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Windows 7: BSOD while running games

03 Aug 2010   #1

Windows 7 Home Premium 64-bit
 
 
BSOD while running games

Doesn't matter which game, it does it for them all.
I'm always getting a different error, or it won't tell me what it is at all.
I don't know much about computers at all and I've been trying to figure out what's wrong with no luck. Maybe someone here can help me?
I ran the SF Diag Tool and compressed the folder, I'll attach that.

My OS is Windows 7 Home Premium 64-bit and it is a fresh install.
I got this computer about 2 weeks ago and it's been crashing since I got it.



My System SpecsSystem Spec
.

03 Aug 2010   #2

64-bit Windows 8.1 Pro
 
 

Unfortunately there were no .dmp files.. navigate to c:/windows/minidump and zip up any files and add them as an attachment to your next post...
My System SpecsSystem Spec
03 Aug 2010   #3

Windows 7 Home Premium 64-bit
 
 

Here ya go
My System SpecsSystem Spec
.


03 Aug 2010   #4

Microsoft Window 7 Professional 32 bit
 
 

First of all, please update this driver, it's date from 2005 is guaranteed for causing BSODs
Code:
ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 10th or 11th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

I suspect the graphic card as dxgmms1.sys was blamed in the DMP and the stop code 7E is graphic card potentially. Please download and install fresh copy of the driver
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Memory corruption was mentioned in the DMP, with exception code c000005, Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Code:
nvm62x64 nvm62x64.sys Sat Oct 18 04:01:06 2008 (48F8FD12)
Update it please, it belong to nVidia Ethernet Networking Driver (nForce chipset driver)

BUGCHECK SUMMARY:
Code:
BugCheck 50, {ffffffffffffff8d, 0, fffff80002bb007c, 0}


Could not read faulting driver name
Probably caused by : hardware ( nt!AlpcpCaptureHandleAttribute+34 )

Followup: MachineOwner
---------
PROCESS_NAME:  PnkBstrB.exe
BugCheck 1000007E, {ffffffffc0000005, fffff88010b38d90, fffff88002e866a8, fffff88002e85f10}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4 )

Followup: MachineOwner
---------
BugCheck A, {2a, 2, 0, fffff800028c9410}

Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff960001a2bdf, fffff8800a8cc0a0, 0}

Probably caused by : win32k.sys ( win32k!ENTRYOBJ::vSetup+16b )

Followup: MachineOwner
---------
What third party antivirus/firewall are you using? What is Punk Baster and can you run the game without using it????

Let us know if you need help

Tuan
My System SpecsSystem Spec
03 Aug 2010   #5

Windows 7 Home Premium 64-bit
 
 

Wow thanks for all of that!!! I have no idea what Punk Baster is tho... could it be a virus? I just have the windows firewall on my pc
My System SpecsSystem Spec
03 Aug 2010   #6

Windows 7 Home Premium 64-bit
 
 

I'm being told I need Akamai Download Manager to download ATK0110 driver... I can't find it anywhere?
My System SpecsSystem Spec
03 Aug 2010   #7

Microsoft Window 7 Professional 32 bit
 
 

If you haven't known what Antivirus to use, I would recommend to use Microsoft Security Essential, it is known for BSODs free.
http://www.microsoft.com/security_essentials
I'm used to be gamer so I've heard that Punk baster is a software that you accidentally installed when you installed your game. Go to Control Panel-->Program features and see it is there, then uninstall it.
Take step by step and try what I've suggested
It's possible that graphic card cause all of these, or memory cause that or may be just drivers and the Punk Baster...Will see

Regard,

Tuan
My System SpecsSystem Spec
03 Aug 2010   #8

Windows 7 Home Premium 64-bit
 
 

Thank you so much for all of your help! I really appreciate it! I am so lost when it comes to this stuff. I'll do everything you said and see what happens, hopefully it fixes my problem!
My System SpecsSystem Spec
03 Aug 2010   #9

Microsoft Window 7 Professional 32 bit
 
 

Akamai Download Manager , I think they just made some change to the way you can download the file. You will be asked
I attached the file in case you can't download it from the site
My System SpecsSystem Spec
03 Aug 2010   #10

Windows 7 Home Premium 64-bit
 
 

K did everything you said but the Memtest thing... Still trying to figure that one out. and still need to find the nvidia ethernet driver.
My System SpecsSystem Spec
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