Windows 7 freezes [CRASHDUMP included]

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  1. Posts : 11,840
    64-bit Windows 8.1 Pro
       #11

    This is pretty straight forward... Memory corrruption...
    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.

    Your .dmp file also shows these drivers as additional causes..
    Code:
    Nvoclk64.sys	nVidia System Utility Driver	Drivers - Download NVIDIA Drivers ... Update your video drivers
    RTCore64.sys	RivaTuner/EVGA Precision	http://www.guru3d.com/category/rivatuner/ ... Download and install the latest version

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {6, 103, fffff9800d68ce10, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvoclk64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvoclk64.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvoclk64.sys
    Probably caused by : nvoclk64.sys ( nvoclk64+b264 )
    
    Followup: MachineOwner
    ---------
    
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {f6, f4, fffffa8009958880, fffff88006832522}
    
    Unable to load image \??\C:\Program Files (x86)\EVGA Precision\RTCore64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTCore64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTCore64.sys
    Probably caused by : RTCore64.sys ( RTCore64+1522 )
    
    Followup: MachineOwner
    ---------
    
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {6, 103, fffff9800d156e10, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvoclk64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvoclk64.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvoclk64.sys
    Probably caused by : nvoclk64.sys ( nvoclk64+b264 )
    
    Followup: MachineOwner
    ---------
    
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffff800031dffc0, 2, 8, fffff800031dffc0}
    
    Probably caused by : memory_corruption ( nt!MiUnmapViewOfSection+0 )
    
    Followup: MachineOwner
    ---------
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #12

    Edit: Opps...I'm a bit slow than Tom

    nvoclk64.sys was blamed, which is nVidia System Utility Driver, I would download and install fresh copy of it

    RTCore64.sys was blamed, it is RivaTuner/EVGA Precisio, I would download and install fresh copy of it as well
    RivaTuner

    Code:
    ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)
    It has been guaranted to cause BSOD. please update it right away
    Follow this instruction to update it: https://www.sevenforums.com/787431-post2.html

    Code:
    VMNetSrv VMNetSrv.sys Wed Jan 24 19:05:46 2007 (45B74B9A)
    It is Microsoft Virtual Machine Network Services Driver, Microsoft Download Center

    BUGCHECK SUMMARY:
    Code:
    BugCheck C9, {6, 103, fffff9800d156e10, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvoclk64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvoclk64.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvoclk64.sys
    Probably caused by : nvoclk64.sys ( nvoclk64+b264 )
    
    Followup: MachineOwner
    ---------
    BugCheck A, {fffff800031dffc0, 2, 8, fffff800031dffc0}
    
    Probably caused by : memory_corruption ( nt!MiUnmapViewOfSection+0 )
    
    Followup: MachineOwner
    ---------
    BugCheck C4, {f6, f4, fffffa8009958880, fffff88006832522}
    
    Unable to load image \??\C:\Program Files (x86)\EVGA Precision\RTCore64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTCore64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTCore64.sys
    Probably caused by : RTCore64.sys ( RTCore64+1522 )
    
    Followup: MachineOwner
    ---------
    Let us know if you need help

    Tuan
      My Computer


  3. Posts : 68
    Windows 7 Pro x64
    Thread Starter
       #13

    thanks Twes. rep you and ttran :)

    I guess I'll have to give the memtest (v4.10 ) another go.
    I had it running an 1 hour this morning.

    Also my nvidia drivers are up to date
    Evga, also latest version
    Would you suggest me to reinstall/repair them?

    At the moment, things are seems to be fine, just log in 25mins ago. I'm keeping an eye out.

    edit: (saw your post after posting my reply)
    Thanks ttran.

    will give it a go.

    will report back after lunch :)
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #14

    Memtest should be run overnight as it takes a lot of time to do the minimum 5 passes... Let us know how it comes out..
      My Computer


  5. Posts : 68
    Windows 7 Pro x64
    Thread Starter
       #15

    Tews said:
    Memtest should be run overnight as it takes a lot of time to do the minimum 5 passes... Let us know how it comes out..
    ok, I'll put memtest on just before dinner, and let it run through the evening til the next morning :)


    ttran said:
    nvoclk64.sys was blamed, which is nVidia System Utility Driver, I would download and install fresh copy of it
    I remember back a few weeks ago, i download the USA version and installed it, but after installing it i realise it was the USA version, then download the UK version(which is about 30MB more than the USA version) and installed it on top of the USA version. Should I clean out all the other nvidia drivers? got 9 roll back drivers stored on my pc. which is the safe way to delete them?

