BSOD, help please

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #41

    OK, a clean install. That ought to help us get to the cause.

    There was one dump file and, unfortunately, it is corrupt and doesn't tell us anything. The error code is D1, device driver. I could not view the device drivers in the dump. We will have to wait for another dump.

    If you get another dump, please upload it. You won't need to up load the whole package, just the dump. https://www.sevenforums.com/tutorials...en-forums.html
      My Computer


  2. Posts : 74
    Windows 7 Ultimate x64
    Thread Starter
       #42

    ok, computer was running for 40 hours without any problems, but now 3min ago BSOD! take a look
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #43

    This is a Driver Verifier enabled dump. It blames win32k.sys and MSN Messenger. Most likely , neither of these are the real cause. The dump also shows memory corruption. Turn of Driver Verifier and lets start troubleshooting by testing to your RAM. Running 40 hours with Driver Verifier enabled with only one BSOD is a pretty good sign. Let's see how it does with Driver Verifier turned off.

    Driver Verifier - Enable and Disable

    Download a copy of
    Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes. Errors will show up in red. Post your results and upload any new BSOD's




      My Computer


  4. Posts : 74
    Windows 7 Ultimate x64
    Thread Starter
       #44

    ok, i will leave this test AGAIN over night :) i've done this memory test for 2 times already... will tell you results in the morning. btw only thing that i am looking for on that test is some red lines?? when i decide to stop testing, on the bottom of the screen i have "no errors have been found" or something like that...
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #45

    Yes, you are correct. No red lines - no errors. If you wish, you can skip Memtest for now and just use your system normally. That we can see if you get another BSOD. Make sure Driver Verifier is not enabled.
      My Computer


  6. Posts : 74
    Windows 7 Ultimate x64
    Thread Starter
       #46

    system didn't make it through the night. it crashed half hour after i was going to bed. here are the new file
      My Computer


  7. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #47

    Hi,

    Your graphic card was blamed. Please download and install fresh copy of it. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    Update directx as well:
    http://www.microsoft.com/downloads/d...displaylang=en

    Code:
    BugCheck D1, {29, 7, 0, 942ce598}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+38 )
    
    Followup: MachineOwner
    ---------
      My Computer


  8. Posts : 74
    Windows 7 Ultimate x64
    Thread Starter
       #48

    i already have latest ati driver 26.7.2010, there is NO newer driver for my card... i also have all those ATI utilities that i usually don't like to install and skip them while installing "driver only". do you suggest that i should delete driver and ati catalyst and reinstall it again?
      My Computer


  9. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #49

    Yes, I didn't know that you have done this before. But that what the DMP say and I have to suggest you what to do when I see that stop code and that driver blamed.
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #50

    Do you have another video card you can use? Perhaps borrow one from a friend, or pinch one off another computer.
      My Computer


 
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