Frustrating BSOD on start up

S

slater

New member
Hi.

I have had a start up problem for some time. Computer keeps crashing on start up.

After 7 or 8 attempts, sometimes using the repair routine, it will eventually start having crashed with BSOD a number of times.

I have run memtest and hard disk check.

Latest files attached in zip file.

Any help really appreciated.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Hi,

For some reason the collection application did not pick up any BSOD minidumps (it does this occasionally). Can you check C:\Windows\Minidump and upload anything you find there.

If there is nothing there and you have definitely got bluescreens then can you check the settings mentioned in this post to see if your system is set up correctly to collect dump files when it Blue Screens.

From your event logs I can see that you have had plenty of BSODs:
Code: 
[font=lucida console]
0x0000003b (0x00000000c0000005, 0xfffff800031b8a2f, 0xfffff88005e4a0c0, 0x0000000000000000)
0x00000050 (0xfffff8a0044344d4, 0x0000000000000000, 0xfffff8000316656d, 0x0000000000000000)
0x0000001a (0x0000000000005001, 0xfffff70001080000, 0x0000000000000695, 0x00000696fffffefe)
0x00000050 (0xfffff8a003dbfa9c, 0x0000000000000000, 0xfffff8000315c56d, 0x0000000000000000)
0x0000003b (0x00000000c0000005, 0xfffff8000315256d, 0xfffff88008c83750, 0x0000000000000000)
0x0000007e (0xffffffffc0000005, 0xfffff80002ef2ba0, 0xfffff880031854c8, 0xfffff88003184d30)
0x00000050 (0xfffff8a003e7b84c, 0x0000000000000000, 0xfffff800031a056d, 0x0000000000000000)
0x0000003b (0x00000000c0000005, 0xfffff960001b0768, 0xfffff880086b9020, 0x0000000000000000)
0x00000050 (0xfffff8a0030f8b9c, 0x0000000000000000, 0xfffff800031a056d, 0x0000000000000000)
0x0000003b (0x00000000c0000005, 0xfffff800031a256d, 0xfffff88007b90750, 0x0000000000000000)
0x00000050 (0xfffff8a003bbacec, 0x0000000000000000, 0xfffff800031a256d, 0x0000000000000000)
0x0000003b (0x00000000c0000005, 0xfffff80002ed9805, 0xfffff880090b4990, 0x0000000000000000)
0x0000007e (0xffffffffc0000005, 0xfffff88003e37c30, 0xfffff880031626c8, 0xfffff88003161f30)
0x0000003b (0x00000000c0000005, 0xfffff80002ffb90d, 0xfffff88004728e90, 0x0000000000000000)
0x0000007e (0xffffffffc0000005, 0xfffff8000316e4fc, 0xfffff88003185988, 0xfffff880031851f0)
0x000000c2 (0x0000000000000007, 0x0000000000001097, 0x00000000251d0000, 0xfffff900c0b0b010)
0x000000c2 (0x0000000000000099, 0xfffff8a0146ae240, 0x0000000000000000, 0x0000000000000000)
0x00000027 (0x00000000baad0073, 0xfffff88003b81bc8, 0xfffff88003b81430, 0xfffff80002ffb90d)
0x0000001e (0xffffffffc0000005, 0xfffff9600027aad8, 0x0000000000000000, 0xffffffffffffffff)
0x0000001a (0x0000000000005003, 0xfffff780c0000000, 0x00000000000050a4, 0x000050a60000a048)
0x0000003b (0x00000000c0000005, 0xfffff960001150b2, 0xfffff88006fbaa90, 0x0000000000000000)
0x000000f4 (0x0000000000000003, 0xfffffa800a1e5b30, 0xfffffa800a1e5e10, 0xfffff800031d5540)
0x0000003b (0x00000000c0000005, 0xfffff80002ff30bf, 0xfffff880085e3c80, 0x0000000000000000)
0x0000007e (0xffffffffc0000005, 0xfffff800031c34fc, 0xfffff88003185988, 0xfffff880031851f0)
0x0000007e (0xffffffffc0000005, 0xfffff8800109f920, 0xfffff880031695a8, 0xfffff88003168e10)
0x0000001a (0x0000000000005003, 0xfffff780c0000000, 0x00000000000016a8, 0x000009cc00002c50)
0x000000c2 (0x0000000000000007, 0x0000000000001097, 0x0000000000040102, 0xfffff8a00729bc10)
0x00000050 (0xfffff8a0075a64d4, 0x0000000000000000, 0xfffff800031ac56d, 0x0000000000000000)
0x0000003b (0x00000000c0000005, 0xfffff80002f6b56d, 0xfffff8800b48c750, 0x0000000000000000)
0x00000050 (0xfffff90100282310, 0x0000000000000000, 0xfffff960000ecc52, 0x0000000000000005)
[/font]

