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Windows 7: BSOD problems after standby or sleep

03 Aug 2010   #1

Windows 7 Home Premium
 
 
BSOD problems after standby or sleep

Even since I purchased my laptop, I've been getting a "bluescreen error" message after having to turn on my computer from a long standby or sleep mode (be it leaving the computer for a couple of hours, or simply shutting it and going to bed)
I've updated drivers and BIOS, and the only driver that still fails is the microsoft teredo tunneling adapter (code 10). any advice as to solve my BSOD's?
Notebook Specs:
HP G62-144X
i3 intel processor 330m dual core
Windows 7, Home premium (64 bit)
Purchased from Best Buy

Below is a copy of the general info attached with the error message


Problem Event Name: BlueScreen
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80049A6060
BCP3:FFFFF80004F14748
BCP4:FFFFFA800849EA10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


My System SpecsSystem Spec
.

03 Aug 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

I suspect that your Rt64win7.sys, which is Realtek Ethernet driver caused this BSODs. Please download and install fresh copy of it.
Please remove Zone Alarm, I suspect it is the main cause:
ZoneAlarm uninstaller - removal tool available - Windows Help Forum

BUGCHECK SUMMARY:
Code:
BugCheck 9F, {3, fffffa80049bb060, fffff80004f0d748, fffffa8003f09910}

Probably caused by : pci.sys

Followup: MachineOwner
---------
BugCheck 9F, {3, fffffa80049cc060, fffff80000ba2748, fffffa800691fdc0}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys

Followup: MachineOwner
---------
Out of date drivers:
Code:
fffff880`01574000 fffff880`015ef000   adp94xx  adp94xx.sys  Sat Dec 06 06:54:42 2008 (4939BF42)
fffff880`01400000 fffff880`01456000   adpahci  adpahci.sys  Wed May 02 00:30:09 2007 (46377921)
fffff880`012f7000 fffff880`01326000   adpu320  adpu320.sys  Wed Feb 28 07:04:15 2007 (45E4C6FF)
fffff880`0138b000 fffff880`013a4000   arc      arc.sys      Fri May 25 04:27:55 2007 (4656035B)
fffff880`01287000 fffff880`01298000   iirsp    iirsp.sys    Wed Dec 14 04:47:54 2005 (439F418A)
fffff880`01298000 fffff880`012b7000   lsi_fc   lsi_fc.sys   Wed Dec 10 05:46:09 2008 (493EF531)
fffff880`01bae000 fffff880`01bbc000   SiSRaid2 SiSRaid2.sys Thu Sep 25 01:28:20 2008 (48DA86C4)
fffff880`01bbc000 fffff880`01bd4000   sisraid4 sisraid4.sys Thu Oct 02 04:56:04 2008 (48E3F1F4)
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Let us know if you need help

Tuan
My System SpecsSystem Spec
Reply

 BSOD problems after standby or sleep




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