Hopefully update the ASACPI.sys would resolve the problem, I didn't see it in the first crash dump. I suspect it might be the main cause.
My System SpecsSystem Spec
29 Jul 2010   #17

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by ttran View Post
Quote:
I remember back a few weeks ago, i download the USA version and installed it, but after installing it i realise it was the USA version, then download the UK version(which is about 30MB more than the USA version) and installed it on top of the USA version. Should I clean out all the other nvidia drivers? got 9 roll back drivers stored on my pc. which is the safe way to delete them?
You need to uninstall the current version of nvidia system utility before reinstall it.
Where is Nvidia system utility?



those are install on my machine



these are the other drivers, is it ok to simple delete the old ones?



Quote   Quote: Originally Posted by ttran View Post
Hopefully update the ASACPI.sys would resolve the problem, I didn't see it in the first crash dump. I suspect it might be the main cause.
going to update it once i get the nvidia driver thing sorted
My System SpecsSystem Spec
29 Jul 2010   #18

Microsoft Window 7 Professional 32 bit
 
 

Can you see nVidia ntune in your system? If so, uninstall it, it use Nvoclk64.sys. Do you overclock anything (Sorry if I ask you twice, but because RTcore64.sys and Nvoclk64.sys, both of them were blamed and it make me think that you've overclocked something)?

As I said ASACPI.sys was guaranteed to cause BSOD, who know if updating it will resolve the problem immediately
My System SpecsSystem Spec
29 Jul 2010   #19

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by ttran View Post
Can you see nVidia ntune in your system? If so, uninstall it, it use Nvoclk64.sys. Do you overclock anything (Sorry if I ask you twice, but because RTcore64.sys and Nvoclk64.sys, both of them were blamed and it make me think that you've overclocked something)?

As I said ASACPI.sys was guaranteed to cause BSOD, who know if updating it will resolve the problem immediately
I have installed utune before, but unistalled afterwards and stick with evga.

I have not overclock anything.

only thing I use evga, to control the gpu fan and temps. (as I find the evga interface better than utune)

edit: updating the asacpi now

edit2: installed asacpi, everything went well.
thanks for your help guys

will report back with the memtest result and how everything is going.
My System SpecsSystem Spec
29 Jul 2010   #20

64-bit Windows 8.1 Pro
 
 

Fingers crossed!
My System SpecsSystem Spec
Reply

 Windows 7 freezes [CRASHDUMP included]




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