Most of those mention memory corruption. The main causes for this on your system would be either Norton or a Hardware fault.

So, remove Norton . . .
Download the Norton Removal Tool (NRT); save to desktop. Boot into SAFEMODE - NO Networking. Tap F8 key during boot-up. Then go to desktop, RIGHT-click on the NRT icon and select Run as Administrator.

When complete - re-boot.

NRT - ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Install MS Security Essentials --> http://www.microsoft.com/Security_Essentials/

Then reset the Windows Firewall to its default settings -
START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter
Click to expand...
. . . and run a Memtest
Memtest - Instructions:

Download the ISO (or the .exe for USB drives) from here Memtest86+ - Advanced Memory Diagnostic Tool

Then (if you have chosen the ISO) burn the ISO using IsoRecorder: ISO Recorder v3 Download (How to use IsoRecorder)

Boot from the CD/USB and run the test (at least 7 passes per test) with only one stick of RAM in place at a time.

It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

For your final test, run the test with all the RAM in place.
Click to expand...

Regards,
Reventon
 

My Computer

OS
Windows 7 x64, Windows XP SP3, Fedora
Many thanks - will do all of these later today and post the results!!

Thanks.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Reventon,

Thanks. I have re-run the tool and I think it has now picked up the mini dumps attached.

Are they of any more use?

I will in the meantime run the memtst on each memory stick and then remove Norton (although I really like it!)

All the best.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Hi - do the mini dumps show anything different that I need to so?
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Hi,

The only 3rd Party drivers mentioned in the dumps were symsnap.sys and eeCtrl64.sys both part of Norton/Symantec.

If you are still getting BSODs then there is another hidden cause - run Driver Verifier to try and bring it out into the open.

