NosKernal/NetIO.sys errors and Windows 7 64bit


  1. Posts : 2
    Windows 7 64 Home Premium
       #1

    NosKernal/NetIO.sys errors and Windows 7 64bit


    Hello BSOD Team
    I would appreciate any help you could give in sorting out random BSOD episodes that have been ongoing since around February 2010. I am at the limit of my knowledge with Windows 7 64 Home Premium and do not have any ideas on how to handle this issue further.

    OS: Windows 7 64 Home Premium retail version
    Age of system varies but motherboard and processor are around 24 months old. Origial OS was Vista x32.

    I reinstalled the OS onto a new disk some months ago but this has not resolved the issue which appears to be software related.

    Happy to provide any additional information you need.

    Many thanks
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Hi braganc; welcome to the forum. This is a hardware/hardware related problem.


    STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

    Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Owner\Downloads\A-RAR2\Windows7_BSOD_jcgriff2\082110-28750-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*Symbol information
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`03e55000 PsLoadedModuleList = 0xfffff800`04092e50
    Debug session time: Sat Aug 21 14:10:38.160 2010 (GMT-4)
    System Uptime: 0 days 2:28:27.768
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050031, 6f8, fffff80003ecfaf4}
    
    Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000006f8
    Arg4: fffff80003ecfaf4
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80003ec4ca9 to fffff80003ec5740
    
    STACK_TEXT:  
    fffff880`009ebce8 fffff800`03ec4ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
    fffff880`009ebcf0 fffff800`03ec3172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`009ebe30 fffff800`03ecfaf4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`02f15fa0 fffff800`03ecada7 : fcfcfcfd`fdfdfafa eed9f6f6`f0fafafa a9d9d9ae`d8d8b3ee e6e6b1d9`cc9cdad5 : nt!SepMandatoryIntegrityCheck+0x14
    fffff880`02f16020 fffff800`03e8df6a : fffffa80`0723b080 00000000`00000001 00000000`00000000 fffffa80`049ad7c8 : nt!SeAccessCheckWithHint+0x317
    fffff880`02f16100 fffff880`01406c5a : 160a1218`0b141b0e 070d1108`0f140a11 090b0509`0d060a0e 07030508`03070a04 : nt!SeAccessCheckFromState+0x102
    fffff880`02f167f0 fffff880`0140494f : 00000000`c0000022 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!CompareSecurityContexts+0x6a
    fffff880`02f16860 fffff880`014069b5 : 02030001`03000102 06010305`01030501 04040902`04070204 070d0507`0c04050a : NETIO!MatchValues+0xef
    fffff880`02f168b0 fffff880`01406845 : fffffa80`059f4c10 fffffa80`071e7510 fffff880`02f16ad8 fffff880`02f17210 : NETIO!FilterMatch+0x95
    fffff880`02f16900 fffff880`01407ccb : 00000000`00000000 00000000`00000000 fffff880`02f17210 fffff880`02f16ac0 : NETIO!IndexListClassify+0x69
    fffff880`02f16980 fffff880`01640417 : fffff880`02f16e58 fffff880`02f16e58 fffff880`02f17b90 fffffa80`0721c030 : NETIO!KfdClassify+0xa4e
    fffff880`02f16cf0 fffff880`0163983e : fffff880`01748690 00000000`00000000 fffffa80`067afdb0 00000000`00000000 : tcpip!WfpAleClassify+0x57
    fffff880`02f16d30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETIO!CompareSecurityContexts+6a
    fffff880`01406c5a 448b442470      mov     r8d,dword ptr [rsp+70h]
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  NETIO!CompareSecurityContexts+6a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETIO
    
    IMAGE_NAME:  NETIO.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe946f
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a
    
    BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmtsmn
    start             end                 module name
    fffff880`050d7000 fffff880`05115000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
    fffff880`00ef0000 fffff880`00f47000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`04342000 fffff880`043cc000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`05180000 fffff880`05196000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`01066000 fffff880`01071000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`07be4000 fffff880`07bef000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
    fffff880`00ff5000 fffff880`00ffe000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`0596b000 fffff880`0598e000   AtiHdmi  AtiHdmi.sys  Thu May 06 05:20:39 2010 (4BE289E7)
    fffff880`04880000 fffff880`04faf000   atikmdag atikmdag.sys Tue Jul 06 21:37:28 2010 (4C33DA58)
    fffff880`04433000 fffff880`04479000   atikmpag atikmpag.sys Tue Jul 06 21:15:42 2010 (4C33D53E)
    fffff960`00880000 fffff960`008e1000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`019ec000 fffff880`019f3000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`02dee000 fffff880`02dff000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`07b81000 fffff880`07b9f000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff960`00630000 fffff960`00657000   cdd      cdd.dll      unavailable (00000000)
    fffff880`0195d000 fffff880`01987000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`018f7000 fffff880`01927000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00d28000 fffff880`00d86000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0112f000 fffff880`011a2000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`0514b000 fffff880`0515b000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`078af000 fffff880`078bd000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`043cc000 fffff880`043ea000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`02ddf000 fffff880`02dee000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`018e1000 fffff880`018f7000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`059cb000 fffff880`059ed000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`078c9000 fffff880`078d2000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`078bd000 fffff880`078c9000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`078d2000 fffff880`078e5000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`07895000 fffff880`078a1000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`04479000 fffff880`0456d000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`04faf000 fffff880`04ff5000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`02dd5000 fffff880`02ddf000   ElRawDsk ElRawDsk.sys Sat Jul 26 13:59:09 2008 (488B65ED)
    fffff880`07994000 fffff880`079ca000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
    fffff880`05115000 fffff880`05122000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
    fffff880`010bd000 fffff880`010d1000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`05936000 fffff880`05941000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
    fffff880`01071000 fffff880`010bd000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`018a7000 fffff880`018e1000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`015a5000 fffff880`015ef000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`03e0c000 fffff800`03e55000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`04800000 fffff880`04824000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`0515e000 fffff880`05177000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`05177000 fffff880`0517f080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`078a1000 fffff880`078af000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`07ab9000 fffff880`07b81000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`0189e000 fffff880`018a7000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`07aa2000 fffff880`07ab1000   icsak    icsak.sys    Mon Jun 14 12:12:27 2010 (4C1654EB)
    fffff880`043ea000 fffff880`04400000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`07989000 fffff880`07994000   ISWKL    ISWKL.sys    Mon Jun 14 12:12:22 2010 (4C1654E6)
    fffff880`00de2000 fffff880`00e00000   jraid    jraid.sys    Thu Aug 13 04:10:27 2009 (4A83CA73)
    fffff880`05056000 fffff880`05065000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`078f3000 fffff880`07901000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00bc6000 fffff800`00bd0000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`03e19000 fffff880`04342000   kl1      kl1.sys      Fri Sep 25 09:59:13 2009 (4ABCCCB1)
    fffff880`01987000 fffff880`019e3000   klif     klif.sys     Tue Sep 22 06:31:19 2009 (4AB8A777)
    fffff880`05887000 fffff880`058ca000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
    fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`059ed000 fffff880`059f2200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`0795c000 fffff880`07971000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`07918000 fffff880`0793b000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00cd0000 fffff880`00d14000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`07901000 fffff880`0790f000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`05065000 fffff880`05074000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`05941000 fffff880`0594e000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00fdb000 fffff880`00ff5000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`07b9f000 fffff880`07bb7000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`07bb7000 fffff880`07be4000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`07a00000 fffff880`07a4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`07a4e000 fffff880`07a71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`01235000 fffff880`01240000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00f50000 fffff880`00f5a000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`010d1000 fffff880`0112f000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`02dca000 fffff880`02dd5000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`0188c000 fffff880`0189e000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`014b3000 fffff880`015a5000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`051ba000 fffff880`051c6000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`051c6000 fffff880`051f5000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`05956000 fffff880`0596b000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`02d63000 fffff880`02d72000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02c5c000 fffff880`02ca1000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
    fffff880`01240000 fffff880`01251000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02dbe000 fffff880`02dca000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`03e55000 fffff800`04431000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`0125d000 fffff880`01400000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`019e3000 fffff880`019ec000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`02d3d000 fffff880`02d63000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`0512e000 fffff880`0514b000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`00f9a000 fffff880`00faf000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00f5a000 fffff880`00f8d000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00fc4000 fffff880`00fcb000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00fcb000 fffff880`00fdb000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`07e08000 fffff880`07eae000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`078e5000 fffff880`078f3000   point64k point64k.sys Tue Nov 03 21:55:38 2009 (4AF0ED2A)
    fffff880`0598e000 fffff880`059cb000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00d14000 fffff880`00d28000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`05196000 fffff880`051ba000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`05000000 fffff880`0501b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`0501b000 fffff880`0503c000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`0503c000 fffff880`05056000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`02c00000 fffff880`02c51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`01843000 fffff880`0184c000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`019f3000 fffff880`019fc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`014a8000 fffff880`014b1000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`01852000 fffff880`0188c000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`07971000 fffff880`07989000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`05098000 fffff880`050d7000   Rt64win7 Rt64win7.sys Thu Aug 20 12:05:06 2009 (4A8D7432)
    fffff880`07604000 fffff880`0783d080   RTKVHD64 RTKVHD64.sys Tue Apr 06 06:17:30 2010 (4BBB0A3A)
    fffff880`0148b000 fffff880`014a8000   sbp2port sbp2port.sys Mon Jul 13 19:19:53 2009 (4A5BC119)
    fffff880`01037000 fffff880`01066000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
    fffff880`07eae000 fffff880`07eb9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`05122000 fffff880`0512e000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`02d72000 fffff880`02d8f000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`015ef000 fffff880`015f7000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`07f60000 fffff880`07ff6000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
    fffff880`07ef8000 fffff880`07f60000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
    fffff880`07eb9000 fffff880`07ee6000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
    fffff880`05074000 fffff880`05075480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`07ee6000 fffff880`07ef8000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`0101e000 fffff880`0102b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`01000000 fffff880`0101e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`02daa000 fffff880`02dbe000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`058ca000 fffff880`058dc000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`0783e000 fffff880`0785b000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`0785b000 fffff880`0785cf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`04831000 fffff880`04842000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`058dc000 fffff880`05936000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`0456d000 fffff880`045c3000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`0786e000 fffff880`0787a000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
    fffff880`0785d000 fffff880`0786e000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
    fffff880`0787a000 fffff880`07895000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
    fffff880`04824000 fffff880`04831000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00f8d000 fffff880`00f9a000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`01800000 fffff880`0180e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`0180e000 fffff880`01833000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`00faf000 fffff880`00fc4000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00d86000 fffff880`00de2000   volmgrx  volmgrx.sys  unavailable (00000000)
    fffff880`011a2000 fffff880`011ee000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`02ca1000 fffff880`02d34000   vsdatant vsdatant.sys Mon May 03 13:44:42 2010 (4BDF0B8A)
    fffff880`0790f000 fffff880`07918000   wacmoumonitor wacmoumonitor.sys Fri Jan 22 20:33:34 2010 (4B5A51EE)
    fffff880`0594e000 fffff880`05956000   wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401)
    fffff880`0515b000 fffff880`0515da00   wacomvhid wacomvhid.sys Mon Sep 21 19:29:14 2009 (4AB80C4A)
    fffff880`02d8f000 fffff880`02daa000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`01833000 fffff880`01843000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00e3d000 fffff880`00ee1000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00ee1000 fffff880`00ef0000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02d34000 fffff880`02d3d000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00080000 fffff960`0038f000   win32k   win32k.sys   unavailable (00000000)
    fffff880`00f47000 fffff880`00f50000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`0793b000 fffff880`0795c000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    fffff880`07a71000 fffff880`07aa2000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)
    
