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Windows 7: Can you please help me?

04 Aug 2010   #11

Microsoft Window 7 Professional 32 bit

First of all, please update the audio driver first, it is very important.
I'm sorry if Microsoft Security Essential doesn't support in your country. Avast is a good antivirus program, we will get back to it later, let's get to different thing...
dxgkrnl.sys was blamed in the dump, it is Microsoft DirectX Graphics Kernel. That's why I asked you to update both graphic card and directx. Even if the version of your graphic card is the newest one, uninstall it and install it again.
To make sure that it is not the faulty card, you can try to run this free video stress test:
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Stop code 50 is potentially caused by Defective hardware (particularly memory - but not just RAM), if you really want to discover every possibility, you can try to run memtestx86 to test your Ram
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.



My System SpecsSystem Spec

 Can you please help me?

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