BSOD Stop f4 after sleep w/ anti virus installed

Angate · 10 Oct 2011

I have a BSOD stop F4 after each time I wake my computer from sleep while an AV is installed. I have used Avast! and AVG with the same results. I did not receive the error during some limited tests without an AV installed. I have ran 16 hours of Memtest and have used several HDD health tests that show my hdd and memory are healthy.

I built this system from parts purchased from NewEgg about a month ago, this is the original OS install.

Windows 7 Home Premium, x64 OEM
OCZ Solid 3 SSD
8gigs Gskill Sniper DDR3
Gigabyte GA-E350N-USB3 motherboard w/ built on AMD E-350 APU

Any suggestions would be appreciated. I would like to allow my computer to sleep during the periods that we are open for business but the computer is not in use.

panais · 10 Oct 2011

Hi Angate welcome to SF :)

Update your Gigabyte EasyTune6 software\driver.

Welcome to GIGABYTE TECHNOLOGY

Finish with this step and post back with any results.

Angate · 17 Oct 2011

I apologize for the delay in my response. That seems to have fixed the issue! If I may ask, where in my submission did you see that solution? Your response was amazingly fast!

Dan

panais · 18 Oct 2011

Angate said:

I apologize for the delay in my response. That seems to have fixed the issue! If I may ask, where in my submission did you see that solution? Your response was amazingly fast!

Dan

I analyze your minidumps and the results points to the above problem\solution.

Thanks Dan for your good words! :)

You are always welcome!