    Unloaded modules:
    fffff880`05800000 fffff880`05871000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01927000 fffff880`01935000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01935000 fffff880`01941000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01941000 fffff880`0194a000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0194a000 fffff880`0195d000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    The dump blames netio.sys, which is most likely not the cause. When netio.sys is blamed it is usually a third party antivirus and/or firewall. For the purpose of troubleshooting, please uninstall Kaspersky using this tool > Info > Tool. Install Microsoft Security Essentials in its place and make sure Windows Firewall is turned on. Kaspersky is a know cause of BSOD's on some Win7 systems.

    I also find two out of date drivers on your system. In general Win 7 does not like older drivers. They can and do cause memory corruption and crashes. Update the following drivers:
    ElRawDsk.sys Sat Jul 26 13:59:09 2008
    wacommousefilter.sys Fri Feb 16 13:12:17 2007
    How To Find Drivers:

    - I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads


    Post back when you have accomplished the above and we will see how your system runs.

      My Computer


  3. Posts : 2
    Windows 7 64 Home Premium
    Thread Starter
       #3

    Hi Carl

    Thank you for looking at the Dump files- appreciate your help!

    The two drivers that appear to be out of date were on my E: drive so not in active use (I presume) as all the system files are on c:\. I have however renamed the extensions and this has not caused any unexpected issues (as yet!). FYI the Elrawdsk.sys is used by System Mechanic and the mouse driver is for a Wacom Intuous tablet - the mouse driver is bundled with the tablet software and not uploaded separately I have the latest version loaded so have disabled the mouse.

    With regards to the antivirus/firewall, I have Zone Alarm Security suite now un-installed and MSE running.

    Not sure if it now a matter of just waiting ?

    Thanks.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Yes, it's probably just time to wait now.

    If you want to expedite BSODs, you can enable driver verifier: Driver Verifier - Enable and Disable
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #5

    braganc said:
    Hi Carl

    Thank you for looking at the Dump files- appreciate your help!

    The two drivers that appear to be out of date were on my E: drive so not in active use (I presume) as all the system files are on c:\. I have however renamed the extensions and this has not caused any unexpected issues (as yet!). FYI the Elrawdsk.sys is used by System Mechanic and the mouse driver is for a Wacom Intuous tablet - the mouse driver is bundled with the tablet software and not uploaded separately I have the latest version loaded so have disabled the mouse.

    With regards to the antivirus/firewall, I have Zone Alarm Security suite now un-installed and MSE running.

    Not sure if it now a matter of just waiting ?

    Thanks.
    You are very welcome. Good job of following the suggestions. Just so you know, those two drivers must be on your C: drive because they were loaded. Navigate to C:\Windows\System32\Drivers and see if they are there. If they are, they are still loading unless you renamed them there.

    Win 7, unlike XP, needs no tuneup utility. At best these programs will do nothing to help your system. At worst, they will create problems, slow your system down and even cause crashes. There is no tuning of Win 7 to make it faster. Bottom line, tuneup utilities are snake oil. You will be better off if you uninstall it. Forget what you learned about XP; it does not apply to Win 7. The operating systems are totally different. :)

    Yes, it is time to wait unless, like Jonathan said, you want to enable Driver Verifier.
      My Computer


 

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