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Windows 7: Click on desktop problem


20 Aug 2010   #1

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 
Click on desktop problem

Hi guys,
I've not been able to find a solution to this, I did think of doing a repair with my Windows 7 disc, but thought I'd ask first. I tried a system restore too, didn't work.

Anytime I click on the desktop (right or left or refresh, or paste) I get a dialogue box stating that windows has stopped working, then windows is searching for a solution, then the desktop refreshes. Its getting annoying to say the least.

Does anyone have any suggestions please?

Thanks,
Willow

My System SpecsSystem Spec
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20 Aug 2010   #2

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

A test you may want to try first would be to see if the same happens in another user account.

Even if it doesn't I would still suggest a repair install.

I had a similar problem to this (except it was more due to drag and drop between screens) and the repair install fixed it with little trouble.

Please follow the guide at Repair Install to do a repair install. It just gives you a little more piece of mind.

Oli
My System SpecsSystem Spec
20 Aug 2010   #3

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Thanks, I figured a repair would be the answer. I did try another account, and it did the same thing.
I'm off to the link now.
Appreciate your help.
My System SpecsSystem Spec
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20 Aug 2010   #4

Windows 7 Home Premium 32-bit, BackTrack 4, Ubuntu
 
 

Hi Willowhoop,

I think it's definitely a possibility that you've been infected by malware. Have you run any scans recently?

Thanks,
Harvey Meale
My System SpecsSystem Spec
20 Aug 2010   #5

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Ok... I've just completed a repair, and I'm still having the same problem on all user accounts. hmmm...

I run Malware everyday and purchased McAfee full 2010. They are the only scans that I have at this time, I have some hesitancy due to compatibility with McAfee. I know its not compatible with Adaware and I dislike and distrust Spybot (which actually gave me a mega load of virus and malware). I will run my scans again and see if anything comes up this time.

Will be in touch again... thanks guys, you rock.
My System SpecsSystem Spec
21 Aug 2010   #6

Microsoft Window 7 Professional 32 bit
 
 

Hi,

Please do the following check
SFC /SCANNOW Command - System File Checker <--Let us know the result
and
Disk Check

Regard,

Tuan
My System SpecsSystem Spec
21 Aug 2010   #7

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Quote   Quote: Originally Posted by ttran View Post
Hi,

Please do the following check
SFC /SCANNOW Command - System File Checker <--Let us know the result
and
Disk Check

Regard,

Tuan
Thank you Tuan
I'm running the scannow command now. will indeed post results.
My System SpecsSystem Spec
21 Aug 2010   #8

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Quote   Quote: Originally Posted by Willowhoop View Post
Quote   Quote: Originally Posted by ttran View Post
Hi,

Please do the following check
SFC /SCANNOW Command - System File Checker <--Let us know the result
and
Disk Check

Regard,

Tuan
Thank you Tuan
I'm running the scannow command now. will indeed post results.
Here are my results:


My System SpecsSystem Spec
21 Aug 2010   #9

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

In some cases this has happened because of a bug in the CEIP (Customer Experience Impreovement program). Couple of things you can try which are nicely explained on this page.

Windows 7: Fix Windows Installer Explorer Update Has Stopped Working
My System SpecsSystem Spec
21 Aug 2010   #10

Windows 7 Professional 64-bit (6.1 Build 7600)
 
 

Quote   Quote: Originally Posted by Bill2 View Post
In some cases this has happened because of a bug in the CEIP (Customer Experience Impreovement program). Couple of things you can try which are nicely explained on this page.

Windows 7: Fix Windows Installer Explorer Update Has Stopped Working
thanks, will have a look
My System SpecsSystem Spec
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