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Windows 7: BSOD - unknown cause

01 Aug 2010   #1

Windows 7
 
 
BSOD - unknown cause

I came home to the Blue screen of death, i dont know what caused it and cant log onto the internet to scan any repairs. Can anyone help?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8009FBB748
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080110-13712-01.dmp
C:\Users\Mindy\AppData\Local\Temp\WER-19312-0.sysdata.xml

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My System SpecsSystem Spec
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01 Aug 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

Please always upload the minidump file to us
http://www.sevenforums.com/crashes-d...tructions.html

Based on what you posted with stop code 124, it's probably hardware related. In the meantime, please read this article carefully about what stop code 124 mean and what to try:
http://www.sevenforums.com/crash-loc...-what-try.html
My System SpecsSystem Spec
01 Aug 2010   #3

Windows 7 Ultimate x64, Mint 9
 
 

How are you connected to the internet? Wireless or wired? If you are wireless, try plugging into the router (or modem) with an ethernet cable to see if you can connect.

If possible, upload your minidump files as ttran suggested.

~Lordbob
My System SpecsSystem Spec
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01 Aug 2010   #4

Windows 7 Professional x64
 
 

124 is a hardware error, almost always.

Test your RAM:
Quote   Quote: Originally Posted by JK
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Test hard drive: HD Diagnostic

Test CPU: http://www.sevenforums.com/tutorials...t-prime95.html

Test your temps: SpeedFan - Access temperature sensor in your computer

Are you overclocking at all? If so, restore to defaults.
My System SpecsSystem Spec
02 Aug 2010   #5

Windows 7
 
 

This is the dmp file. I'll try moving the computer to the other room and hardwiring it to the modem.
My System SpecsSystem Spec
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 BSOD - unknown cause




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