Please help, my computer is not working.

Very good Kevon
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I cant click the bottom button that you're supposed to click to burn the DVD I tried other programs and none work. Is there another way I can fix my PC?
unclicable.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
Don't worry about the repair disc now, you have a Windows 7 DVD, right?

You said you tried doing a system restore? Did you boot from the disc and try it? See this tutorial: http://www.sevenforums.com/tutorials/700-system-restore.html

Most importantly, relax. We'll make sure this gets taken care of as soon as possible. No worries there!
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
CIMG0017.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
Hello,

Look at this video



- Captain
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
it says, there is no CD in the drive X_X: but there is !
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I cant do that because I cant get past "Windows is starting"
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
You are booting from the DVD and it is saying that?

If so, then it sounds like a hardware problem. First I suspect hard drive. See this link to test it: HD Diagnostic
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I dont think you understand my problem X_X; I cant do absolutely anything on my PC I cant log in because all I get when I turn on my computer is Windows is Starting
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
PinkRoze said:
it says, there is no CD in the drive X_X: but there is !
Click to expand...

Does your XP Machine have a DVD Burner ? Also try with a different blank DVD
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
i tried two different ones and one of them "worked" and I took it to the PC that is not working and took it to my sick computer and click on system recovery and it tells me there's no disc :( Im getting really frustrated with this
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
PinkRoze said:
i tried two different ones and one of them "worked" and I took it to the PC that is not working and took it to my sick computer and click on system recovery and it tells me there's no disc :( Im getting really frustrated with this
Click to expand...

After inserting the Disk on the sick computer and reboot does it prompting you to boot from disk ?

959d1227431608-system-recovery-options-boot-cd-prompt.jpg


Also make sure in BIOS CD ROM is enabled as a boot option How to Set BIOS to Boot from CDROM - www.hiren.info
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
I called microsoft and all they did was erase my things...this is really depressing. They told me to press F12, select the disc and do a clean install. The computer restarted multiple times and then just shut down so I turned it on and it gave me an error message saying that the installation could not be completed so please restart. I restarted it and it turned on shoung a blue screen with white letters for a split second (too fast to read) and then the pc restarts infinately
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
Hello,

I'm so sorry about your situation. So Microsoft didn't fix it ? If not then Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Hope this helps,
Captain
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
the link you sent me asks me to burn something and I can't do it.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
Could you take the hard drive to another machine, and test it there? Install it as a second drive, and then run SeaTools on it: | Seagate
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I don't know which chip is the hard drive. I'm scared to mess with the notherboard
 

My Computer My Computer

At a glance

Windows 7 Home Premium
OS
Windows 7 Home Premium
Internet Speed
Cable
Michelle,

I'm sorry to says this but I think it's best to take your System to a Local PC store and have a professional help you with it.

- Captain
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
I agree with Captain. Taking it to a PC shop is probably the best route.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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