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Windows 7: Win7 x64 - SYSTEM_SERVICE_EXCEPTION win32k.dll / cdd.dll


14 Aug 2010   #11

Windows 7 x64, Windows XP SP3, Fedora
 
 

I suspect it might actually be a Direct X problem have a look at steps #5 and #6 in this Tutorial and check that you have Direct X up to date: Tips on Troubleshooting Game Issues

Are you using anything like Steam that uses an ingame overlay?

My System SpecsSystem Spec
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14 Aug 2010   #12

Windows 7 Ultimate x64
 
 

Steam and Xfire.
Interesting is that the inGame-Overlays works fine but maybe the system is still crashing when detecting that the game isn't running anymore to deattach the overlay ?

I've also noticed that a game that isn't running in Steam ( StarCraft II ) crashed once or twice when quitting or ALT+TABbing - also some games that does not yet support overlays like ArmA II - Operation Arrowhead crashed when quitting ( last night it occured 3 times ).

I've already tried it without them but I'll test it again to be sure.

Steam holds my DirectX up to date I hope The last update was made while installing the Mafia II Demo which is a couple of days old.
My System SpecsSystem Spec
14 Aug 2010   #13

Windows 7 x64, Windows XP SP3, Fedora
 
 

Quote   Quote: Originally Posted by cH40zLord View Post
Steam and Xfire.
Interesting is that the inGame-Overlays works fine but maybe the system is still crashing when detecting that the game isn't running anymore to deattach the overlay ?

I've already tried it without them but I'll test it again to be sure.

Steam holds my DirectX up to date I hope The last update was made while installing the Mafia II Demo which is a couple of days old.
Double check the DirectX just in case.

The overlays as the cause is the most plausible explanation here.
My System SpecsSystem Spec
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14 Aug 2010   #14

Windows Server 2008 R2
 
 

Hmmm..... that could be possible, although the likelihood is low (it's taking GDI data from win32k.sys, not DX data from dgxkrnl.sys). Definitely worth looking into though, just in case the fix is easy. The fact that it seems to always happen when switching back to a new 2D buffer would seem to indicate a GDI issue. Perhaps installing the latest DX runtimes from June after doing an sfc /scannow to make sure something isn't wrong with cdd.sys or win32k.sys?
My System SpecsSystem Spec
14 Aug 2010   #15

Windows 7 Ultimate x64
 
 

Alright so far I did a update to the LAN-Driver, to the DirectX runtime and I've disabled the Steam Overlay... Sfc is still running.

Currently I could play now for about 2hrs without any problems - but sometimes it worked for a couple of days without any problems. So I need to test it the whole weekend to see if it's working fine now ( hopefully )
My System SpecsSystem Spec
14 Aug 2010   #16

Windows 7 Ultimate x64
 
 

I looked really good for the last 6hrs... but then I decided to play a bit Age of Conan and the computer instantly went off... no BSOD at all.
My System SpecsSystem Spec
15 Aug 2010   #17

Windows 7 Professional x64
 
 

I suggest a system files check.
Quote   Quote: Originally Posted by JK
Open an elevated command prompt and enter sfc /scannow.
Perhaps try a repair install as well.
My System SpecsSystem Spec
15 Aug 2010   #18

Windows 7 Ultimate x64
 
 

Hm, I hope it was a problem related to the Game... the BSODs are atm almost gone. I never had any BSOD again, hope it'll hold now for a long while

I'm not sure if a repair-installation can help - I've reinstalled the OS for about 5 times now... o.o

Let's see what happen or will not happen
My System SpecsSystem Spec
16 Aug 2010   #19

Windows 7 Ultimate x64
 
 

Looks pretty good so far =)

I'll tell you if I get another BSODs ^^

Thank you guys =)
My System SpecsSystem Spec
17 Aug 2010   #20

Windows 7 Ultimate x64
 
 

The BSODs seems to be fixed - but if I try to run a game for the first time my computer went instantly off when it's trying to load.

I've noticed if this happen my new SSD ( 5 days old ) disappears in BIOS and also in Windows. If I restart my computer again then it's again available.
The funny part is: Nothing runs on the SSD that is required while running the game...

Any ideas ?
It looks like my HDD-Controller is broken, isn't it =/ ?
My System SpecsSystem Spec
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 Win7 x64 - SYSTEM_SERVICE_EXCEPTION win32k.dll / cdd.dll




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