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Windows 7: Help me please, my PC is breaking up on me.


07 Aug 2010   #1

Windows 7 Ultimate 64 bit
 
 
Help me please, my PC is breaking up on me.

Dear members,

Since 2 weeks after I formatted my PC (after formatting my PC 2 times whilst having the same issues, that I will point out later) I have several crashes, booting issues, BSOD's and hardware-display problems.

Summary of problems:
  • Windows boots up after two times (first time screen becomes black after a few seconds after logging in)
  • Windows boots after hard reboot
  • Windows get's a BSOD after the first boot (0x0000003b stop message)
  • System classification shows absolutely no hardware or any ratings
  • Windows device manager shows absolutely no hardware devices
  • The devices and printers page only shows printers, but no device (such as keyboard etc..)
  • Google chrome crashes after half a minute or so (shockwave player error)

What Iดve tried to solve the problem:
  • Downclock my cpu to standard
  • Changed power scheme to performance
  • Memtest (64-bit)
  • Uninstalled and reinstalled my videocard drivers (after reinstalling drivers, videocard is not recognised, so now I'm stuck at max 1024x768 resolution setting)
  • Run a thorough and full system scan with an up-to-date Norton 360 virusscanner
  • Reset BIOS

Can anyone help me, please?
I have worked hard in order to buy this PC.
It would be a pity if all that hard work would be for nothing.
I'd appreciate all the help I can get from you guys.

Thanks in advance.

I've atached the dump files as a .zip file:

My System SpecsSystem Spec
.

07 Aug 2010   #2

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Please follow these instructions: http://www.sevenforums.com/crashes-d...tructions.html

Attach the .zip file to your next post in this thread.

Regards,
Reventon
My System SpecsSystem Spec
10 Aug 2010   #3

Windows 7 Ultimate 64 bit
 
 

Thnx, I've posted the dumpfiles. I'm really stressed out right now, can anybody help me with this issue?
My System SpecsSystem Spec
.


10 Aug 2010   #4

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello ! Welcome to SF !

Seems like few things are going on with the PC. First uninstall DAEMON Tools Lite since it notorious for BSOD. Also lot of crashes with svchost.exe with Sysmain usually used by Internet security. I would recommend to uninstall Norton 360 for few days. Make sure you run the Removal Tool Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! ซ Captain Debugger

Update the Following Drivers

Code:
wdcsam64.sys Wed Apr 16 14:09:08 2008
asusgsb.sys  Thu Sep 27 18:44:50 2007
Follow this link Driver Troubleshooting !! ซ Captain Debugger

Hope this helps,
Captain
My System SpecsSystem Spec
17 Aug 2010   #5

Windows 7 Ultimate 64 bit
 
 

Thank you very much for your advice Mr. Sparrow ;D,

I've removed Norton 360 (with the removal tool) and I've uninstalled Deamon tools lite.
Initially I thought my PC was fixed (because it was showing healthy signs, such as: booting up after 1 time and no BSODS), but after a few days I kept getting lots of BSODS.

Hereby I enclose my updated dumpfiles:
My System SpecsSystem Spec
19 Aug 2010   #6

Windows 7 Professional x64
 
 

Update ESET to the latest version. A free upgrade for paid users.

Remove Daemon Tools Lite. It uses a driver, SPTD.sys, that causes crashes.

When you are done, remove SPTD completely with this tool: DuplexSecure - Downloads

Uninstall TuneUp Utilities, as it has been nown to cause crashes.

