I am having issues fixing this BSOD. I can usually fix it with System File Checker or a Repair Install but in this case I can't. My computer crashes after an extended period or if its under heavy load.
The BSOD is: irql_not_less_or_equal
System:
Intel Q9550
ATI 5770
Windows 7 x64 - Clean Install Followed by Repair Install
I would greatly appreciate some help with this error.
You have multiple causes for these crashes. Old drivers, Norton, video driver, etc.
I would
1-remove Norton products
2-update the old drivers paying special attention to the removal and re-installation of your vid driver.
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper
When it is removed then download and install the fresh copy.
3-These all appear to be hardware related, so test your memory
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
4-Just to make sure run a system file check
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
Let us know the results from the report at the end.
Ken
Analysis --This one Symantec-memory
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080310-26660-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`03005000 PsLoadedModuleList = 0xfffff800`03242e50 Debug session time: Tue Aug 3 16:47:14.805 2010 (GMT-4) System Uptime: 0 days 0:53:03.914 Loading Kernel Symbols . Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. .............................................................. ................................................................ ......................................................... Loading User Symbols Loading unloaded module list ....... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C5, {fffff8800dce8890, 2, 0, fffff800031a90cd} Unable to load image \SystemRoot\system32\drivers\NISx64\1107000.00C\SYMEFA64.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for SYMEFA64.SYS *** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+241 ) Followup: Pool_corruption --------- 6: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_CORRUPTED_EXPOOL (c5) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is caused by drivers that have corrupted the system pool. Run the driver verifier against any new (or suspect) drivers, and if that doesn't turn up the culprit, then use gflags to enable special pool. Arguments: Arg1: fffff8800dce8890, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, value 0 = read operation, 1 = write operation Arg4: fffff800031a90cd, address which referenced memory Debugging Details: ------------------ BUGCHECK_STR: 0xC5_2 CURRENT_IRQL: 2 FAULTING_IP: nt!ExDeferredFreePool+241 fffff800`031a90cd 4c3910 cmp qword ptr [rax],r10 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: ccsvchst.exe IRP_ADDRESS: ffffffffffffff89 TRAP_FRAME: fffff8800a402550 -- (.trap 0xfffff8800a402550) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffff8800dce8890 rbx=0000000000000000 rcx=fffffa800dce6890 rdx=fffffa800f62a000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff800031a90cd rsp=fffff8800a4026e0 rbp=000000000000000d r8=fffffa800dce8010 r9=fffffa800f62a880 r10=fffffa800f62a890 r11=0000000000000001 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc nt!ExDeferredFreePool+0x241: fffff800`031a90cd 4c3910 cmp qword ptr [rax],r10 ds:cbf8:fffff880`0dce8890=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80003074b69 to fffff80003075600 STACK_TEXT: fffff880`0a402408 fffff800`03074b69 : 00000000`0000000a fffff880`0dce8890 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`0a402410 fffff800`030737e0 : fffffa80`0dfaa590 00000000`00000000 fffff880`0128b100 00000000`00000001 : nt!KiBugCheckDispatch+0x69 fffff880`0a402550 fffff800`031a90cd : fffff8a0`08b36760 fffff8a0`0d34a498 fffffa80`0d0be660 fffff880`0128e120 : nt!KiPageFault+0x260 fffff880`0a4026e0 fffff800`031aa4c1 : fffffa80`0dce6000 fffffa80`0dce6000 00000000`00000000 fffff880`012a9000 : nt!ExDeferredFreePool+0x241 fffff880`0a402770 fffff800`03094c6e : 00000000`a0000003 fffff8a0`0895e820 fffffa80`20206f49 fffff880`0a402ca0 : nt!ExFreePoolWithTag+0x411 fffff880`0a402820 fffff800`03077fdd : 00000000`00000001 fffff880`0128bd60 fffff880`0a402901 fffff880`0a402900 : nt!IopCompleteRequest+0x5ce fffff880`0a4028f0 fffff880`01293e63 : fffffa80`0dce6040 fffffa80`0b74f400 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x75d fffff880`0a4029d0 fffffa80`0dce6040 : fffffa80`0b74f400 00000000`00000000 00000000`00000000 00000000`00000064 : SYMEFA64+0x11e63 fffff880`0a4029d8 fffffa80`0b74f400 : 00000000`00000000 00000000`00000000 00000000`00000064 00000000`00000800 : 0xfffffa80`0dce6040 fffff880`0a4029e0 00000000`00000000 : 00000000`00000000 00000000`00000064 00000000`00000800 fffffa80`0b74f330 : 0xfffffa80`0b74f400 STACK_COMMAND: kb FOLLOWUP_IP: nt!ExDeferredFreePool+241 fffff800`031a90cd 4c3910 cmp qword ptr [rax],r10 SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: nt!ExDeferredFreePool+241 FOLLOWUP_NAME: Pool_corruption IMAGE_NAME: Pool_Corruption DEBUG_FLR_IMAGE_TIMESTAMP: 0 MODULE_NAME: Pool_Corruption FAILURE_BUCKET_ID: X64_0xC5_2_nt!ExDeferredFreePool+241 BUCKET_ID: X64_0xC5_2_nt!ExDeferredFreePool+241 Followup: Pool_corruption ---------
Old drivers
Code:speedfan.sys fffff880`01618000 fffff880`0161f000 0x00007000 0x45168798 9/24/2006 09:26:48 Lachesis.sys fffff880`02b10000 fffffd28`02b17680 0x000004a800007680 0x46c552dc 8/17/2007 03:48:44 Lycosa.sys fffff880`02adb000 fffff300`02adf980 0xfffffa8000004980 0x4790689e 1/18/2008 04:51:42 SYMEVENT64x86.SYS fffff880`01a73000 fffff880`01aa9000 0x00036000 0x483dfa47 5/28/2008 20:35:19 e1y60x64.sys fffff880`04c95000 fffff880`04cde000 0x00049000 0x48a9ed61 8/18/2008 17:45:05 teefer2.sys fffff880`050b3000 fffff880`050f0000 0x0003d000 0x48f4f1da 10/14/2008 15:24:10 SRTSP64.SYS fffff880`01a00000 fffff87f`01a73000 0xffffffff00073000 0x49811a8b 1/28/2009 22:55:07 SRTSPX64.SYS fffff880`043e7000 fffff880`043fb000 0x00014000 0x49811b26 1/28/2009 22:57:42 wpsdrvnt.sys fffff880`00c4c000 fffff300`00c5e000 0xfffffa8000012000 0x49ef9513 4/22/2009 18:07:15 spldr.sys fffff880`01610000 fffff880`01618000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 spsys.sys fffff880`09800000 0066f8ef`09871000 0x0067006f00071000 0x4a085e7a 5/11/2009 13:20:58 GEARAspiWDM.sys fffff880`04d98000 fffff300`04da5000 0xfffffa800000d000 0x4a1151c0 5/18/2009 08:17:04 amdxata.sys fffff880`01353000 fffff880`0135e000 0x0000b000 0x4a12f2eb 5/19/2009 13:56:59
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