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Windows 7: Hi Guys can you check my BSOD Please

21 Aug 2010   #1
steve-pressman

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 
Hi Guys can you check my BSOD Please

Had a couple of BSOD's recently a rare event for me so can you guys have a look for me please.

Thanks



Steve


My System SpecsSystem Spec
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21 Aug 2010   #2
Ztruker

Windows 8.1 Pro X64
 
 

The first one shows the Process_name is: mbamservice.exe which belings to Malware Bytes Anti Malware.

I'd suggest uninstalling and reinstalling, see if that helps.

2nd dump shows TrustedInstall as the Process_Name. This one was due to memory corruption. Were you installing something when it occurred? MBAM perhaps? If so the two tie together with the 2nd probably causing the first (my guess).
My System SpecsSystem Spec
21 Aug 2010   #3
ttran

Microsoft Window 7 Professional 32 bit
 
 

I think Rich gave you good advise. I would recommend you also to check your RAM because stop code 50 is usually hardware come into play.
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

I see that you have some out of date drivers:
Quote:
supersafer64 supersafer64.sys Fri Dec 26 16:19:49 2008 (4954A1B5)
It was hard to find information about it, it looks like a protection program. Either update it or remove it
It's not impossible that I actually did conflict with malware byte
asusgsb asusgsb.sys Thu Sep 27 20:14:50 2007 (46FBACCA)
ASUS Virtual Video Capture Device Driver
Quote:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA (go to top of page)

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
I doubt that there is confliction between Kaspersky and the program you are trying to install, stop code 50 as you can see, is potentially caused by 3rd party antivirus.

Regard,

Tuan
My System SpecsSystem Spec
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21 Aug 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Steve, I recommend that you uninstall Kaspersky while you are troubleshooting. One of your dumps reported kl2.sys as an unloaded module. Kaspersky is known to cause crashes on some win7 systems. Use this uninstall tool > Info > Tool
My System SpecsSystem Spec
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 Hi Guys can you check my BSOD Please




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