Update your ATI drivers to the latest version: Graphics Drivers & Software

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Aug 17 16:06:54.823 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:53.290
BugCheck 19, {3, fffffa8006bd53d0, fffffa8006ad53d0, fffffa8006bd53d0}
Probably caused by : Pool_Corruption ( nt!ExFreePool+536 )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  explorer.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Aug 17 16:04:53.060 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:37.137
BugCheck 1A, {3452, 75a47000, fffff700010824f8, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33a23 )
BUGCHECK_STR:  0x1a_3452
PROCESS_NAME:  WerFault.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug 16 14:34:49.625 2010 (UTC - 4:00)
System Uptime: 0 days 0:18:57.702
BugCheck 1A, {403, fffff680000269f8, 9d100001250ae867, fffff6800002658a}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+31f32 )
BUGCHECK_STR:  0x1a_403
PROCESS_NAME:  svchost.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
22 Aug 2010   #7

Windows 7 Ultimate 64 bit
 
 

Hi guys,

I have tried everything you suggested me to do, but I still keep getting those effin BSOD's.

Since a few days after doing what Jonathan_King suggested to do, I am being bugged frequently with the Memory_Management BSOD.

Does it have to do with faulty memory?

Here are my motherboard, cpu and memory specs:

Motherboard:

MSI H55-E33:

Socket
1156

Processor
Intelฎ Core™ i7 8xx (Lynnfield), Intelฎ Core™ i5 7xx (Lynnfield), Intelฎ Core™ i5 6xx (Clarkdale), Intelฎ Core™ i3 5xx (Clarkdale)
max. 95 Watt TDP

Chipset
Intelฎ H55 Express

Slots
PCI (32 Bit) 1
ondersteunt 33 MHz (5 Volt), 33 MHz (3,3 Volt)
PCIe 2.0 x1 1
PCIe 2.0 x16 1

Doorvoersnelheid
2500 MT/s

Formfactor
ตATX

Voeding
ATX12V 2.2 (24-polig + 4-polig)

Geheugen
Maximaal 16384 MB
Type SDRAM-DDR3
Sloten 4 x DDR3
Standaarden DDR3-1066, DDR3-1333, De kloksnelheid van het geheugen is afhankelijk van de geheugencontroller in de processor.
ECC-geheugen wordt ondersteund Nee
Registered-geheugen wordt ondersteund Nee
Fully Buffered vereist Nee

Aansluitingen
1 x PS/2 muis
1 x PS/2 toetsenbord
1 x 4pin PWM koeler
2 x 3pin koeler

IDE-Controller
Type IDE
Aansluitingen intern 1 x 40-polig
Protocollen Ultra DMA/133
Max. transferrate 133 MBps
Chip JMB363
Max. apparaten 2
Kanalen 1
RAID Level JBOD

SATA-Controller
Type Serial ATA
Aansluitingen intern 6 x Serial-ATA
Protocollen Serial ATA/300
Max. transferrate 300 MBps, 3,0 Gbps
Chip Intelฎ H55 (PCH)
Max. apparaten 6
Kanalen 6

USB-Controller
USB-Controller
Type USB 2.0
Aansluitingen extern 6 x USB-A
Protocollen USB 2.0
Max. transferrate 60 MBps
Max. apparaten 127
Kanalen 1

Onboard VGA
Grafische chip
Type Intelฎ HD Graphics
Shader Model 4.0
DirectX Versie 10.0
Geheugen
Capaciteit gebruikt tot 1.759 MB van het RAM-geheugen als shared geheugen
MPEG2
Weergave Ja
Encoding Nee
Directe aansluitingen
1 x HDMI ( 1.3a )
1 x DVI-D Uitgang
1 x VGA Uitgang

Onboard Sound
Chip Realtek ALC889
Ingangen
1 x Line-In
1 x microfoon
Uitgangen
4 x Line-Out
Kanalen
tot en met 8 x analoog

LAN
Omschrijving Realtek RTL8111DL
Aansluitingen
1 x RJ-45 (LAN)
Transferrate
LAN 10/100/1000 Mbps
________________________________________________________________________________________

Cpu:


Intelฎ Core™ i3-530:

Modelnaam
Clarkdale

Kloksnelheid
2x 2933 MHz

Level 1 Cache
2x 64 KB

Level 2 Cache
2x 256 KB

Level 3 Cache
4096 KB

Instructieset
MMX, SSE, SSE2, SSE3, SSE 4.1, SSE4.2, Intel 64

Bussnelheid
2500 MT/s (HyperTransport)

