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Windows 7: BSOD


03 Aug 2010   #1

Windows 7 Enterprise
 
 
BSOD

Hi guys.

I'm new to the forum but I wanted to post to say I am getting very similar (or what I think is similar) BSoD as the OP.

I also too have only recently built this system about 4 months ago so is a relatively new build.

I get main MEMORY_MANAGEMENT blues and BAD_POOL_HEADER. However I do get quite a few others. Looking at the dumps from an uneducated PoV, I seem the memory management ones are all for rdyboost.sys.

Not sure if this means much.
I have done 3 fresh installs on a 1TB drive and have removed all non essential hardware and still getting the problems.

I have done the Windows memory checker with no faults and I did MemTest86 for 7 passes with no errors. Corsair have said they won't point the finger at my RAM but will replace it if I want.
I would rather avoid that if I can as that will take a couple of weeks for them to process.

I have attached the dumps, be ready though - there is alot of them, also there are a few in there dated June. I reset the BIOS and forgot to change date before I did a Windows reinstall.

Sorry to hijack your thread aswell by the way buddy!

My System SpecsSystem Spec
.

03 Aug 2010   #2

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by berlioze View Post
Hi guys.

I'm new to the forum but I wanted to post to say I am getting very similar (or what I think is similar) BSoD as the OP.

I also too have only recently built this system about 4 months ago so is a relatively new build.

I get main MEMORY_MANAGEMENT blues and BAD_POOL_HEADER. However I do get quite a few others. Looking at the dumps from an uneducated PoV, I seem the memory management ones are all for rdyboost.sys.

Not sure if this means much.
I have done 3 fresh installs on a 1TB drive and have removed all non essential hardware and still getting the problems.

I have done the Windows memory checker with no faults and I did MemTest86 for 7 passes with no errors. Corsair have said they won't point the finger at my RAM but will replace it if I want.
I would rather avoid that if I can as that will take a couple of weeks for them to process.

I have attached the dumps, be ready though - there is alot of them, also there are a few in there dated June. I reset the BIOS and forgot to change date before I did a Windows reinstall.

Sorry to hijack your thread aswell by the way buddy!
Berlioze, welcome to the forums. Please start a new thread in this section and upload your BSOD's and we wil be glad to help you. It get's really confusing to try to work two different issues in one thread.

EDited to add: I asked the moderators to take your post and start a new thread for you.
My System SpecsSystem Spec
03 Aug 2010   #3

Windows 7 Ultimate 32 bit
 
 

All of your dump files but one are Driver Verifier enabled dumps. Unfortunately only one of the Driver Verifier dumps points to a particular driver. The rest blame Microsoft system drivers which is very unlikely. Most of the Driver Verifier enabled dumps blame pool corruption and memory corruption. Please turn Driver Verifier off at this time.

The one dump that is not a Driver Verifier dump shows a stop error code of 7E.
Quote:
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_080310-14093-01.zip\080310-12187-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e05000 PsLoadedModuleList = 0xfffff800`03042e50
Debug session time: Tue Aug  3 17:27:21.453 2010 (GMT-4)
System Uptime: 0 days 0:00:15.578
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88001050090, fffff8800437b8d8, fffff8800437b140}

Probably caused by : rdyboost.sys ( rdyboost!B_TREE<unsigned long,ST_STORE<SMD_TRAITS>::_ST_REGION_ENTRY,4096,NP_CONTEXT>::BTreeSearchKey+94 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88001050090, The address that the exception occurred at
Arg3: fffff8800437b8d8, Exception Record Address
Arg4: fffff8800437b140, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
rdyboost!B_TREE<unsigned long,ST_STORE<SMD_TRAITS>::_ST_REGION_ENTRY,4096,NP_CONTEXT>::BTreeSearchKey+94
fffff880`01050090 440fb702        movzx   r8d,word ptr [rdx]

EXCEPTION_RECORD:  fffff8800437b8d8 -- (.exr 0xfffff8800437b8d8)
ExceptionAddress: fffff88001050090 (rdyboost!B_TREE<unsigned long,ST_STORE<SMD_TRAITS>::_ST_REGION_ENTRY,4096,NP_CONTEXT>::BTreeSearchKey+0x0000000000000094)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

