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| 16 Aug 2010 | #1 |
| | bluescreen after sleeping i bought my new laptop HP dv4 some days ago and i discovered that everytime the computer sleeps, the blue screen appears and i lost all my works . below is the minidump file of my computer. can anyone help me??? |
My System Specs | |
| 16 Aug 2010 | #2 |
| | Im having a look now... this may take a few minutes, so be patient...  |
| My System Specs |
| 16 Aug 2010 | #3 |
| | All of your .dmp files point to pci.sys as the cause of your crashes, however, this is a core windows file, and is unlikely to cause your system to crash.. Do the following... Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:DuplexSecure - Downloads Code:
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8004ab0a20, fffff80000ba2748, fffffa8008232a20}
Probably caused by : pci.sys
Followup: MachineOwner
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*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8004a4d060, fffff80000ba2748, fffffa800483ee10}
Probably caused by : pci.sys
Followup: MachineOwner
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*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8004a56060, fffff80000ba2748, fffffa8003f93e10}
Probably caused by : pci.sys
Followup: MachineOwner
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........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8004ab1a20, fffff80004b02748, fffffa8007624590}
Probably caused by : pci.sys
Followup: MachineOwner
--------- The following drivers are out of date and should be updated.. Code: fffff880`01200000 fffff880`0127b000 adp94xx adp94xx.sys Fri Dec 05 18:54:42 2008 (4939BF42) ... Adaptec Windows SAS/SATA Storport Driver ..Adaptec - Technical Support fffff880`017b9000 fffff880`017ca000 iirsp iirsp.sys Tue Dec 13 16:47:54 2005 (439F418A) ... Intel Raid StorPort Driver ... http://downloadcenter.intel.com/Default.aspx fffff880`017ca000 fffff880`017e9000 lsi_fc lsi_fc.sys Tue Dec 09 17:46:09 2008 (493EF531) ... LSI Logic Fusion-MPT FC Driver (StorPort) ... Support and Downloads fffff880`01919000 fffff880`01929000 nfrd960 nfrd960.sys Tue Jun 06 17:11:48 2006 (4485EF94) ... IBM ServeRAID Controller Drive ... IBM Support & downloads - United States fffff880`01bc6000 fffff880`01bd4000 SiSRaid2 SiSRaid2.sys Wed Sep 24 14:28:20 2008 (48DA86C4) ... SiS RAID Stor Miniport Driver ... http://www.sis.com/download/ fffff880`01bd4000 fffff880`01bec000 sisraid4 sisraid4.sys Wed Oct 01 17:56:04 2008 (48E3F1F4) ... SiS AHCI Stor-Miniport Driver ... http://www.sis.com/download/ |
| My System Specs |
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| 17 Aug 2010 | #4 |
| | Hi tews, thx u so much. i did all steps you told but the blue screen still appears. this is the new minidump, pls help me  |
| My System Specs |
| 17 Aug 2010 | #5 |
| | Looks like your Realtek Networking drivers are the cause. Please install an updated version. Try these links. Only one of them should work: Realtek Realtek Realtek Realtek ...Summary of the Dumps: Code:
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 02:38:55.615 2010 (UTC - 4:00)
System Uptime: 0 days 0:10:54.160
BugCheck 9F, {3, fffffa80049c4060, fffff800049a8748, fffffa8007dde010}
Probably caused by : pci.sys
BUGCHECK_STR: 0x9F
PROCESS_NAME: svchost.exe
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| My System Specs |
| 17 Aug 2010 | #6 |
| | yeah, thx jonathan. i updated my Realtek Networking drivers and wow, my computer knows how to sleep now  thx u 4 ur help |
| My System Specs |
| 17 Aug 2010 | #7 |
| | Great, thanks for the report! Just out of curiosity, how did the driver update go? Did the links all work? |
| My System Specs |
| 26 Aug 2010 | #8 |
| | oh, all the links work well, download and setup normally. but i have another question, if i cant use deamon tool, can u recommend me another program to make a virtual driver? |
| My System Specs |
| 26 Aug 2010 | #9 |
| | No, don't use Daemon Tools. It's liable to crash your system again. Here is the alternative I recommend: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview |
| My System Specs |
| 26 Aug 2010 | #10 |
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| My System Specs |
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bluescreen after sleeping problems?
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