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Windows 7: BSOD after sleep?

18 May 2009   #1
Diablosblizz

Windows 7 Ultimate
 
 
BSOD after sleep?

I've been having some Win 7 problems lately, with the RC1 32bit. I keep on crashing after I put my computer to sleep, but not always only sometimes. I was reading up on a error here and somebody used a tool called WhoCrashed. So I downloaded it and analyzed my computer. I resulted back as this:

Quote:
On Tue 5/19/2009 1:44:42 AM your computer crashed
This was likely caused by the following module: usbport.sys
Bugcheck code: 0xC5 (0x4, 0x2, 0x0, 0x82B757FF)
Error: DRIVER_CORRUPTED_EXPOOL
file path: U:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.


I'm not sure what this is, but I think it is a driver problem. Oddly enough, the time stated is not the time I crashed, it was maybe 30 minutes ago max (9:30 PM). So, what can I do to fix this error, if possible?

Thanks!



My System SpecsSystem Spec
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19 May 2009   #2
Hammerhead786

 
 

Hi Diablosblizz, looks like your usb drivers (usbport.sys) are causing the issue. Btw well done for getting the WhoCrashed result. I'd check for updated drivers if you are using Win 7's native drivers or if you are using manufacturers drivers uninstall those.
My System SpecsSystem Spec
19 May 2009   #3
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

What chip-set is on that motherboard?

Might need to update your chip-set drivers.

My System SpecsSystem Spec
.


19 May 2009   #4
usasma
Microsoft MVP

 
 

Check the time in your BIOS and in the System Tray. They should be the same, but a problem with a CMOS battery could cause the times to be wrong.

Try disconnecting all USB devices, then restart the computer, then test to see if it still does it when you put it to sleep (I've been having issues with the Power Options on my system with an Asus mobo and Intel chipset).
My System SpecsSystem Spec
19 May 2009   #5
7Heaven

Windows 7 7260 X86
 
 

Could try this, may help with sleep related issues.;

Hidden Windows 7 Tool Troubleshoots Sleep Mode Problems - Windows 7 Center Forums
My System SpecsSystem Spec
19 May 2009   #6
Diablosblizz

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Anthony View Post
What chip-set is on that motherboard?

Might need to update your chip-set drivers.


I believe, according to CPU-Z under the mainboard tab it says "ATI RS690/RS690M" for the chipset.

I will try everything everybody suggested, but this happens on random occasions.
My System SpecsSystem Spec
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 BSOD after sleep?




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