Windows 7: BSOD's after computer was accidentally shut off

SwizzzzZ · 20 Aug 2010

Hey all, hope I can get some help here.

I accidentally bumped my light switch in my apartment, (it controls all the electricity on that wall) and it shut off my computer. After turning it back on I've been getting constant BSOD's and I have no idea how to fix it. I've gotten about 7 of them in the past 2 hours.

I dont know where to start or what to supply you guys with to help me so any advice/suggestions is appreciated.

Thanks!

SwizzzzZ · 20 Aug 2010

Here's some information I collected before it BSOD again.

Attached is System Health Report and Windows7_BSOD_jcgriff2

Thanks

Jonathan_King · 20 Aug 2010

Well I see some possible software causes, but after reading the description of the problem, I have to suspect hard drive.

Do a disk check. Open an elevated command prompt and enter chkdsk /r.

If that doesn't work, we'll have to try some other things.

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 02:02:03.326 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:41.012
BugCheck A, {ba28c0, 2, 0, fffff80002d89316}
Probably caused by : tunnel.sys ( tunnel! ?? ::FNODOBFM::`string'+40 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  RAVCpl64.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 02:00:43.854 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:17.415
BugCheck 1E, {ffffffffc0000005, fffff800030d7190, 1, 69802}
Probably caused by : ntkrnlmp.exe ( nt!PfpReadSupportCleanup+0 )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

SwizzzzZ · 20 Aug 2010

I did that and I'm still receiving BSOD's

Jonathan_King · 20 Aug 2010

What were the results of the check disk?

Please follow the BSOD Posting Instructions again, and we will go from there.

SwizzzzZ · 20 Aug 2010

Hope I attached the current BSOD and Health report.

I also took out a stick of 2GB ram to see if I have faulty RAM...even though I've been running a stable since for 7months

Jonathan_King · 20 Aug 2010

What were the results of the disk check? If you have not done so already, open an elevated command prompt and enter chkdsk /r.

I ran the 4 latest dumps. 1 blames hardware, and another blames NTFS.sys.

Be sure to run the disk check, and also follow this link: HD Diagnostic

Remove STPD with this tool: DuplexSecure - Downloads

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 16:20:54.482 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:22.167
BugCheck 3B, {c0000005, fffff8000319ab00, fffff88002950e60, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpFindValueByNameFromCache+300 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  services.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 04:56:01.981 2010 (UTC - 4:00)
System Uptime: 0 days 0:08:08.667
BugCheck 24, {c08a2, 0, 0, 0}
Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
BUGCHECK_STR:  0x24
PROCESS_NAME:  iTunes.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 04:12:01.489 2010 (UTC - 4:00)
System Uptime: 0 days 0:23:46.050
BugCheck A, {ffffffffe98328ec, 2, 1, fffff80002f28d30}
Probably caused by : ntkrnlmp.exe ( nt!PpmQueryTime+0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 03:01:02.353 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:57.914
BugCheck 1E, {ffffffffc000001d, fffff80002f2a2eb, 2, 0}
Probably caused by : hardware ( nt!PpmPerfCommitDomainStates+b )
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Jonathan_King · 20 Aug 2010

Someone sent me a link to your thread on another forum: BSOD's after computer was accidentally shut off

May I request you stick to one forum or the other, but not both? If you don't get the solution on that forum, post back here and we'll pick it up again.

Or you can just stay here, but please don't try to juggle (or make us juggle) multiple forums.

Thanks,
~JK

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