BSOD - unknown cause

minniemoe79 · 01 Aug 2010

I came home to the Blue screen of death, i dont know what caused it and cant log onto the internet to scan any repairs. Can anyone help?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8009FBB748
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080110-13712-01.dmp
C:\Users\Mindy\AppData\Local\Temp\WER-19312-0.sysdata.xml

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ttran · 01 Aug 2010

Please always upload the minidump file to us

https://www.sevenforums.com/crashes-d...tructions.html

Based on what you posted with stop code 124, it's probably hardware related. In the meantime, please read this article carefully about what stop code 124 mean and what to try:
https://www.sevenforums.com/crash-loc...-what-try.html

Lordbob75 · 01 Aug 2010

How are you connected to the internet? Wireless or wired? If you are wireless, try plugging into the router (or modem) with an ethernet cable to see if you can connect.

If possible, upload your minidump files as ttran suggested.

~Lordbob

Jonathan_King · 01 Aug 2010

124 is a hardware error, almost always.

Test your RAM:

JK said:

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Test hard drive: HD Diagnostic

Test CPU: https://www.sevenforums.com/tutorials...t-prime95.html

Test your temps: SpeedFan - Access temperature sensor in your computer

Are you overclocking at all? If so, restore to defaults.

minniemoe79 · 02 Aug 2010

This is the dmp file. I'll try moving the computer to the other room and hardwiring it to the modem.