Recent frequent BSOD

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  1. Posts : 7
    Windows 7 Home Premium 32bit
       #1

    Recent frequent BSOD


    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? x86
    - the original installed OS on the system? No - Vista 32-bit was originally installed.
    - an OEM or full retail version? Full retail
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? 2 years 1 month
    - What is the age of OS installation (have you re-installed the OS?) Windows 7 was installed early this year.

    I've attempted to check out the dump file using WinDbg and the only thing I've been able to find in it is "tdx.sys". I don't know where to find information beyond that because the tutorials I've viewed haven't made it clear. I figured someone who has a better idea of what they're doing can figure out for me what the problem is exactly.

    I should also note that the problems have only been recent (within the past few weeks, starting on 8/11/10). Prior to that, the BSOD was a very, very rare thing.
    Last edited by tHeMarriedGuy; 30 Aug 2010 at 07:45. Reason: additional info
      My Computer


  2. Posts : 1,158
    Win7 HP (x64)/Win7 Ultimate (x64)
       #2

    Hi

    Welcome to Seven Forums :)
    Have a look at this SF Thread - tdx.sys causing BSOD - Fixed!

    Hope things work out

    Regards
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Lomai said:
    Hi

    Welcome to Seven Forums :)
    Have a look at this SF Thread - tdx.sys causing BSOD - Fixed!

    Hope things work out

    Regards
    Yeah, I checked that one out but couldn't figure out how to determine what was specifically causing it. I don't even know what type of wireless card I have--but I don't think it's made by Broadcom and without being able to see with certainty that the problem is with it, I don't want to download stuff from there.
      My Computer


  4. Posts : 1,158
    Win7 HP (x64)/Win7 Ultimate (x64)
       #4

    Could you post your system specifications? Name and make of your PC?
    you could post a snip of your device manager by right-clicking my computer>Select Properties>Select Device Manager in the Left Pane>Expand the Network adapters so it lists the hardware interfaces
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    Dell Inspiron 1525

    Network adapters:
    -Intel (R) Wireless WiFi Link 4965AGN
    -Marvell Yukon 88E8040 PCI-E Fast Ethernet
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Why work alone,
    Post the dump here and the fourm will help you.
    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    I thought I had posted it, but it looks like I had to save it as a .zip file rather than .zipx.
      My Computer


  8. Posts : 1,158
    Win7 HP (x64)/Win7 Ultimate (x64)
       #8

    Well you in good hands now with Richard on board. :)
    If you need the drivers for your network card, go to this link and be sure to enter the correct details in on that page - where it asks for the platform and Marvell part number. Don't spend too much time on the photo of the lady on the page otherwise we may need a new nick for you tomorrow
    Read through carefully and follow the prompts to download the driver (it's about 2MB in size)

    Hope things work out..I have to turn in

    Take care and regards
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    Wow a lot of dumps.

    I looked at a small percentage and they all showed these drivers as the problem. Install up to date drivers and you should be ok. If problem persisist, submit new dump report.

    Bckd.sys file description
    Productname: ClientLibs
    Description: bckd.sys
    Company: Blue Coat Systems, Inc.

    and

    tdx.sys which requires special action.
    This is the NetIO Legacy Transport Driver Interface (TDI) Support driver
    http://www.computerhope.com/cgi-bin/...s.pl?p=tdx.sys


    If you need additional information. This is how you would obtain it.
    How to Find Drivers
    search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    To remove any left over driver remnants, especially from graphics cards, use driver sweeper http://www.guru3d.com/category/driversweeper/

    Try doing an SFC to see if that helps correct the problem
    SFC /SCANNOW Command - System File Checker

    It is also suggested that you uninstall any recently installed software as this is most likely the cause of the problem

    TDX problems are often caused by the anti virus used, Please uninstall your current AV and try Microsoft Security Essentials at least for test purposes.


    Thanks Lomai, you did an excellent job, rep given.
    Last edited by richc46; 30 Aug 2010 at 09:36.
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
       #10

    I have done further research and updated your report. Please be sure to check my post above, even if you have done so previously.
      My Computer


 
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