BSOD BCC 1e

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #11

    Very good follow through. Good job.

    Now make sure Driver Verifier is turned off and use your system normally. Let's see if you have taken care of the problem. If you get another BSOD, upload it and we will go from there. In troubleshooting, you frequently have to take one step at a time until you eliminate the cause.
      My Computer


  2. Posts : 17
    Windows 7 64 bit
    Thread Starter
       #12

    Ok Thanks so much for your help!!
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    You are very welcome. I hope you have fixed your problem. :)
      My Computer


  4. Posts : 17
    Windows 7 64 bit
    Thread Starter
       #14

    Unfortunately I have taken several BSOD'd in the last several days. I have attached the latest griff perfmon and minidump files.
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #15

    What mouse are you using? Is it in good working condition? Batteries okay? Could you try another one?

    Now for video card. Could you try another one? Perhaps borrow one from a friend or another computer.

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Aug 16 19:01:32.666 2010 (UTC - 4:00)
    System Uptime: 0 days 1:06:22.977
    BugCheck D1, {0, 2, 0, fffff88003e0fc3e}
    Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_TxCsqRemoveIrp+7a )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Thu Aug 12 19:54:08.880 2010 (UTC - 4:00)
    System Uptime: 0 days 14:34:24.472
    BugCheck D1, {ffffea0085abbc35, 2, 0, fffff88003b95dbd}
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiSubmitMmIoFlipCommand+2d1 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Aug 17 12:02:21.244 2010 (UTC - 4:00)
    System Uptime: 0 days 16:59:04.680
    BugCheck D1, {4, 2, 1, fffff880018f9ddc}
    Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpInterruptReadComplete+2dc )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Aug 17 20:05:09.763 2010 (UTC - 4:00)
    System Uptime: 0 days 3:42:42.199
    BugCheck 3B, {c0000005, fffff880011eacd7, fffff880084f3910, 0}
    Probably caused by : luafv.sys ( luafv!LuafvQueryStoreFile+51b )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iexplore.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Aug 17 16:20:47.901 2010 (UTC - 4:00)
    System Uptime: 0 days 4:16:40.337
    BugCheck 50, {ffffffffa9000006, 0, fffff80002b9db43, 5}
    Probably caused by : hardware ( nt!RtlLengthSecurityDescriptor+53 )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    
      My Computer


  6. Posts : 17
    Windows 7 64 bit
    Thread Starter
       #16

    Mouse is maybe 2 years old optical wired mouse. Not sure of the brand. I don't have another video card or one I can borrow. it is 18 months old. I built the system myself about 18 months ago. Up until I added Windows 7 professional 64 bit I had no trouble. prior to this I was running XP Pro. Up until a couple of days ago I had only 1 BSOD. Since adding a couple of games for the kids problem has grown. Games are Zoo Tycoon 2 and RiskII. Could thwsw old games be the cause? Could you elaborate more on why you think it is a mouse or Video Card issue?
      My Computer


  7. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #17

    Hi,

    I don't know what right "word" to say but "Possibility". Please take a look at Jonathan King's post, Stop code D1 is usually caused by Device drivers, meanwhile stop code 50 is usually hardware come into play and since directx and USB port device were blamed, I would also suspect the graphic card and might be "the mouse".

    You can try to re-install the graphic card driver. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.
    Also, update directX as well:
    Download details: DirectX End-User Runtime

    Follow JK's advise about the mouse's condition.

    Regard,

    Tuan
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #18

    If you can trace the problems to a certain date, try a system restore to that point.
      My Computer


  9. Posts : 17
    Windows 7 64 bit
    Thread Starter
       #19

    I have not had time to address since last posting some more info. reloaded video card sw as directed mouse is the same its microsoft. just added the direct x update sw today. I have included all dumps to that point. again any help is greatly appreciated
      My Computer


  10. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #20

    Hi,

    Your graphic card was blamed again, I would suggest you to again re-install it. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    Go to Device manager, under USB list, uninstall all USB device, then re-boot please.

    Re-install or update your mouse driver if possible, you can go to device manager, uninstall mouse device and re-boot too.

    After that, if still BSODs, turn on Driver Verifier again

    Code:
    BugCheck 7F, {8, 80050031, 406f8, fffff8800f7808c6}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+6fe8c6 )
    
    Followup: MachineOwner
    ---------
    BugCheck D1, {0, 2, 1, fffff88003dbbcbf}
    
    Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+fb )
    
    Followup: MachineOwner
    ---------
    BugCheck D1, {18, 2, 1, fffff88002cb59c1}
    
    Probably caused by : mouclass.sys ( mouclass!MouseClassServiceCallback+169 )
    
    Followup: MachineOwner
    ---------
    BugCheck BE, {fffff8a00051473e, 800000008622a101, fffff88006b4ec50, b}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+70033f )
    
    Followup: MachineOwner
    ---------
    Let us know if you need help!

    Tuan
      My Computer


 
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