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#1
Random shutdown/freezing
Hi all,
I'm trying to troubleshoot my mom's computer so bare with me as I haven't really experienced the problems all that much myself. She claims it sometimes freezes and other times it shut down, all with no rhyme or reason. It actually recently turned itself off while I was in the process of downloading the BSOD dump software.
The freezing was occurring even on Vista. I installed Win7 thinking that a clean install might fix some of the issues. Clearly it has not worked.
- Windows 7 Pro x64
- Vista was the original installed OS on the system
- Full retail version
- System is almost exactly one year old.
- Age of OS installation is a month or two old I think.
Thanks in advance!