Regards,
Reventon

BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Aug 12 06:44:21.061 2010 (GMT+12)
System Uptime: 0 days 0:04:13.684
BugCheck 1A, {5003, fffff780c0000000, 4285, 4a3e0000840a}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2a1ef )
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Aug 12 06:09:59.272 2010 (GMT+12)
System Uptime: 0 days 0:06:30.895
BugCheck 1E, {ffffffffc0000005, fffff88014b2b2d4, 1, 0}
Probably caused by : hardware ( dxgkrnl!DXGPRESENT::PrepareStagingBuffer+1b8 )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  rundll32.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Aug 12 06:02:23.538 2010 (GMT+12)
System Uptime: 0 days 0:01:26.162
BugCheck 1000007E, {ffffffffc0000005, fffff800031ca4fc, fffff88003185988, fffff880031851f0}
Probably caused by : ntkrnlmp.exe ( nt!CmpRemoveKeyHash+4c )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 06:11:28.979 2010 (GMT+12)
System Uptime: 0 days 0:01:53.618
BugCheck 50, {fffff8a0044344d4, 0, fffff8000316656d, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x50
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 06:08:46.050 2010 (GMT+12)
System Uptime: 0 days 0:01:38.689
BugCheck 1A, {5001, fffff70001080000, 695, 696fffffefe}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29961 )
BUGCHECK_STR:  0x1a_5001
PROCESS_NAME:  vds.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 06:06:04.194 2010 (GMT+12)
System Uptime: 0 days 0:01:49.567
BugCheck 50, {fffff8a003dbfa9c, 0, fffff8000315c56d, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x50
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 06:03:10.719 2010 (GMT+12)
System Uptime: 0 days 0:02:45.108
BugCheck 3B, {c0000005, fffff8000315256d, fffff88008c83750, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  hsplayer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 05:59:23.835 2010 (GMT+12)
System Uptime: 0 days 0:10:01.459
BugCheck 1000007E, {ffffffffc0000005, fffff80002ef2ba0, fffff880031854c8, fffff88003184d30}
Probably caused by : fileinfo.sys ( fileinfo!FIStreamGetNext+5b )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 05:48:20.207 2010 (GMT+12)
System Uptime: 0 days 0:02:17.581
BugCheck 50, {fffff8a0050b184c, 0, fffff8000315656d, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x50
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 05:44:59.064 2010 (GMT+12)
System Uptime: 0 days 0:01:07.453
BugCheck 50, {fffff8a003e7b84c, 0, fffff800031a056d, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x50
PROCESS_NAME:  ie4uinit.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 05:40:44.240 2010 (GMT+12)
System Uptime: 0 days 0:00:53.879
BugCheck 3B, {c0000005, fffff960001b0768, fffff880086b9020, 0}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x3B
PROCESS_NAME:  NOBuAgent.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 05:39:12.248 2010 (GMT+12)
System Uptime: 0 days 0:03:32.887
BugCheck 24, {1904fb, fffff88008f42298, fffff88008f41b00, fffff880012af933}
*** WARNING: Unable to verify timestamp for symsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for symsnap.sys
Probably caused by : Ntfs.sys ( Ntfs!NtfsFlushVolume+213 )
PROCESS_NAME:  VProSvc.exe
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  9 17:33:44.502 2010 (GMT+12)
System Uptime: 0 days 0:01:30.876
BugCheck 50, {fffff8a0030f8b9c, 0, fffff800031a056d, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x50
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  9 17:31:09.769 2010 (GMT+12)
System Uptime: 0 days 0:01:34.407
BugCheck 3B, {c0000005, fffff800031a256d, fffff88007b90750, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  9 17:28:55.422 2010 (GMT+12)
System Uptime: 0 days 0:01:50.045
BugCheck 50, {fffff8a003bbacec, 0, fffff800031a256d, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x50
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  9 17:26:20.966 2010 (GMT+12)
System Uptime: 0 days 0:04:24.605
BugCheck 3B, {c0000005, fffff80002ed9805, fffff880090b4990, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Aug  3 17:41:48.193 2010 (GMT+12)
System Uptime: 0 days 0:00:17.582
*** WARNING: Unable to verify timestamp for eeCtrl64.sys
*** ERROR: Module load completed but symbols could not be loaded for eeCtrl64.sys
BugCheck 1000007E, {ffffffffc0000005, fffff88003e37c30, fffff880031626c8, fffff88003161f30}
Probably caused by : eeCtrl64.sys ( eeCtrl64+24c30 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  2 23:02:18.389 2010 (GMT+12)
System Uptime: 0 days 2:12:53.028
BugCheck 1A, {5003, fffff70001080000, 982, a3e00001204}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21b86 )
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  VProSvc.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  2 20:48:46.344 2010 (GMT+12)
System Uptime: 0 days 0:03:36.967
BugCheck 3B, {c0000005, fffff80002ffb90d, fffff88004728e90, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  services.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  2 20:44:29.594 2010 (GMT+12)
System Uptime: 0 days 0:01:16.232
BugCheck 1000007E, {ffffffffc0000005, fffff8000316e4fc, fffff88003185988, fffff880031851f0}
Probably caused by : ntkrnlmp.exe ( nt!CmpRemoveKeyHash+4c )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  2 20:35:12.805 2010 (GMT+12)
System Uptime: 0 days 0:02:37.428
BugCheck C2, {7, 1097, 251d0000, fffff900c0b0b010}
Probably caused by : win32k.sys ( win32k!FreeObject+58 )
BUGCHECK_STR:  0xc2_7_Gh14
PROCESS_NAME:  WerFault.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  2 19:59:55.246 2010 (GMT+12)
System Uptime: 0 days 1:48:53.620
BugCheck C2, {99, fffff8a0146ae240, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpFreeKeyControlBlock+123 )
BUGCHECK_STR:  0xc2_99
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  

  [/font]
 

My Computer

OS
Windows 7 x64, Windows XP SP3, Fedora
Reventon

Thanks again. I'll get on with all of this now and post back - I may be a few days!

