Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can you please help me?


03 Aug 2010   #1

Windows 7 Ultimate
 
 
Can you please help me?

Hello,
First i will give you my system information, and tell me is my motherboard capable and combatible with a 512MB ATI RADEON HD 4350 Graphics Card.
(Processor)
Processor: Intel Celeron D 347 3066 MHz
CPU Clock: 3066.0 MHz (23.0 x 133.3 Mhz QDR)
Level 1 Cache: 16kB+12k uOp (data+instr.)
Level 2 Cache: 512 kB
(Motherboard)
System Name: ECS 662/1066T -M2
Motherboard Vendor: Intel Corporation
Board Model: ECS 662/1066T -M2
BIOS Version: AMI BIOS 080013 for Intel
Chipset Name: SiS 662
Chipset Vendor: Silicon Integrated Systems (SiS)
Chpset: CPU to PCI Bridge
Southbridge Vendor: Silicon Integrated Systems (SiS)
Southbridge: PCI to ISA Bridge
DMI/SMBIOS Version: 2.3
(Memory)
Memory Size: 2096440 kB (2047.30 MB) (Note: First it was 1GB)
System Memory: 2048 MB
Memory Module: 1024 MB
Memory Module: 1024 MB
(Storage)
Floppy Drive: Floppy 1.44 MB (3.5")
HDD Model: ST3500418AS
HDD Size: 476940 MB (465.76 GB)
CD/DVD Model: Compaq DVD-ROM DVD-117
CD-DVD Speed: 40x
(Video)
Monitor Vendor: BenQ
Monitor Model: BenQ T720 (BNQ 7693)
Video Chip Vendor: ATI Technologies Inc
Video Chip: RV710 (RADEON HD 4350)
Video Memory Size: 512 MB
(Sound)
Sound Chip Vendor: Silicon Integrated Systems (SiS)
Sound Chip: SiS7012 Audio Codec
(Operating System)
Operating System: MS Windows 7 Ultimate (6.1.7600)
Windows Folder: C:\Windows
(Modem)
Modem Vendor: Conexant Systems
Modem Model: HSF 56k HSFi Churchill Data/Fax Modem
(Network)
Interface Description: Dial-up Connection
Adapter Vendor: Silicon Integrated Systems (SiS)
Adapter Name: SiS900 10/100 Etherner Adapter
(Ports)
LPT Ports: LPT(0378h)
COM Ports: COM1(03F8h)

Am getting Blue screens, the sure thing that a blue screen should come after i turn on my computer, for example if i shut down my computer for 5 hours when then i turn it on i face a Blue screen probably after 45Minutes-1-2-3 Hours every time i get a different error. First my computer was a 64MB Internal SiS Mirage graphics card and i rarely faced bluee screens, one blue screen may come every 2 weeks. But now i changed my card to nVIDIA N8400GS and i got nviddmkm.sys Error Blue screen every time i turn on the computer, i decided to change it and changed it to ATI RADEON HD 4350 512MB After that first i got a blue screen showing USBPORT.sys they told me it's a USB driver issue so i removed my USB Keyboard and put a PS-2 Keyboard, i downloaded the latest ATI HD 4350 Display drivers and installed it, and while am running an online game it's called "Conquer Online" and running Windows Media Player 11 not doing anything else then after about 40 minutes i got a blue screen:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Watchdog.sys

PAGE_FAULT_IN_NONPAGED-AREA
if this is the first time you've seen this stop error screen, restart your computer, if this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. if this is a new installation ask your hardware software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.
Technical information
***STOP: 0X00000050(0XDDA49BD3,0X00000000,0X89B811B0,0X00000002)
*** Watchdog.sys- Address 89B811B0 base at 89B80000, DateStamp 4a5bc21a
Collecting data for crash dump...
initializing disk for crash dump...
beginning dump of physical memory.
Dumping physical memory to disk: 100
physical memory dump complete.
Contact your system admin or technical support group for further assistance.

My System SpecsSystem Spec
.

03 Aug 2010   #2

Windows 7 Professional SP1 64-bit
 
 

In order for someone to determine the exact cause of the BSODs they will need to see the dump files. This will tell you to find them and upload them to sevenforums for others to look over: http://www.sevenforums.com/tutorials...ms.html?filter

EDIT: just to let you know, I won't be the one helping you. I just wanted to get you on the right track so that you get help even faster when BSOD team members arrive to look at your problem. Good luck.
My System SpecsSystem Spec
03 Aug 2010   #3

Windows 7 Ultimate
 
 

Well, here it is i got it from C:\Windows\minidump folder

Hope you help me! Am really sad because when i changed the nVIDIA card i said the ATI one will not cause any Blue Screens!
Thank you very much
My System SpecsSystem Spec
.


