New
#1
1 BSOD and many random freeze(30 sec to 1 Min)
Hello,
I've been experiencing many random freeze of my computer. Usually when i use Firefox 3.6.8 but it can happen other places too. The only place i seem to have no problem is when i play games. Which is cool but strange.
I've included as asked the bsod dump and perfmon report zip file. Sorry if the perfmon report is partly in french... i didn't find any ways to make the report in english since the windows is in french. Will reinstall in english eventually.
Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64
- the original installed OS on the system? win 7 pro
- an OEM or full retail version? used a friend's cd to test win 7 pro
currently in the 30 activation period time.
- What is the age of system (hardware)? 2 weeks
- What is the age of OS installation (have you re-installed the OS?) sameI'm disapointed since i made sure the memory is in the quality list of the board. Still having issues with asus boards i guess.Code:Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Kemeros\Desktop\080210-13478-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols* Executable search path is: Windows 7 Kernel Version 7600 MP (6 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`02e5b000 PsLoadedModuleList = 0xfffff800`03098e50 Debug session time: Mon Aug 2 15:23:17.180 2010 (UTC - 4:00) System Uptime: 0 days 3:07:31.162 Loading Kernel Symbols ............................................................... ................................................................ .................... Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1A, {5003, fffff90000812000, fd2, fffff900c2c33009} Probably caused by : win32k.sys ( win32k!memset+b0 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000005003, The subtype of the bugcheck. Arg2: fffff90000812000 Arg3: 0000000000000fd2 Arg4: fffff900c2c33009 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_5003 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: firefox.exe CURRENT_IRQL: 0 TRAP_FRAME: fffff8800376f020 -- (.trap 0xfffff8800376f020) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffff900c2a00000 rbx=0000000000000000 rcx=fffff900c2f45000 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff96000143c10 rsp=fffff8800376f1b8 rbp=0000000000000001 r8=0000000000000004 r9=0000000000000432 r10=000000000000007f r11=0000000000000034 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na pe nc win32k!memset+0xb0: fffff960`00143c10 480fc311 movnti qword ptr [rcx],rdx ds:0001:fffff900`c2f45000=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002f3ad98 to fffff80002ecb600 STACK_TEXT: fffff880`0376ecb8 fffff800`02f3ad98 : 00000000`0000001a 00000000`00005003 fffff900`00812000 00000000`00000fd2 : nt!KeBugCheckEx fffff880`0376ecc0 fffff800`02ee7b82 : 00000000`00000001 fffff900`c2f45000 fffff880`0376f020 fffff6fc`80617a28 : nt! ?? ::FNODOBFM::`string'+0x29f97 fffff880`0376edb0 fffff800`02ee5bd1 : 00000000`00090570 fffff900`c2af3000 00000000`00000000 00000000`00000004 : nt!MiDispatchFault+0x8c2 fffff880`0376eec0 fffff800`02ec96ee : 00000000`00000001 fffff900`c2a00000 00000000`35316800 00000000`00555c84 : nt!MmAccessFault+0x8f1 fffff880`0376f020 fffff960`00143c10 : fffff960`00132a12 fffff900`c01e6cf0 00000000`00000000 fffff960`00276ffc : nt!KiPageFault+0x16e fffff880`0376f1b8 fffff960`00132a12 : fffff900`c01e6cf0 00000000`00000000 fffff960`00276ffc fffff960`00144215 : win32k!memset+0xb0 fffff880`0376f1c0 fffff960`00133f2b : 00000000`00000000 fffff880`0376f360 00000000`00000001 fffff960`001315e6 : win32k!AllocateObject+0xf2 fffff880`0376f200 fffff960`0010b4a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!SURFMEM::bCreateDIB+0x1fb fffff880`0376f2f0 fffff960`0010b01e : 00000381`00000617 00000000`00000381 00000000`010809c7 00000000`00000617 : win32k!hsurfCreateCompatibleSurface+0x3bc fffff880`0376f3c0 fffff800`02eca853 : fffffa80`03b9a060 fffff880`0376f520 00000000`00000000 fffff900`c00d2280 : win32k!GreCreateCompatibleBitmap+0x26e fffff880`0376f4a0 00000000`75232dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0016d2b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75232dd9 STACK_COMMAND: kb FOLLOWUP_IP: win32k!memset+b0 fffff960`00143c10 480fc311 movnti qword ptr [rcx],rdx SYMBOL_STACK_INDEX: 5 SYMBOL_NAME: win32k!memset+b0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: win32k IMAGE_NAME: win32k.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4bdc4376 FAILURE_BUCKET_ID: X64_0x1a_5003_win32k!memset+b0 BUCKET_ID: X64_0x1a_5003_win32k!memset+b0 Followup: MachineOwner ---------
I did all the windows update... i updated to the latest bios... still no success. I made sure the voltage and cl speed were right for the board and the ram.
Hope you guys can help.
Kemeros