Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 crash

19 Aug 2010   #1
lipi000

win 7 home x64
 
 
Windows 7 crash

Hello,

My windows crash all the time, but i can't find out why. I've attached some minidumps.

Please help me!

Thank you a lot


My System SpecsSystem Spec
.
19 Aug 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by lipi000 View Post
Hello,

My windows crash all the time, but i can't find out why. I've attached some minidumps.

Please help me!

Thank you a lot
These crashes were blamed on netio.sys (a win 7 file). Since that is almost impossible we have to look elsewhere. Ofter with netio.sys crashes they are caused by things like Zone alarm, or norton. If either are installed I suggest removing it and testing to see if the BSOD's stop.

I would also

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Let us know the results from the report at the end.

Ken


And of course if you are overclocking stop, if you are running a raid update its driver.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder\062410-21013-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e4b000 PsLoadedModuleList = 0xfffff800`03088e50
Debug session time: Thu Jun 24 09:28:09.655 2010 (GMT-4)
System Uptime: 1 days 4:08:53.247
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880019bb58d, fffff880046f01a0, 0}

Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880019bb58d, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880046f01a0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
NETIO!CalloutStreamDataInit+1d
fffff880`019bb58d 488b5808        mov     rbx,qword ptr [rax+8]

CONTEXT:  fffff880046f01a0 -- (.cxr 0xfffff880046f01a0)
rax=0000000000000000 rbx=fffff880046f0d90 rcx=fffffa80073cd930
rdx=fffffa800a105d00 rsi=fffff880046f0bf0 rdi=00000000000005a0
rip=fffff880019bb58d rsp=fffff880046f0b70 rbp=fffffa800a105cd0
 r8=fffff880046f0bf0  r9=0000000000000000 r10=0000000000000000
r11=fffffffffffffa60 r12=fffffa800a105cd0 r13=fffff880046f0d00
r14=fffffa800a105cd0 r15=fffffa800a105cd0
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
NETIO!CalloutStreamDataInit+0x1d:
fffff880`019bb58d 488b5808        mov     rbx,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  vsmon.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880019c4c94 to fffff880019bb58d

STACK_TEXT:  
fffff880`046f0b70 fffff880`019c4c94 : fffff880`046f0d90 fffff880`046f0d90 fffff880`046f0f90 fffff880`019c332d : NETIO!CalloutStreamDataInit+0x1d
fffff880`046f0bb0 fffff880`019d0a38 : 00000000`00000000 fffff880`046f0f90 fffff880`046f0d40 fffff880`046f0dc8 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x54
fffff880`046f0c50 fffff880`019d1a31 : fffffa80`0a105cd0 fffff880`046f0f90 fffff880`046f0d90 fffff880`046f13e0 : NETIO!StreamCalloutProcessData+0x48
fffff880`046f0ca0 fffff880`019d2a68 : fffff880`046f0d90 fffff880`046f13e0 fffff880`046f0f01 fffffa80`0a105cd0 : NETIO!StreamCalloutProcessingLoop+0xa1
fffff880`046f0d30 fffff880`019b34fa : fffff880`046f0f90 fffff880`063f4f98 fffffa80`00000000 fffffa80`0a400014 : NETIO!StreamProcessCallout+0x1e8
fffff880`046f0e20 fffff880`0199c619 : fffff880`046f0014 fffffa80`05be7ec0 fffffa80`0b174318 fffff880`046f13e0 : NETIO! ?? ::FNODOBFM::`string'+0x71e2
fffff880`046f0f40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!ArbitrateAndEnforce+0x2a9


FOLLOWUP_IP: 
NETIO!CalloutStreamDataInit+1d
fffff880`019bb58d 488b5808        mov     rbx,qword ptr [rax+8]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  NETIO!CalloutStreamDataInit+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc18a

STACK_COMMAND:  .cxr 0xfffff880046f01a0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_NETIO!CalloutStreamDataInit+1d

