BBoD Again...


  1. Posts : 10
    Windows 7 Ultimate 64bit
       #1

    BBoD Again...


    So i was hoping that it wouldn't keep showing up, but 3 bbos this month, i figured i'd do something about it...

    I ran AV & MW removals, nothing...
    i used CCleaner for registry clean...
    and still...

    1 time i was playing starcraft 2
    this last time (10 mins ago) i was watching a show streamed... so im thinking its something with my video card maybe? but its a new one... just had it replaced like 1 month ago (fan quit working, but it's not that)

    So a little help please?

    Win7 64x
    ATI Radeon 4870HD
    4gb Ram
    1TB HDD

    Thanks in advance!
    Last edited by MissingNYC; 13 Aug 2010 at 03:22.
      My Computer


  2. Posts : 10
    Windows 7 Ultimate 64bit
    Thread Starter
       #2

    Also on the Event Viewer... there's this...

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 8/13/2010 1:22:58 AM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Jayson-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-08-13T07:22:58.237613600Z" />
    <EventRecordID>87456</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Jayson-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">127</Data>
    <Data Name="BugcheckParameter1">0x8</Data>
    <Data Name="BugcheckParameter2">0x80050031</Data>
    <Data Name="BugcheckParameter3">0x6f8</Data>
    <Data Name="BugcheckParameter4">0xfffff80002caeb9f</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    I'm confused... i got an 850w power supply... it shouldn't be it... is it??
    Also i got a good power surge protector, i don't know what else... i didn't hit the button or anything... also it seems that its the same error that's been giving me the bbod... the dates seem right for all of them.
    Last edited by MissingNYC; 13 Aug 2010 at 02:51. Reason: saw more things...
      My Computer


  3. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #3

    Hi,

    Don't worry, let's work on it step by step

    First of all, can you please remove Zone Alarm completely from your system. I've seen so many BSODs caused by third party Firewall and Zone Alarm in particular. Also, NETIO.SYS was blamed, it usually happened when third party antivirus or firewall is the cause.
    Use this tool to remove it:
    ZoneAlarm uninstaller - removal tool available - Windows Help Forum

    Here is the usual cause of stop code 7F:
    STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

    Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
    Next, please update this drivers:
    LVUSBS64 LVUSBS64.sys Sat Jul 26 22:06:36 2008 (488B3D7C)
    Logitech Camera driver Downloads
    mdmxsdk mdmxsdk.sys Tue Jun 20 04:27:26 2006 (449716BE)
    <---See if you can update this one, I think it might be the newest one possible
    Conexant: Support
    BUGCHECK SUMMARY:
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.466\081310-17534-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c63000 PsLoadedModuleList = 0xfffff800`02ea0e50
    Debug session time: Fri Aug 13 14:18:24.783 2010 (UTC + 7:00)
    System Uptime: 0 days 10:25:22.859
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050031, 6f8, fffff80002caeb9f}
    
    Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
    
    Followup: MachineOwner
    ---------
    Regard,

    Tuan
      My Computer


  4. Posts : 10
    Windows 7 Ultimate 64bit
    Thread Starter
       #4

    I've uninstalled Zone Alarm and activated Windows Firewall...
    also i updated the submitted files (i really should read the rules first), so that's up to date now. Also updated Webcam, but it said it was already up to date.

    If i get a BBoD i'll post let you guys know...
      My Computer


 

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