CONTEXT:  fffff8800437b140 -- (.cxr 0xfffff8800437b140)
rax=000000000019d370 rbx=0000000000000000 rcx=00000000000183fc
rdx=0000000000000000 rsi=fffffa800bed2178 rdi=fffffa800bbc29a0
rip=fffff88001050090 rsp=fffff8800437bb10 rbp=0000000000000001
 r8=0000000000000000  r9=00000000ffffffff r10=000000000011aa87
r11=0000000000000001 r12=fffffa800bed2160 r13=000000000018ae60
r14=0000000000001000 r15=fffff880009b7140
iopl=0         nv up ei ng nz ac pe cy
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010293
rdyboost!B_TREE<unsigned long,ST_STORE<SMD_TRAITS>::_ST_REGION_ENTRY,4096,NP_CONTEXT>::BTreeSearchKey+0x94:
fffff880`01050090 440fb702        movzx   r8d,word ptr [rdx] ds:002b:00000000`00000000=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ad0e0
 0000000000000000 

FOLLOWUP_IP: 
rdyboost!B_TREE<unsigned long,ST_STORE<SMD_TRAITS>::_ST_REGION_ENTRY,4096,NP_CONTEXT>::BTreeSearchKey+94
fffff880`01050090 440fb702        movzx   r8d,word ptr [rdx]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff88001052894 to fffff88001050090

STACK_TEXT:  
fffff880`0437bb10 fffff880`01052894 : 00000000`00000000 fffffa80`0ca38060 fffffa80`0dbd0900 fffffa80`0ca38000 : rdyboost!B_TREE<unsigned long,ST_STORE<SMD_TRAITS>::_ST_REGION_ENTRY,4096,NP_CONTEXT>::BTreeSearchKey+0x94
fffff880`0437bb50 fffff880`0105b607 : 00000000`0000000a 00000000`00000001 fffffa80`0dbd0900 fffffa80`0bed20b0 : rdyboost!ST_STORE<SMD_TRAITS>::StDmPageRemove+0x30c
fffff880`0437bc80 fffff880`0105a3fe : fffffa80`0dbd0900 00000000`00000080 00000000`00000080 fffffa80`0bed2f88 : rdyboost!ST_STORE<SMD_TRAITS>::StWorkItemProcess+0x22f
fffff880`0437bce0 fffff800`0311aa86 : 00000000`00000000 fffff880`00000000 fffffa80`0bba4b60 fffffa80`09cfb9e0 : rdyboost!SMKM_STORE<SMD_TRAITS>::SmStWorker+0x152
fffff880`0437bd40 fffff800`02e53b06 : fffff880`009b2180 fffffa80`0bba4b60 fffff880`009bd1c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0437bd80 00000000`00000000 : fffff880`0437c000 fffff880`04376000 fffff880`0437b820 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  rdyboost!B_TREE<unsigned long,ST_STORE<SMD_TRAITS>::_ST_REGION_ENTRY,4096,NP_CONTEXT>::BTreeSearchKey+94

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: rdyboost

IMAGE_NAME:  rdyboost.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc48a

STACK_COMMAND:  .cxr 0xfffff8800437b140 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_VRF_rdyboost!B_TREE_unsigned_long,ST_STORE_SMD_TRAITS_::_ST_REGION_ENTRY,4096,NP_CONTEXT_::BTreeSearchKey+94

BUCKET_ID:  X64_0x7E_VRF_rdyboost!B_TREE_unsigned_long,ST_STORE_SMD_TRAITS_::_ST_REGION_ENTRY,4096,NP_CONTEXT_::BTreeSearchKey+94

Followup: MachineOwner
---------
This dump blames rdyboost.sys Which is a Microsoft driver. How ever, if you do not use ReadyBoost, you can turn it off. For more information, read this thread:

http://www.sevenforums.com/crashes-d...uring-use.html

I find two out of date drivers on your system. I recommend updating these. Update them form than manufacturers' websites rather than using Windows Update or Device manager.

000.fcl Fri Sep 26 09:11:22 2008 - FCL Driver or Power Control [2009/08/05 18:02:32] or Power Control [2009/05/16 07:18:01] or Power Control [2009/05/11 22:49:34] belongs to the software {22D78859-9CE9-4b77-BF18-AC83E81A9263} or CyberLink FCL Driver or My Book Device Driver or PowerDVD Ultra or CyberLink PowerDVD or OpenOffice.org by Cyberlink Corp (www.gocyberlink.com). Update this driver or the software it is associated with.