Geheugen Controller
Soorten geheugen DDR3-800, DDR3-1066, DDR3-1333
Geheugenkanalen 2
ECC-geheugen wordt ondersteund Nee
Registered-geheugen wordt ondersteund Nee
Fully Buffered vereist Nee

Core
Clarkdale, 32 nm

Max. Stroomverbruik
73 Watt

Bouwvorm
FC-LGA4

Socket
1156

Koeler
Bevestiging voor ATX Mainboards
Aansluiting 4 pins PWM fan-connector
____________________________________________________________________________________________

Memory:

GeIL 4 GB DDR3-1333 Kit:

Totaalcapaciteit
4096 MB

Aantal modules
2

Bouwvorm
DIMM

Type
SDRAM-DDR3

Standaard
DDR3 - 1333 (PC3 - 10600)

Timings
CAS Latency (CL) 9
RAS-to-CAS-Delay (tRCD) 9
RAS-Precharge-Time (tRP) 9
Row-Active-Time (tRAS) 24

Aansluiting
240-Pin

Organisatie

Spanning
1,5 Volt

Spanningsbereik
vanaf 1,5 Volt tot 1,5 Volt

----------------------------------------------------------------------------

Corsair XMS3 4GB DDR3-1333 CL9 kit:

Totale capaciteit 4 GB
Type geheugen DDR3
Opgegeven klokfrequentie 1333 MHz
Type module DIMM
Kit van meerdere modules
Capaciteit per module 2048 MB
Opgegeven CAS latency 9
Opgegeven voltage 1,5 V
Heatspreader
Heatpipe koeling
Waterkoeling mogelijk
Fan montage mogelijk
EPP / nVidia SLI Memory ondersteuning
XMP ondersteuning
ECC
Registered

Thanks in advance.
_____________________________________________

Update:

I started the verifier.exe, and after the reboot I got the following BSOD:
My System SpecsSystem Spec
22 Aug 2010   #8

Windows 7 Professional x64
 
 

Please follow the BSOD instructions again: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
06 Oct 2010   #9

Windows 7 Ultimate 64 bit
 
 

Hey guys,

First of all, my apologies for responding so late.
After doing everything you said, I'm still being bombarded with these BSOD'S.
I still get a BSOD after I boot first time (after approximately 12 hours), but for me it's an enigma that my computer boots up and works perfectly after the second boot.

I've enclosed the latest dumpfiles and health report.
Thanks in advance.
My System SpecsSystem Spec
06 Oct 2010   #10

Windows 7 Professional x64
 
 

I wonder if ESET is causing the problem, as one dump blamed it.

Update to the latest version: Best Free Antivirus Software Trial: Free Home, Business and Gaming Download from ESET

Update MagicDisc: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Strangely, the msinfo32 file was not saved in the report. In your next post, could you upload it manually?
Quote   Quote: Originally Posted by JK
Enter msinfo32.exe into the start menu, and press enter. Go to File>Save, and save a copy on your desktop. Right-click on it, and select Send to>New compressed folder. Then attach the file to your next post.
RAM is most likely the cause here. When you say "after approximately 12 hours", you mean the computer has been off for that long, right?

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Oct  6 15:06:19.807 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:02.259
BugCheck 24, {1904fb, fffff88007bc5ac8, fffff88007bc5330, fffff800040975b3}
*** WARNING: Unable to verify timestamp for eamon.sys
*** ERROR: Module load completed but symbols could not be loaded for eamon.sys
Probably caused by : Ntfs.sys ( Ntfs!NtfsInsertNameLink+d9 )
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 23 16:20:35.536 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:16.003
BugCheck 4E, {99, 1a2e96, 2, 1a5155}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 17:55:10.826 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:42.277
BugCheck 4E, {99, 1c0e36, 1, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  WmiPrvSE.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
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 Help me please, my PC is breaking up on me.




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