03 Aug 2010   #4

Windows Server 2008 R2
 
 

Well, hardware itself won't cause bluescreens unless it's bad. Drivers, however, are the most obvious (and most frequent) causes of bugchecks though.

From looking at the dumps, though, you're still running into issues with the DirectX kernel calling a Render command in GDI, and watchdog.sys is crashing the box because the driver is not responding in a timely fashion.
My System SpecsSystem Spec
03 Aug 2010   #5

Windows 7 Ultimate
 
 

So how can i fix this please?
My System SpecsSystem Spec
03 Aug 2010   #6

Windows Server 2008 R2
 
 

Well, I'd start with the usual hardware tests - RAM, CPU, video stress, etc. I'd start with looking through here, but the fact you've been getting video-related errors with multiple cards would indicate the problem is either with the motherboard, or with other hardware elsewhere. It seems too suspicious that three separate video cards all had issues in the same machine.
My System SpecsSystem Spec
03 Aug 2010   #7

Microsoft Window 7 Professional 32 bit
 
 

Update directx as well as your graphic card driver please:
Download details: DirectX End-User Runtime

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using http://www.guru3d.com/category/driversweeper/

When it is removed then download and install the fresh copy.
In looking through your drivers, I can see that you have some really out of date drivers:
Code:
 ALCXWDM  ALCXWDM.SYS  Wed May 18 16:50:28 2005 (428B0FE4)
That is your Realtek AC'97 Audio Driver (WDM) , please update it right away, its date from 2005 is potentially high risk of causing BSODs.

Code:
SiSRaid2 SiSRaid2.sys Thu Sep 25 01:19:45 2008 (48DA84C1)
SiS RAID Stor Miniport Driver
http://www.sis.com/download/

BUGCHECK SUMMARY:
Code:
BugCheck 50, {dda49bd3, 0, 89b811b0, 2}


Could not read faulting driver name
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::DdiRender+d0 )

Followup: MachineOwner
---------
PROCESS_NAME:  Conquer.exe
Looks like you experienced that while in game. Please read this article if you like, it will contain information for troubleshoot in game:
Tips on Troubleshooting Game Issues

What antivirus are you using?

Let us know if you need help

Tuan
My System SpecsSystem Spec
03 Aug 2010   #8

Windows 7 Ultimate
 
 

Hello,
I have already installed the latest ATI HD 4350 Graphics driver but when i installed i installed the Display driver only not the Catalyst Suite that contains the CCC Catalyst Control centre, should i install it too? And isn't the latest ATI HD 4300 Series driver is 10.7?
And about the direct X i have the direct X , I always install it after i installs the windows, it's offline Direct X install and the size of it is 210MB, and about the sound drivers, is it mentioned in the minidumb of the blue screen , the Realtek sound driver is one of the issues causing the Blue screen?

And about the SiS Raid, I can't see an update to it in their site, i see a file it's size is 13 MB and it's written Release Date is: 2007 , and mine is mentioned 2008.

The antivirus pogram am using is: avira! Pro Antivirus.

Can you help me more please?
My System SpecsSystem Spec
03 Aug 2010   #9

Microsoft Window 7 Professional 32 bit
 
 

Quote:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
Stop code 50 can be caused by antivirus. THird party antivirus software are notorious cause for BSODs. Please remove it for testing purpose.
http://www.avira.com/en/support/anti...oval_tool.html

You can try Microsoft security essential, it is known for BSODs free:

http://www.microsoft.com/security_essentials
The sounds driver is not mentioned in the dump but driver that is more than 2 years old is not stable to run at all with window 7. Once it cause BSODs, It can blame anything on your system.
My System SpecsSystem Spec
03 Aug 2010   #10

Windows 7 Ultimate
 
 

Sorry , i meant avast! Pro Antivirus , Are these things which are third party antivirus cause BSODs with the ATI RADEON or nVIDIA graphics card only? because it didn't make BSOD with the 64MB onboard graphics card i think?

When i clicked thins link it sent me to a site and says:
You appear to be in a country or region where Microsoft Security Essentials is not available. Thank you for your interest in Microsoft Security Essentials. (Am in Kuwait)

OK do you think i can try to remove the new RAM i baught and try what will happen?

And please again isn't 10.7 Version the latest ATI HD 4350 Driver? So why it is listed in the Blue Screen.
Thanks.
My System SpecsSystem Spec
Reply

 Can you please help me?




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:33 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33