Click on desktop problem

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  1. Willowhoop
    Posts : 92
    Windows 7 Professional 64-bit (6.1 Build 7600)
       New #1

    Click on desktop problem


    Hi guys,
    I've not been able to find a solution to this, I did think of doing a repair with my win7 disc, but thought I'd ask first. I tried a system restore too, didn't work.

    Anytime I click on the desktop (right or left or refresh, or paste) I get a dialogue box stating that windows has stopped working, then windows is searching for a solution, then the desktop refreshes. Its getting annoying to say the least.

    Does anyone have any suggestions please?

    Thanks,
    Willow
      My Computer
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  3. osholt
    Posts : 1,241
    Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
       New #2

    A test you may want to try first would be to see if the same happens in another user account.

    Even if it doesn't I would still suggest a repair install.

    I had a similar problem to this (except it was more due to drag and drop between screens) and the repair install fixed it with little trouble.

    Please follow the guide at Repair Install to do a repair install. It just gives you a little more piece of mind.

    Oli
      My Computer
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  4. Willowhoop
    Posts : 92
    Windows 7 Professional 64-bit (6.1 Build 7600)
    Thread Starter
       New #3

    Thanks, I figured a repair would be the answer. I did try another account, and it did the same thing.
    I'm off to the link now.
    Appreciate your help.
      My Computer
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  6. Harvey Meale
    Posts : 133
    Windows 7 Home Premium 32-bit, BackTrack 4, Ubuntu
       New #4

    Hi Willowhoop,

    I think it's definitely a possibility that you've been infected by malware. Have you run any scans recently?

    Thanks,
    Harvey Meale
      My Computer
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  7. Willowhoop
    Posts : 92
    Windows 7 Professional 64-bit (6.1 Build 7600)
    Thread Starter
       New #5

    Ok... I've just completed a repair, and I'm still having the same problem on all user accounts. hmmm...

    I run Malware everyday and purchased McAfee full 2010. They are the only scans that I have at this time, I have some hesitancy due to compatibility with McAfee. I know its not compatible with Adaware and I dislike and distrust Spybot (which actually gave me a mega load of virus and malware). I will run my scans again and see if anything comes up this time.

    Will be in touch again... thanks guys, you rock.
      My Computer
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  8. ttran
    Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       New #6

    Hi,

    Please do the following check
    SFC /SCANNOW Command - System File Checker <--Let us know the result
    and
    Disk Check

    Regard,

    Tuan
      My Computer
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  10. Willowhoop
    Posts : 92
    Windows 7 Professional 64-bit (6.1 Build 7600)
    Thread Starter
       New #7

    ttran said:
    Hi,

    Please do the following check
    SFC /SCANNOW Command - System File Checker <--Let us know the result
    and
    Disk Check

    Regard,

    Tuan
    Thank you Tuan
    I'm running the scannow command now. will indeed post results.
      My Computer
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  11. Willowhoop
    Posts : 92
    Windows 7 Professional 64-bit (6.1 Build 7600)
    Thread Starter
       New #8

    Willowhoop said:
    ttran said:
    Hi,

    Please do the following check
    SFC /SCANNOW Command - System File Checker <--Let us know the result
    and
    Disk Check

    Regard,

    Tuan
    Thank you Tuan
    I'm running the scannow command now. will indeed post results.
    Here are my results:


      My Computer
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  12. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #9

    In some cases this has happened because of a bug in the CEIP (Customer Experience Impreovement program). Couple of things you can try which are nicely explained on this page.

    Windows 7: Fix Windows Installer Explorer Update Has Stopped Working
      My Computer
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  13. Willowhoop
    Posts : 92
    Windows 7 Professional 64-bit (6.1 Build 7600)
    Thread Starter
       New #10

    Bill2 said:
    In some cases this has happened because of a bug in the CEIP (Customer Experience Impreovement program). Couple of things you can try which are nicely explained on this page.

    Windows 7: Fix Windows Installer Explorer Update Has Stopped Working
    thanks, will have a look :)
      My Computer
    Quote Quote

 
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