Is there a known issue with NIS and Windows 7? Is Microsoft Security Essentials good enough as my only security package - I feel a bit nervous about it.

Regards.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Third-party AV programs are notorious for causing crashes, Norton 2009 included.

MSE is good enough for your main AV. That is what Reventon and I use, and many, many more.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
slater said:
Reventon

Thanks again. I'll get on with all of this now and post back - I may be a few days!

Is there a known issue with NIS and Windows 7? Is Microsoft Security Essentials good enough as my only security package - I feel a bit nervous about it.

Regards.
Click to expand...

Yes, NIS is a known cause of BSOD's on some Win 7 systems. MSE and Windows Firewall offer ample protection. You can also install Malwarebytes and run it as an on demand scanner.

Are you behind a router with a hardware firewall? If so, that is better than any software firewall.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi,
Thanks. Yes - we have a router at home and I think that must have a firewall. I'll check and try MSE - will report back.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
No doubt your router has a firewall.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Thanks.

Have removed all Norton product, run Memtst as suggested.

Not so many BSODs now, but still getting them - attached is the latest mini dump

Do you have any other suggestions?

Thanks again.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Could your Logitech webcam drivers be the cause? In any case, they should be updated.
Code: 
LVPr2M64.sys Thu Apr 30 18:42:17 2009 (49FA2949)

Test your hard drive as well: HD Diagnostic

...Summary of the Dumps:
Code: 
[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 12:36:14.765 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:43.155
BugCheck 1000007E, {ffffffffc0000005, fffff8000317291c, fffff8800317e988, fffff8800317e1f0}
Probably caused by : ntkrnlmp.exe ( nt!CmpRemoveKeyHash+4c )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 12:28:53.026 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:15.665
BugCheck 3B, {c0000005, fffff80002ff00bf, fffff88006694790, 0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+233 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  twonkymediaser
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 12:23:40.591 2010 (UTC - 4:00)
System Uptime: 0 days 1:12:02.230
BugCheck 1000007E, {ffffffffc0000005, fffff80002ffd0f3, fffff880031698b8, fffff88003169120}
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 10:05:34.624 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:52.263
BugCheck 24, {1904fb, fffff88005874798, fffff88005874000, fffff880012e4a91}
Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefix+121 )
PROCESS_NAME:  twonkymediaser
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 10:03:38.534 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:48.924
BugCheck 3B, {c0000005, fffff8000316974d, fffff880067a1770, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 10:00:42.883 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:47.522
BugCheck 24, {1904fb, fffff88003146888, fffff880031460f0, fffff880012115c5}
Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquireExclusiveFcb+65 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
HI,

Thanks. The 2 HDs seem ok and show no problems.

Just updating the Logitech webcam drivers and will report back shortly.

All the best.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Many thanks Reventon and Jonathan.

For the first time in a long time, my computer just worked this morning without have to go through a series of BSODs!

I updated the logitech driver and removed Norton, so it must have been one or both of those that sorted the problem.

Thank you both for your help - it has been superb.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Thanks for the update!

Let us know if you need anything else. ;)
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Hi.

I removed NIS and have also replaced RAM - the system has been stable for a few days now. I think it is once again ok!

Thanks for your help.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II
Motherboard
Gigabyte GA-MA785GT-UD3H
Memory
8GB
Graphics Card(s)
1024Mb GeForce GTS 250
Sound Card
Soundblaster
Thanks for the update! Glad to know everything is working for you now. :)
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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