Rt64win7.sys Thu Feb 26 04:04:13 2009 - Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver Realtek

Disable Driver Verifier, reboot, update these two drivers, reboot and run your system. Then let's see where you are. Post any new BSOD's and we will have a look.

If you need assistance, please post.

What antivirus and firewall are you using?
My System SpecsSystem Spec
.


03 Aug 2010   #4

Windows 7 Enterprise
 
 

Hey Carl,

Thanks for looking into this with me, really appreciate it.
WHat is interesting is that all of those dumps I posted should be driver verifier disabled as I only just enabled it last night. When I enabled it, I was unable to even get into Windows as I kept getting a ndis.sys stop screen.
When going into safe mode, that gave me a stop screen aswell.

What I can also say is that I decided to try a different Windows OS to see what happens and I installed an old copy of XP Home SP2 that I have and that is working fine with no BSoD as of yet.

Just also to clarify on the 7E stop screen, where you have your usual causes, I know it's not insufficient disk space as I have over a terabyte of free space spread over 3 drives. I know it can't be the video card as I removed this physically and used the onboard and still got a blue screen. I have done enough memory checks to be happy that they are not the suspect, and really the system services should be fine as I did 3 fully clean installs.

What does interest me is you saying that there was a Realtek driver out of date, now that wouldn't be the ndis.sys would it, but I'm sure they would be related. I also assume that the driver would be for an ethernet connection and not a wireless connect. I don't use ethernet and the driver was automatically obtained by Windows.

Lastly, just so you know, I don't use any anti-virus on firewall.
Defender keeps in check spyware and such and I know what sites I go onto.
My System SpecsSystem Spec
04 Aug 2010   #5

Windows 7 Professional x64
 
 

ndis.sys is a Windows networking driver, but the Realtek one is the driver for the network adapter. Be sure to update that one, even if you don't use it.

Windows Defender is not adequate protection. Be sure to install Microsoft Security Essentials: http://www.microsoft.com/security_essentials
My System SpecsSystem Spec
04 Aug 2010   #6

Windows 7 Enterprise
 
 

Well, as I said XP is working fine so I confident it is a software problem rather than hardware which makes me feel a bit better!

I will reinstall 7 now, see how I get along and will let you guys know after I jave vetted all the drivers and made sure each 1 is up to date.

Also Jonathan, I didn't realise there was something like that available from Microsoft for free otherwise I would already have it!

Thanks mate.
My System SpecsSystem Spec
04 Aug 2010   #7

Windows 7 Enterprise
 
 

Right, I reinstalled Windows 7.
The first thing I did was install the drivers for my wireless card as they don't get found automatically.
This was from a supplied CD and there are no other updated drivers for it.

As soon as that had done I went to open device manager and then got a stop screen with BAD_POOL_HEADER (dump attached).

How can it already be doing stuff wrong?

Also, I just checked to update the automatically supplied Realtek driver and it is nVidia nForce in device manager and tells me there is no new software for it. I have disabled it for now.
My System SpecsSystem Spec
04 Aug 2010   #8

Windows 7 Professional x64
 
 

It now looks as if your Atheros drivers are the cause. Dated 2008, they are well suited for BSODs.

If you can't find any updated drivers for the card, the next step would be to purchase a card that is compatible with Windows 7.
My System SpecsSystem Spec
04 Aug 2010   #9

Windows 7 Enterprise
 
 

Mr King, I think I may have solved half the problem then.
I check on the Abit website as it is a PCI-E Airpace Wifi. They don't supply Win 7 drivers and it was installing Vista drivers from CD. Quick search on this very forum and found out it is just an Atheros AR5006XS, so have installed the Win 7 driver built in so we will see how this goes.

What still concerns me is that I was still getting the odd BSoD before I purchased this WiFi card which was only about a week ago.

I will see how it goes and let you all know.

Thanks.
My System SpecsSystem Spec
04 Aug 2010   #10

Windows 7 Enterprise
 
 

Right, it was fine for about an hour. As soon as I went to install the official Creative driver for my SoundBlaster X-Fi, I got another blue screen.

Dump attached.
My System SpecsSystem Spec
Reply

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