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Windows 7: Blue screen of death. Urgent help needed.

23 Aug 2010   #1
Cobrabite11

Windows 7
 
 
Blue screen of death. Urgent help needed.

Hi, my computer keeps crashing and this is the most reason 'XML view' report and I was wondering if anyone knew what the cause was? Any help would be amazing. I am really worried. Thank you.

ZIP BELOW!


My System SpecsSystem Spec
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23 Aug 2010   #2
Cobrabite11

Windows 7
 
 

HERE!

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 32 bit.
- the original installed OS on the system? No, vista.
I bought Windows 7 a while back. January time I think.

- What is the age of system (hardware)? 2 yearsish.
- What is the age of OS installation (have you re-installed the OS?) I reinstalled the 'update' version yesterday to try and cure the BSOD but it did not work.

ZIP FILE ATTACHED PLEASE PLEASE HELP!
My System SpecsSystem Spec
23 Aug 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

There was no dump report. Read these instructions and be sure to follow step 2, Run as Administrator
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
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23 Aug 2010   #4
Cobrabite11

Windows 7
 
 

Finished. Followed all steps correctly!
My System SpecsSystem Spec
23 Aug 2010   #5
CarlTR6

Windows 7 Ultimate 32 bit
 
 

There is still no dump file. Try this:

http://www.sevenforums.com/tutorials...en-forums.html

And make sure you have mini dumps enabled.

My System SpecsSystem Spec
23 Aug 2010   #6
Cobrabite11

Windows 7
 
 

They were not enabled so I have set it to appropriate settings. Would you like me to follow those steps again?
I am currently uploading MEMORY.DMP to megaupload for you to take a look at. Thank you.
My System SpecsSystem Spec
23 Aug 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

We need the dumps to even begin the analysis.
My System SpecsSystem Spec
23 Aug 2010   #8
CarlTR6

Windows 7 Ultimate 32 bit
 
 

If you set it up, you do not need to do so again. It will save the dump the next time you have a BSOD.
My System SpecsSystem Spec
23 Aug 2010   #9
Tews

64-bit Windows 8.1 Pro
 
 

Please, just zip up the file and attach it to your next post as an attachment...(paperclip icon) .. it makes it a lot easier for us...
My System SpecsSystem Spec
23 Aug 2010   #10
CarlTR6

Windows 7 Ultimate 32 bit
 
 

What antivirus and firewall are you running? I think I spotted McAfee. Uninstall McAfee using this tool >Info > Tool. McAfee is a known cause of BSOD's on some Win 7 systems. Install Microsoft Security Essentials in its place and make sure Windows Firewall is turned on.

I also spotted AVG. I suggest you install AVG. It is known to cause crashes on some Win & systems >
Tool (32bit) - Tool (64 bit). If you have AVG Identity Protection installed, remove it with this tool > Info > Tool

My System SpecsSystem Spec
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 Blue screen of death. Urgent help needed.




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