BSOD help!!


  1. Posts : 4
    Windows 7 (x64 and x86) in dual boot
       #1

    BSOD help!!


    I am having an issue with my current set up.

    Excuse me if I have been a bit of a n00b.

    I recently upgraded my hardware from an old Gigabyte LGA775 mobo with DDR2 to a new config with a MSI P45-C51 with 4GB of geIL DDR3-1066 RAM.

    I simply changed out the motherboard, transferred the CPU and installed the new RAM, connected all the cables etc..

    I started up the PC with no issues, saw the MSI boot screen, then was prompted to which OS I want to boot into (I have a dualboot x64 and x86 config), I booted into 32 bit as this is my primary OS.

    It reverted back to VGA driver and as soon as I logged in, I saw all my drivers were re-installing. No problem.

    Shortly thereafter I had my first BSOD, I restarted and checked the BIOS settings, and they seem OK. I went into my x64 now, I logged in and it also started installing drivers.

    I tried playing a game after all drivers were installed (and after restarting) and within 5 minutes, the game crashed. I tried another game (COD MW2) and it also crashed after 5 minutes.

    I am now also constantly getting BSODs at random... I tried using the /scannow thing and it did find errors and fix it. So far, I have been on the PC for about 45 minutes no issues, so I will keep you updated.

    Also, my LED lights on my CM690 which indicate power and HDD activity are not working, they were working perfectly with my old board, and for about 30 minutes on this new one.. I am wondering if there was a surge of power that blew the LEDs?

    Help
    Last edited by clayman1; 18 Aug 2010 at 15:21. Reason: Added crash logs - This is my thread btw
      My Computer


  2. Dom
    Posts : 2,295
    Windows Seven Ultimate
       #2

    First of all, you will need to read this post for posting BSOD crashes.Also, this was needed to be started in the 'Crashes and debugging' section, but that will be taken care of.
      My Computer


  3. Posts : 4
    Windows 7 (x64 and x86) in dual boot
    Thread Starter
       #3

    Dom said:
    First of all, you will need to read this post for posting BSOD crashes.Also, this was needed to be started in the 'Crashes and debugging' section, but that will be taken care of.
    Are you admin? Will you move it for me? I am new to forums..
      My Computer


  4. Dom
    Posts : 2,295
    Windows Seven Ultimate
       #4

    No, I am not an admin, I am just a normal member :)
    I will just tell one of the moderators/admins to move it :)
    And don't worry, I was new to these forums a long way back, and also didn't have much understanding of the ranks etc. :)
      My Computer


  5. Posts : 4
    Windows 7 (x64 and x86) in dual boot
    Thread Starter
       #5

    Dom said:
    No, I am not an admin, I am just a normal member :)
    I will just tell one of the moderators/admins to move it :)
    And don't worry, I was new to these forums a long way back, and also didn't have much understanding of the ranks etc. :)
    Thanks a million, Dom!

    Any idea what the problem might be though? :)
      My Computer


  6. Dom
    Posts : 2,295
    Windows Seven Ultimate
       #6

    Just follow my instructions in my first post, and you'll be on your way :)
      My Computer


  7. Posts : 11,840
    64-bit Windows 8.1 Pro
       #7

    We need the actual .dmp file for analysis .. If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    Zip up the copy.
    Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


  8. Posts : 4
    Windows 7 (x64 and x86) in dual boot
    Thread Starter
       #8

    Tews said:
    We need the actual .dmp file for analysis .. If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    Zip up the copy.
    Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
    Attached them to the start of my thread!
      My Computer


  9. Posts : 11,840
    64-bit Windows 8.1 Pro
       #9

    The dmp(s) point to ntkrpamp.exe or ntoskrnl.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. Enable driver verifier using the following instructions.

    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

    Upgrade your copy of Acronis True Image...

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 8387abdd, 8ebf4f7c, 0}
    
    Probably caused by : ntkrpamp.exe ( nt!ObfReferenceObjectWithTag+2a )
    
    Followup: MachineOwner
    ---------
    These drivers are out of date and need to be upgraded...
    Code:
    9401c000 94027900   pcouffin pcouffin.sys Tue Dec 05 09:39:53 2006 (457584B9) ... low level access layer for CD devices (A part of many different CD/DVD burning programs) VSO Download DVD Burning Software, convert AVI to DVD, video converter, DVD copy to DVD slideshow photo
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    8ce23000 8ce8d380   timntr   timntr.sys   Wed Aug 29 08:13:12 2007 (46D562D8) ... Acronis True Image Backup Archive Explorer  ... Backup software for data backup and disaster recovery in Windows and Linux - Acronis
      My Computer


 

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