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Windows 7: system crashes

21 Aug 2010   #1
linxmutis

win 7 64bit
 
 
system crashes

Win 7 64bit - legal
M/b. Asus m4a79 deluxe
Ram ocz reaper 2x2gb ddr2 1066mhz indual channel
Video. Asus radeon hd3850x2
Proc. Amd Phenom quad core9550
hdd. Samsung spinpoint f3 1tb x3 in raid 5
P/s. Ocz 1200w turbo cool

System runs fine if you just leave it, but as soon aso you give it a load it just freezes... you can move the mouse around, but thats it... only option left hard restar. No blue screen, just looks like its working doing something but nothing happens...

Im new here, never had these probs before, dont even know where to start... please help, before i nail that mashine to the wall........


My System SpecsSystem Spec
.
21 Aug 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Start with an antiviurs scan
Download and scan with malwarebytes.
http://www.malwarebytes.org/mbam.php

I am preparing additional instructions, while you do the above.


Run this test
SFC /SCANNOW Command - System File Checker
and this

RAM - Test with Memtest86+[2]=Performance Maintenance

Go to event viewer and look for errors.
My System SpecsSystem Spec
22 Aug 2010   #3
linxmutis

win 7 64bit
 
 

im running kaspersly internet security 2011 - no viruses on full scan
(and it was installed first after win7 installation and again no viruses on full scan)
SFC test - all good...
memtest - all good... (although latency it was showing 8-5-5-15 when it is set for 5-5-5-15 if that makes any difference)

in event viewer where to look and what to look for? (sorry, never used it before ;o( )

thank you very much for your time and your help in this matter...
My System SpecsSystem Spec
.

23 Aug 2010   #4
linxmutis

win 7 64bit
 
 

i dont know, but i found few errors in event log:

Session "ReadyBoot" stopped due to the following error: 0xC0000188

The device, \Device\CdRom1, has a bad block. ( i have two of them, which one this is, how to find?)

The device, \Device\Harddisk1\DR1, has a bad block.

Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.
My System SpecsSystem Spec
23 Aug 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

To fix the errors, if it affects the operaton of the computer, is a repair install
Repair Install
My System SpecsSystem Spec
26 Aug 2010   #6
linxmutis

win 7 64bit
 
 

Eventually I solved this problem. Please don't laugh...

It was old thermal paste on the processor causing overheating and once under load crashing it.
My System SpecsSystem Spec
26 Aug 2010   #7
linxmutis

win 7 64bit
 
 

Eventually I solved this problem. Please don't laugh...

It was old thermal paste on the processor causing overheating and once under load crashing it.
My System SpecsSystem Spec
26 Aug 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Not laughing, but am smiling because I am glad that the problem was resolved. Thanks for letting us know.
My System SpecsSystem Spec
26 Aug 2010   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I'm glad you solved it - and you are not the first that has happened to!
My System SpecsSystem Spec
Reply

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