New
#1
BSOD
I've been having BSOD latley.
System is about 4-5 months old.
All files and dumps in attachment.
Got my system specs in "My System Specs" list.
Thank you. Hope you guys can solve this.
I've been having BSOD latley.
System is about 4-5 months old.
All files and dumps in attachment.
Got my system specs in "My System Specs" list.
Thank you. Hope you guys can solve this.
Slayman hi and welcome
these crashes were caused by your Diamond Razor driver (DB3G.sys) You should download and install a fresh copy.
You should also run a system file check
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
You can read more about it here
SFC /SCANNOW Command - System File Checker
Let us know the results from the report at the end.
Jan
This driver from 2005 seriously needs updating.Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\BSOD-Slayman\Windows_NT6_BSOD_jcgriff2\041510-22479-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available WARNING: Whitespace at end of path element Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`02a1b000 PsLoadedModuleList = 0xfffff800`02c58e50 Debug session time: Thu Apr 15 13:09:53.795 2010 (GMT-4) System Uptime: 0 days 0:00:37.903 Loading Kernel Symbols ............................................................... ................................................................ .................... Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff88007553929, fffff880086c82a0, 0} Unable to load image \SystemRoot\system32\drivers\DB3G.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for DB3G.sys *** ERROR: Module load completed but symbols could not be loaded for DB3G.sys Probably caused by : DB3G.sys ( DB3G+2929 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff88007553929, Address of the exception record for the exception that caused the bugcheck Arg3: fffff880086c82a0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: DB3G+2929 fffff880`07553929 488b4040 mov rax,qword ptr [rax+40h] CONTEXT: fffff880086c82a0 -- (.cxr 0xfffff880086c82a0) rax=0000000000000000 rbx=fffffa8006a15440 rcx=0000000000000000 rdx=fffffa8006a163f0 rsi=fffffa8006a15440 rdi=fffffa8006617470 rip=fffff88007553929 rsp=fffff880086c8c70 rbp=fffff880086c9060 r8=0000000000000801 r9=0000000000000246 r10=fffff80002c1a888 r11=0000000000000000 r12=0000000000000000 r13=0000000000000001 r14=0000000000000001 r15=fffffa8006a19350 iopl=0 nv up ei ng nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282 DB3G+0x2929: fffff880`07553929 488b4040 mov rax,qword ptr [rax+40h] ds:002b:00000000`00000040=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: razerhid.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffffa8005e0b000 to fffff88007553929 STACK_TEXT: fffff880`086c8c70 fffffa80`05e0b000 : 00000000`00000801 00000000`00000000 fffffa80`206d6457 fffff800`02c1aa50 : DB3G+0x2929 fffff880`086c8c78 00000000`00000801 : 00000000`00000000 fffffa80`206d6457 fffff800`02c1aa50 fffff800`02c05e80 : 0xfffffa80`05e0b000 fffff880`086c8c80 00000000`00000000 : fffffa80`206d6457 fffff800`02c1aa50 fffff800`02c05e80 00000000`00000000 : 0x801 FOLLOWUP_IP: DB3G+2929 fffff880`07553929 488b4040 mov rax,qword ptr [rax+40h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: DB3G+2929 FOLLOWUP_NAME: MachineOwner MODULE_NAME: DB3G IMAGE_NAME: DB3G.sys DEBUG_FLR_IMAGE_TIMESTAMP: 436ef527 STACK_COMMAND: .cxr 0xfffff880086c82a0 ; kb FAILURE_BUCKET_ID: X64_0x3B_DB3G+2929 BUCKET_ID: X64_0x3B_DB3G+2929 Followup: MachineOwner ---------
Code:DB3G.sys DB3G.sys+2929 fffff880`07551000 fffff880`07556280 0x00005280 0x436ef527 11/7/2005 02:33:11
Thank you for your help. I removed the driver and reinstalled it.
The scan found corrupt files and fixed them.
But I dont think that those files really where curropted.
Because after the restart, I noticed that my custom themes where reverted to classic windows and my custom start orb was removed. Which means that the files the scan found where the modded theme files(uxtheme.dll) and explorer.exe files.