Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD After Playing Batman: Arkham Asylum

12 Aug 2010   #1
Pulkit87

Windows 7 Home Premium
 
 
BSOD After Playing Batman: Arkham Asylum

Hello, I get a BSOD after playing the Steam version of Batman: Arkham Asylum. The game works fine and then the system blue screens after an unspecified amount of time. I stopped playing the game and the error stopped. Recently I downloaded the Mafia II demo from Steam and ran into the same blue screen.

The dump screen points the error to: avgldx64.sys
Also says: STOP: 0x0000003B

System Info:
Alienware M17x - Windows 7 Home Premium (OEM)
Intel Q9000 Quad Core Processor 2.00 GHZ
6 Gigs Ram
GTX 280M SLI (Hybrid)
320 GB hard-disk

I also took a few photos of the BSOD, if needed I can post.

Please help!


My System SpecsSystem Spec
.

12 Aug 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quote   Quote: Originally Posted by Pulkit87 View Post
Hello, I get a BSOD after playing the Steam version of Batman: Arkham Asylum. The game works fine and then the system blue screens after an unspecified amount of time. I stopped playing the game and the error stopped. Recently I downloaded the Mafia II demo from Steam and ran into the same blue screen.

The dump screen points the error to: avgldx64.sys
Also says: STOP: 0x0000003B

System Info:
Alienware M17x - Windows 7 Home Premium (OEM)
Intel Q9000 Quad Core Processor 2.00 GHZ
6 Gigs Ram
GTX 280M SLI (Hybrid)
320 GB hard-disk

I also took a few photos of the BSOD, if needed I can post.

Please help!
Hey yo,

This one is very straight forward, stop code 3B, which is system services exception and avgldx64.sys, component of AVG was blamed. I would remove AVG completely.
using the uninstall tool > Info > Tool (32bit) - Tool (64 bit). If you have AVG Identity Protection installed, uninstall it also >Info > Tool. I recommend that you install MSE and make sure Windows Firewall is turned on.

BUGCHECK SUMMARY:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.242\061310-30451-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e65000 PsLoadedModuleList = 0xfffff800`030a2e50
Debug session time: Sun Jun 13 21:30:17.247 2010 (UTC + 7:00)
System Uptime: 1 days 14:42:26.432
Loading Kernel Symbols
...............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
.................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88003f88df3, fffff8800b7c1610, 0}

Unable to load image \SystemRoot\System32\Drivers\avgldx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgldx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx64.sys
Probably caused by : avgldx64.sys ( avgldx64+34df3 )

Followup: MachineOwner
---------
Regard,

Tuan

My System SpecsSystem Spec
Reply

 BSOD After Playing Batman: Arkham Asylum




Thread Tools





Similar help and support threads
Thread Forum
Having trouble installing Batman Arkham Asylum
When I click on the setup file it briefly opens on the toolbar but then closes? Am not sure what is going on. System Specs Manufacture: Dell Model: N5050 Processor: Intel (R) Core (TM) i3-2350M CPU @ 2.30 GHz 2.20 GHz Installed memory (RAM): 4.00 GB System type: 64-bit
Gaming
BSOD during BF3, Batman Arkham Asylum, etc.
Over the past few months I've been getting random blue screens, usually while taxing my computer playing games. I've amassed 50+ minidumps in the course of about 4 months. (See attached.) I've tried overnight runs of MemTest86+, getting 1 or more full passes with no errors. I've tried running...
BSOD Help and Support
Hey.Batman: Arkham Asylum won't run on my Windows 7 OS.
:cry:Guys. Batman: Arkham Asylum game(PC) won't run on my computer. My Operating system is Windows 7. :(But many games like Alien vs. Predators and Batman: Arkham Asylum won't run. Please help me,guys........!:confused::(:cry:
Gaming
Batman Arkham Asylum Save File
I just clean installed Windows 7 and my save file is corrupt because I did not back up my offline account. Could someone with an offline account send me it and a save file that is possibly near where you capture Harley Quinn?
Gaming
Batman Arkham Asylum
I bought the game .. came home and tried to install it . it goes to the setup . there i can press Install Nvidia something . play game. or i can do something else . i cant press the install button . i can see the button but i cant press it . nothing happens .. reeally need help . Im running it on...
Gaming
Batman Arkham Asylum demo
Anyone try it yet? Rocking game! Cant wait for the PC release!!
Gaming

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App