Bluescreen error causing PC to crash

Aaron K

New member
Hello,
I was wondering if I might gain some help to fix my PC. It crashes every two or three days, sometimes several times in a row and mostly at startup. Upon successfully starting up the PC, the message comes up stating that an unexpected Bluescreen error caused the machine to crash. I have attached a zip file containing the dump files (the most recent which is dated from today).

Any help is appreciated.
Thank you.

Aaron K
 

My Computer

OS
Windows 7 professional
CPU
Intel i7 930 2.8ghz
Motherboard
Asus P6T
Memory
Kingston KVR1333D3N9K2/4G 4 GB Ram
Graphics Card(s)
Radeon 5770 Asus
Sound Card
not sure
Monitor(s) Displays
BENQ G2222HDL
Hard Drives
2 x WD Caviar 500GB sata2 HDD (wd 2001aals)
PSU
550W Ture Power Supply
Case
Cooler master RC330
Cooling
not sure
klif.sys was blamed directly as the cause. It is component of Kapersky antivirus software. I would uninstall Kapersky completely.
Removal tool for Kaspersky Lab products
If you need an alternative program to use while not having Kaspersky, please use Microsoft security essential, it is known for BSODs free.
http://www.microsoft.com/security_essentials

These crashes were caused by several things some of them point to hardware (stop code 124). Please use these instructions to find out what that means and to figure out what to try, especially the graphic card, which has driver appear in many crash dump, I would update graphic driver right away.

http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html

Do you have another graphic card to try on your system?

BUGCHECK SUMMARY:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.630\072710-22261-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82c10000 PsLoadedModuleList = 0x82d58810
Debug session time: Tue Jul 27 16:09:41.828 2010 (UTC + 7:00)
System Uptime: 0 days 0:00:20.874
Loading Kernel Symbols
...............................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007F, {8, 8d103750, 0, 0}

*** WARNING: Unable to verify timestamp for [COLOR=Red]klif.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=Red]klif.sys[/COLOR]
*** WARNING: Unable to verify timestamp for [COLOR=Red]atikmdag.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=Red]atikmdag.sys[/COLOR]
Probably caused by : [COLOR=Red]klif.sys [/COLOR]( klif+2dca2 )

Followup: MachineOwner
---------

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.923\073010-22495-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82c4d000 PsLoadedModuleList = 0x82d95810
Debug session time: Fri Jul 30 14:46:19.598 2010 (UTC + 7:00)
System Uptime: 0 days 0:00:08.644
Loading Kernel Symbols
....................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 86824024, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------
Let us know if you need help

Tuan
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
Thanks Tuan,
I will obtain other anti virus protection and uninstall Kaspersky software.

Another question - I'm unsure of where to go in Windows 7 to install the latest graphics card driver (in case this is also causing BSOD). Can you please point me in the right direction to do this? I also don't have another graphics card and would need to buy another one if indeed the one I have is also causing BSOD.

Thank you.

Aaron K
 

My Computer

OS
Windows 7 professional
CPU
Intel i7 930 2.8ghz
Motherboard
Asus P6T
Memory
Kingston KVR1333D3N9K2/4G 4 GB Ram
Graphics Card(s)
Radeon 5770 Asus
Sound Card
not sure
Monitor(s) Displays
BENQ G2222HDL
Hard Drives
2 x WD Caviar 500GB sata2 HDD (wd 2001aals)
PSU
550W Ture Power Supply
Case
Cooler master RC330
Cooling
not sure

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Thanks Jonathan. Will do.
 

My Computer

OS
Windows 7 professional
CPU
Intel i7 930 2.8ghz
Motherboard
Asus P6T
Memory
Kingston KVR1333D3N9K2/4G 4 GB Ram
Graphics Card(s)
Radeon 5770 Asus
Sound Card
not sure
Monitor(s) Displays
BENQ G2222HDL
Hard Drives
2 x WD Caviar 500GB sata2 HDD (wd 2001aals)
PSU
550W Ture Power Supply
Case
Cooler master RC330
Cooling
not sure
Back
Top