Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows unexpected shutdown

14 Aug 2010   #1
homamkeh

windows 7
 
 
windows unexpected shutdown

Hey guys,

I have an issue with my Asus UL30VT. Equipped with the nvidia geforce g210. I am pretty sure it is either a driver or hardware issue related to the video card.

so whenever i play certain videos (on youtube or local from my hard drive) my computer will restart and i get an unexpected error shutdown notification when i boot into windows (after the restart).

this happens very rarely (out of all the video files i played only 1 does this) but will happen every time when playing the same video.

when playing the same youtube videos and local videos using the integrated intel video (my laptop has switchable graphics). It does not shutdown.

there are no official updates for the nvidia driver, i plan on using a moded driver and report back.

attached are the dump files related to the problem.

thanks,
Homamkeh


My System SpecsSystem Spec
.

15 Aug 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi,
Please read this article for more detail on the stop code related to your BSODs:
http://www.sevenforums.com/crash-loc...eshooting.html
As the article suggest, if all solution doesn't work, you might want to try different graphic card (Perhaps borrow from friend or borrow at store that let you return later)

First thing to try is always reinstall the driver. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.086\081410-18985-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`0348ee50
Debug session time: Sat Aug 14 11:27:58.980 2010 (UTC + 7:00)
System Uptime: 0 days 0:08:03.337
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800410c010, fffff880072134e0, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+134e0 )

Followup: MachineOwner
---------
Regard,

Tuan
My System SpecsSystem Spec
17 Aug 2010   #3
homamkeh

windows 7
 
 

Hello again,

thanks a lot for the quick reply ttran! I really appreciate it!

Before attempting to follow any suggestions in the link you provided, I installed the modded driver I noted above. the problem seems to have disappeared and i am unable to recreate it. so thank god I do not have to do all that work!

link to the driver: CLICK ME

hope this helps someone on the same boat!

Peace
My System SpecsSystem Spec
.


Reply

 windows unexpected shutdown




Thread Tools





Similar help and support threads
Thread Forum
Windows has unexpected shutdown
Im getting below error after the restart.and attached log based on followed by below url. http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html Help me. :(:(:( Thanks in advance.
BSOD Help and Support
Windows unexpected shutdown
Please need advise my computer windows7 starter during display sleep then while awake dispply not directly open windows but safe mode start windows normally etc so i must click the start windows normally, why this display appeare not directly to open the windows? after Windows start...
General Discussion
Help Please -Windows unexpected shutdown
This has happened twice in a period of 3 weeks or so. Recently last night. I'm not sure what is causing this problem. So I hope someone here can help me out a little bit. I've added the DMP file for help. Please help. Thank you.
BSOD Help and Support
Windows 7 Unexpected shutdown
Hello to all. I have tried googling this problem but I have found no clear solution. I have windows 7 64 installed and I am getting an unexpected shutdown message when I leave the pc downloading overnight or prolonged during the day. I seem to only get this problem when I have the pc...
Software
Windows 7 unexpected shutdown
Over the 3 week period i've had windows 7 it has crashed about 6 times. I've attatched the Minidump files and am looking forward to anyone that can help me Thanks in advance, Callum
BSOD Help and Support
Windows Unexpected Shutdown
Hi everyone; mind you that this is my first post and I'm pretty well computer-oriented but unfamiliar with Windows 7 (its a pretty different from XP). I keep getting unexpected shutdowns from my system when I leave it idle and its happening faster and faster. It started with when I leave it at...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App