BSOD problems with standby and sleep


  1. thogervo
    Posts : 4
    Windows 7 Home Premium
       New #1

    BSOD problems with standby and sleep


    Even since I purchased my laptop, I've been getting BSOD's when I go to "wake up" my laptop by either opening it or moving the mouse. This occurs usually after it has been in "sleep" mode due to closing the notebook, or letting it sit in standby for a while.
    I've updated drivers and BIOS, and the only driver that still fails is the microsoft teredo tunneling adapter (code 10). any advice as to solve my BSOD's?
    Notebook Specs:
    HP G62-144X
    i3 intel processor 330m dual core
    Windows 7, Home premium (64 bit)

    Below is a copy of the general info attached with the error message, or "Windows needs to check for a solution to a problem"


    Problem Event Name: BlueScreen
    Locale ID: 1033
    Additional information about the problem:
    BCCode:
    9fBCP1:
    0000000000000003BCP2:
    FFFFFA80049A6060BCP3:
    FFFFF80004F14748BCP4:
    FFFFFA800849EA10:
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
      My Computer
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  3. ttran
    Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       New #2

    I can't see any minidump files in the one you uploaded. Please following this instruction instead to post your minidump, and also make sure you have set your system to create minidump:

    upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.

    Windows 7:
    Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that "Automatically restart" is unchecked
    Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
    Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
    Click OK twice to exit the dialogs, then reboot for the changes to take effect.

    If you are using any program such as CCleaner, they may clean out your minidump folder, please double check that
      My Computer
    Quote Quote

  4. thogervo
    Posts : 4
    Windows 7 Home Premium
    Thread Starter
       New #3

    Thanks for the help, if you couldn't tell already i'm new at this. I'll make sure to start this right away and post again soon.
      My Computer
    Quote Quote

 

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