    ttran said:
    RTCore64.sys was blamed, it is RivaTuner/EVGA Precisio, I would download and install fresh copy of it as well
    RivaTuner
    it looks like Evga precision has a file that RivaTuner uses. I don't have RivaTuner install on my PC.

    ttran said:
    Code:
    ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)
    It has been guaranted to cause BSOD. please update it right away
    Follow this instruction to update it: https://www.sevenforums.com/787431-post2.html
    uhmm, I'm pretty sure I updated it a while back well i guess the dump logs dont lie

    Downloaded
    Code:
    ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit - 2009/12/07

    ttran said:
    Code:
    VMNetSrv VMNetSrv.sys Wed Jan 24 19:05:46 2007 (45B74B9A)
    It is Microsoft Virtual Machine Network Services Driver, Microsoft Download Center
    is it important to update?? I was using the virtual machine part of a project last year.
    would it be this
    Download details: Virtual Machine Network Driver for Microsoft Device Emulator
      My Computer


  6. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #16

    I remember back a few weeks ago, i download the USA version and installed it, but after installing it i realise it was the USA version, then download the UK version(which is about 30MB more than the USA version) and installed it on top of the USA version. Should I clean out all the other nvidia drivers? got 9 roll back drivers stored on my pc. which is the safe way to delete them?
    You need to uninstall the current version of nvidia system utility before reinstall it.

    is it important to update?? I was using the virtual machine part of a project last year.
    would it be this
    Download details: Virtual Machine Network Driver for Microsoft Device Emulator
    Yep, update it if you can

    Hopefully update the ASACPI.sys would resolve the problem, I didn't see it in the first crash dump. I suspect it might be the main cause.
      My Computer


  7. Posts : 68
    Windows 7 Pro x64
    Thread Starter
       #17

    ttran said:
    I remember back a few weeks ago, i download the USA version and installed it, but after installing it i realise it was the USA version, then download the UK version(which is about 30MB more than the USA version) and installed it on top of the USA version. Should I clean out all the other nvidia drivers? got 9 roll back drivers stored on my pc. which is the safe way to delete them?
    You need to uninstall the current version of nvidia system utility before reinstall it.
    Where is Nvidia system utility?



    those are install on my machine



    these are the other drivers, is it ok to simple delete the old ones?



    ttran said:
    Hopefully update the ASACPI.sys would resolve the problem, I didn't see it in the first crash dump. I suspect it might be the main cause.
    going to update it once i get the nvidia driver thing sorted :)
      My Computer


  8. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #18

    Can you see nVidia ntune in your system? If so, uninstall it, it use Nvoclk64.sys. Do you overclock anything (Sorry if I ask you twice, but because RTcore64.sys and Nvoclk64.sys, both of them were blamed and it make me think that you've overclocked something)?

    As I said ASACPI.sys was guaranteed to cause BSOD, who know if updating it will resolve the problem immediately
      My Computer


  9. Posts : 68
    Windows 7 Pro x64
    Thread Starter
       #19

    ttran said:
    Can you see nVidia ntune in your system? If so, uninstall it, it use Nvoclk64.sys. Do you overclock anything (Sorry if I ask you twice, but because RTcore64.sys and Nvoclk64.sys, both of them were blamed and it make me think that you've overclocked something)?

    As I said ASACPI.sys was guaranteed to cause BSOD, who know if updating it will resolve the problem immediately
    I have installed utune before, but unistalled afterwards and stick with evga.

    I have not overclock anything.

    only thing I use evga, to control the gpu fan and temps. (as I find the evga interface better than utune:))

    edit: updating the asacpi now

    edit2: installed asacpi, everything went well.
    thanks for your help guys :)

    will report back with the memtest result and how everything is going.
    Last edited by JoHn87; 29 Jul 2010 at 10:30.
      My Computer


  10. Posts : 11,840
    64-bit Windows 8.1 Pro
       #20

    Fingers crossed!
      My Computer


 
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