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BSOD~ Again
Hi, I've been having BSOD's recently, don't know why, I'm not that good in computers.
It's just 4 months old and went to the workshop twice, it's a windows 7 32-bit OS.
Hi, I've been having BSOD's recently, don't know why, I'm not that good in computers.
It's just 4 months old and went to the workshop twice, it's a windows 7 32-bit OS.
Hi,
For some reason the collection application did not pick up any BSOD minidumps (it does this occasionally). Can you check C:\Windows\Minidump and upload anything you find there.
If there is nothing there and you have definitely got bluescreens then can you check the settings mentioned in this post to see if your system is set up correctly to collect dump files when it Blue Screens.
From the other information in your folder I can see that you have had 17 near-identical BSODs.
Bugcheck 0x7F_8 - Unexpected Kernel Mode Trap; Double Fault.Code:0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x8d33a750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x8ab3a750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x8d104750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x8d13a750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x8d104750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x8d104750, 0x00000000, 0x00000000) 0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000)
As they are near identical, these ones were probably caused by software, and therefore should have a software solution.
First thing to do is get rid of Kaspersky. Without the exact details of what caused the crash we can only guess at possibilities and Kaspersky is #1 on my list of suspicions here.
Kaspersky Removal Instructions -> KIS Removal -- jcgriff2.com
The next suspicious item is the MyWinLocker v3 program.
If removing Kaspersky does not fix the problem then remove/disable that application.
If all of the above fails then run Driver Verifier -> Driver Verifier - Enable and Disable
Regards,
Reventon
As all the BSODs were identical I only ran the last 3
BUGCHECK SUMMARYklif.sys = Kaspersky.Code:Built by: 7600.16539.x86fre.win7_gdr.100226-1909 Debug session time: Mon Aug 9 00:49:47.791 2010 (GMT+12) System Uptime: 0 days 0:00:14.133 BugCheck 1000007F, {8, 807ce750, 0, 0} *** WARNING: Unable to verify timestamp for klif.sys *** ERROR: Module load completed but symbols could not be loaded for klif.sys *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : klif.sys ( klif+2dca2 ) BUGCHECK_STR: 0x7f_8 PROCESS_NAME: csrss.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7600.16539.x86fre.win7_gdr.100226-1909 Debug session time: Sun Aug 8 22:26:29.741 2010 (GMT+12) System Uptime: 0 days 0:00:16.099 BugCheck 1000007F, {8, 8d33a750, 0, 0} *** WARNING: Unable to verify timestamp for klif.sys *** ERROR: Module load completed but symbols could not be loaded for klif.sys *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : klif.sys ( klif+2dca2 ) BUGCHECK_STR: 0x7f_8 PROCESS_NAME: csrss.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7600.16539.x86fre.win7_gdr.100226-1909 Debug session time: Sun Aug 8 21:25:00.429 2010 (GMT+12) System Uptime: 0 days 0:00:16.397 BugCheck 1000007F, {8, 807ce750, 0, 0} *** WARNING: Unable to verify timestamp for klif.sys *** ERROR: Module load completed but symbols could not be loaded for klif.sys *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : klif.sys ( klif+2dca2 ) BUGCHECK_STR: 0x7f_8 PROCESS_NAME: csrss.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
So removing Kaspersky should take care of your problem.
While you are at it, your graphics drivers could also do with an update: Graphics Drivers & Software
Regards,
Reventon
Ok thanks, I'll come back if any problem presist. Thanks for your help