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Windows 7: Blue screen of death. Urgent help needed.

23 Aug 2010   #21
Cobrabite11

Windows 7
 
 

No problem, could you please help me get the file looked at by asking one of the other available team members! Thank you.


My System SpecsSystem Spec
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23 Aug 2010   #22
Jonathan_King

Windows 7 Professional x64
 
 

I'm downloading it now, I'll try my luck at it.

Next time, if you need to upload a full dump, right-click on it, and select Send to>New compressed folder.

We can cut the size from 225MB down to about 80 or so.
My System SpecsSystem Spec
23 Aug 2010   #23
Cobrabite11

Windows 7
 
 

Sorry about that! Please get back to me when you can! Thank you so much!
My System SpecsSystem Spec
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23 Aug 2010   #24
Jonathan_King

Windows 7 Professional x64
 
 

Update your ATI drivers ASAP!
Code:
atikmdag.sys Fri Jul 27 23:36:35 2007
Here is the download page: Graphics Drivers & Software

It is not good at all that drivers so important as the GFX drivers are so out of date.

Your touchpad drivers are also quite outdated:
Code:
SynTP.sys    Thu Aug 14 22:02:22 2008
Do follow Carl's advice to remove AVG. Install MSE as a replacement: http://www.microsoft.com/security_essentials

Let's start with that. Make sure that your system is set to create a minidump.

If the BSODs persist, enable driver verifier: Driver Verifier - Enable and Disable

...Summary of the Dumps:
Code:

Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Aug 23 08:14:47.769 2010 (UTC - 4:00)
System Uptime: 0 days 1:40:20.782
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
23 Aug 2010   #25
Cobrabite11

Windows 7
 
 

Could you please give me a link so I can update my touchpad drivers and any other links you would recommend? And yes I have uninstalled AVG and replaced it with the recommended MSE. Thank you for your help.
My System SpecsSystem Spec
23 Aug 2010   #26
Jonathan_King

Windows 7 Professional x64
 
 

Try this driver for touchpad: Download License Agreement | Synaptics

Be sure to update that ATI driver!
My System SpecsSystem Spec
23 Aug 2010   #27
Cobrabite11

Windows 7
 
 

I am downloading that one but it is urgent! Please please give me a download link for that ATI driver. It directed me to the toshiba website where I couldn't find it. PLEASE, PLEASE HELP!

My laptop is: Toshiba Satellite L300D-11V and I need a driver for the ATI Radeon X1250 for Windows 7!
My System SpecsSystem Spec
23 Aug 2010   #28
Cobrabite11

Windows 7
 
 

PLEASE someone find the correct driver for me this is urgent!
My System SpecsSystem Spec
23 Aug 2010   #29
Jonathan_King

Windows 7 Professional x64
 
 

Try installing this driver: https://a248.e.akamai.net/f/674/9206...a32-64_wdm.exe

Let me know if you get an error, and we'll get you a different link.
My System SpecsSystem Spec
23 Aug 2010   #30
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Cobrabite11 View Post
PLEASE someone find the correct driver for me this is urgent!
Relax, we are all volunteers here, providing free support.

We all help when we can, and if we haven't replied, it means we are busy.

Rest assured, we will get your problem solved as soon as possible, as our schedules allow.
My System SpecsSystem Spec
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 Blue screen of death. Urgent help needed.




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