Location not available: Desktop

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  1. Posts : 22
    Windows 7 Home Premium
       #1

    Location not available: Desktop


    I restarted my computer today, and when it turned back on it came with an error message saying

    C:\windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Check to to make sure the disk is properly inserted.

    All of my desktop and taskbar icons were gone, and my desktop seemed to revert back to Window 98. When I restarted my computer again half of my icons were back, but the desktop still looked like it was from 1998. When I went into the control panel to change the theme, it changed back to my windows 7 theme, but every time I restart the computer it reverts back to windows 98. Has anyone else had this problem/ is there a known fix for it?
      My Computer


  2. Posts : 474
    Windows 7 Enterprise x64 SP1
       #2

    Perform a repair install. Repair Install

    Heard of this happening on Vista and the only way I've seen it resolved is through a repair install...
      My Computer


  3. Posts : 22
    Windows 7 Home Premium
    Thread Starter
       #3

    Thanks for the response. If I do this will I lose my documents and stuff?
      My Computer


  4. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #4

    Not with a repair install. All your documents, drivers, and programs should be perfectly fine. Worst case scenario, you may have to reinstall a couple of them.
      My Computer


  5. Posts : 22
    Windows 7 Home Premium
    Thread Starter
       #5

    It says I need a windows 7 installation CD. I don't think my computer came with oneI
      My Computer


  6. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #6

    I've been looking around and found a couple things you can try.

    Try this. Go to C:\Users\(You) and right click on the Desktop folder and
    choose Properties. On the Location tab, click on Restore Default. Then go
    to C:\Users\Public and do the same for the (hidden) Public Desktop folder.
    Another option seems to be creating a new account.
    Built-in Administrator Account - Enable or Disable
    https://www.sevenforums.com/tutorials...-accounts.html
      My Computer


  7. Posts : 22
    Windows 7 Home Premium
    Thread Starter
       #7

    I tried to go to the desktop folders and select "restore default", and that didn't work. What is happening now is when I restart my computer it reverts back to windows classic and I get a message saying "User Profile Service failed to start". When I log off and log back onto my account twice, windows reverts back to normal. I am no longer getting the message that the desktop location is not available.

    When I check the event viewer I get these error and warnings...

    Log Name: Application
    Source: Microsoft-Windows-User Profiles Service
    Date: 8/20/2010 2:45:24 PM
    Event ID: 1542
    Task Category: None
    Level: Error
    Keywords:
    User: SYSTEM
    Computer: Tom-VAIO
    Description:
    Windows cannot load classes registry file.
    DETAIL - The process cannot access the file because it is being used by another process.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
    <EventID>1542</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-20T18:45:24.777364300Z" />
    <EventRecordID>19498</EventRecordID>
    <Correlation />
    <Execution ProcessID="988" ThreadID="736" />
    <Channel>Application</Channel>
    <Computer>Tom-VAIO</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="Error">The process cannot access the file because it is being used by another process.
    </Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Microsoft-Windows-User Profiles Service
    Date: 8/20/2010 2:45:24 PM
    Event ID: 1508
    Task Category: None
    Level: Error
    Keywords:
    User: SYSTEM
    Computer: Tom-VAIO
    Description:
    Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

    DETAIL - The process cannot access the file because it is being used by another process.
    for C:\Users\Tom\AppData\Local\Microsoft\Windows\\UsrClass.dat
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
    <EventID>1508</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-20T18:45:24.777364300Z" />
    <EventRecordID>19497</EventRecordID>
    <Correlation />
    <Execution ProcessID="988" ThreadID="736" />
    <Channel>Application</Channel>
    <Computer>Tom-VAIO</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData Name="EVENT_REGLOADKEYFAILED">
    <Data Name="Error">The process cannot access the file because it is being used by another process.
    </Data>
    <Data Name="File">C:\Users\Tom\AppData\Local\Microsoft\Windows\\UsrClass.dat</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Microsoft-Windows-Winlogon
    Date: 8/20/2010 2:45:17 PM
    Event ID: 6003
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: Tom-VAIO
    Description:
    The winlogon notification subscriber <Profiles> was unavailable to handle a critical notification event.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Wlclntfy" />
    <EventID Qualifiers="32768">6003</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-20T18:45:17.000000000Z" />
    <EventRecordID>19493</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Tom-VAIO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Profiles</Data>
    <Binary>D9060000</Binary>
    </EventData>
    </Event>

    Log Name: Application
    Source: Microsoft-Windows-Winlogon
    Date: 8/20/2010 2:44:54 PM
    Event ID: 6000
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: Tom-VAIO
    Description:
    The winlogon notification subscriber <Profiles> was unavailable to handle a notification event.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Wlclntfy" />
    <EventID Qualifiers="32768">6000</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-20T18:44:54.000000000Z" />
    <EventRecordID>19491</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Tom-VAIO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Profiles</Data>
    <Binary>D9060000</Binary>
    </EventData>
    </Event>

    Log Name: Application
    Source: Microsoft-Windows-CAPI2
    Date: 8/20/2010 2:41:20 PM
    Event ID: 4107
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Tom-VAIO
    Description:
    Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
    .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
    <EventID Qualifiers="0">4107</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-20T18:41:20.639661300Z" />
    <EventRecordID>19468</EventRecordID>
    <Correlation />
    <Execution ProcessID="996" ThreadID="2196" />
    <Channel>Application</Channel>
    <Computer>Tom-VAIO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
    <Data>A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
    </Data>
    </EventData>
    </Event>
      My Computer


  8. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #8

    Did you try using the built in admin account and/or creating a new account?
      My Computer


  9. Posts : 22
    Windows 7 Home Premium
    Thread Starter
       #9

    What do I do after creating a new account?
      My Computer


  10. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #10

    See if you have the same problem on the new account.
      My Computer


 
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