BUCKET_ID:  X64_0x3B_NETIO!CalloutStreamDataInit+1d

Followup: MachineOwner
---------
Old drivers needing updating
Code:
adfs.SYS        fffff880`063c6000    fffff880`063de000    0x00018000    0x48640195    6/26/2008 16:52:37                        
NTIDrvr.sys        fffff880`05df5000    fffff880`05dfd000    0x00008000    0x49c9a073    3/24/2009 23:09:39                        
DKbFltr.sys        fffff880`05d74000    fffff880`05d80000    0x0000c000    0x49caf35e    3/25/2009 23:15:42                        
UBHelper.sys        fffff880`05ded000    fffff880`05df5000    0x00008000    0x49f57153    4/27/2009 04:48:19                        
spldr.sys        fffff880`01877000    fffff880`0187f000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`013c4000    fffff880`013cf000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
iaStor.sys        fffff880`01275000    fffff880`01391000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40                        
dump_iaStor.sys        fffff880`03e25000    fffff880`03f41000    0x0011c000    0x4a287aa4    6/4/2009 21:53:40                        
RtHDMIVX.sys        fffff880`059b7000    fffff880`059e7880    0x00030880    0x4a41fe9a    6/24/2009 06:23:22
My System SpecsSystem Spec
20 Aug 2010   #3
lipi000

win 7 home x64
 
 

Thank you,

I've just run the system file check with no reports and uninstalled zonealarm.

Can you help me, how should i update these drivers?
My System SpecsSystem Spec
.

20 Aug 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

The crashes should stop now, but if they don't, follow these directions: http://www.sevenforums.com/crashes-d...tructions.html

As for the drivers, I don't see any in that list that are in need of an update. Most of them are OS drivers, and adfs.sys is not known to cause BSODs.
My System SpecsSystem Spec
20 Aug 2010   #5
Tews

64-bit Windows 8.1 Pro
 
 

Here ya go..

Code:
adfs.SYS               6/26/2008 16:52:37           Adobe File System Driver	Adobe           
NTIDrvr.sys          3/24/2009 23:09:39           NTI CD-ROM Filter Driver     NTI - DVD Burning, CD Burning, Blu-ray Burning Software, Backup Recovery Software for OEM - Official Site        
DKbFltr.sys           3/25/2009 23:15:42          Dritek Keyboard Filter driver	Technical Support	       
UBHelper.sys        4/27/2009 04:48:19           NTI CD & DVD-Maker           NTI - DVD Burning, CD Burning, Blu-ray Burning Software, Backup Recovery Software for OEM - Official Site             
amdxata.sys          5/19/2009 13:56:59          Storage Filter Driver	 Graphics Drivers & Software                
iaStor.sys              6/4/2009 21:53:40            Intel Storage drivers	http://downloadcenter.intel.com/Default.aspx                                  
RtHDMIVX.sys       6/24/2009 06:23:22         Realtek_HD_Audio_Driver      Realtek
My System SpecsSystem Spec
20 Aug 2010   #6
lipi000

win 7 home x64
 
 

thanks
My System SpecsSystem Spec
Reply

 Windows 7 crash




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Black screen crash; DSL modem crash
Hello, This morning (11.26.14, 8:50ish) I had nothing running more than usual (chrome, onenote, word) on my desktop. I was in my other room turning on my laptop but it would not find my wireless network. I went to my desktop and found that the monitor turned itself off (that's normal) but moving...
BSOD Help and Support
Startup very slow,crash at welcome and crash randomlythen OS not found
A few weeks back PC crashed out of no where and BSOD appeared.. didnt take much notice until it says OS not found when restarting.. but after a few tries it went back to normal for a few days then these few days it started to startup very slowly and may sometimes crash after typing in the password...
BSOD Help and Support
Recent PC Build. CRASH...CRASH...CRASH
Okay guys, I'd love some help with some issues I am having. About two months ago I decided to start putting together parts to build my own rig(first time builder here) After scrounging around for a bit and getting the deals I liked I decided to put it all together and make my PC. Since then, Ive...
BSOD Help and Support
Crash on new PC Full Crash log zipped and included. Driver related?
So my new Cyberpower PC is crashing. I think it is a driver issue but this level of detail is beyond by "expertise" basic log below. Full diagnostic attached. Please let me know if additional information is needed. Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support
Windows Audio/Windows End Point Services crash
I have a very strange problem; hope someone has the answer to this one. On my new Windows 7 CPU a little red x appears next the the speaker icon every time I closed down certain programs. The programs I use that cause this to happen are Publisher 2003, FrontPage 2003 (yes, I still use that for...
Sound & Audio
Laptop crash no response memory dump crash
My laptop, Packard Bell Easynote TM81, has been crashing and restarting by itself, and when it does, the ENTIRE system will not respond. So I try to format the entire thing, and after a few days, when I have gotten used to it, it comes up with a screen for 1 second, and all I could read was "system...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App