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Windows 7: Random freezing

23 Aug 2010   #1

windows xp pro for now
 
 
Random freezing

I am sure there have been posts about this, but I am in the middle of making supper and have 2 kids running a muck so I need to make this quick. In January I bought the retail version of windows 7 home premium. I formatted my computer as I have windows xp home installed. When windows XP was in my computer I had no issues whatsoever. This computer originally had windows vista, but I did not like it, so I removed it and put xp in it 2 yrs ago.

Here are my current stats

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name LADZ-KQ0C05GD3R
System Manufacturer Acer
System Model Aspire E380
System Type X86-based PC
Processor x86 Family 15 Model 75 Stepping 2 AuthenticAMD ~2209 Mhz
BIOS Version/Date Phoenix Technologies, LTD R01-A4, 12/19/2006
SMBIOS Version 2.3
Windows Directory D:\WINDOWS
System Directory D:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name LADZ-KQ0C05GD3R\Owner
Time Zone Eastern Daylight Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.10 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB

When I installed windows 7 in January it froze up constantly, sometimes right on start-up, other times within an hour but never more. I could have been surfing the net, I could have been just leaving the computer sit, not doing anything on it. It drove me insane so I removed windows 7 and have not re-installed it. My mom and sister both have less ram then me and older computer then me and have also purchased windows 7 and have installed it and have no issues at all... so what gives, can some help me please. I have both 32 bit and 64 bit available to re-install but refuse until there is fix for this.

My System SpecsSystem Spec
.

23 Aug 2010   #2

Windows 7 Professional x64
 
 

Welcome to SF!

I hate to say this, but due to the nature of the freezing, we kind of need to have Windows 7 installed to work on it.

Have you run the Windows 7 Upgrade Advisor? If not, please do so.

You will want to install the 32-bit version of Windows 7 for your system.
My System SpecsSystem Spec
23 Aug 2010   #3

windows xp pro for now
 
 

Yes I had and it passed everything, the only thing it told me to check was to make sure my printer was compatible (I did not have this printer in Jan)

I am afraid to re-install it, because it would freeze up all the time, so I would never have a chance to get back to this site to try.

I will likely re-install it over the weekend, i have to backup all my pictures and such on my comp. 1st
My System SpecsSystem Spec
.


23 Aug 2010   #4

Windows 7 Professional x64
 
 

It's possible it was a corrupted install, or something. Could it also be a 3rd-party program you installed?

When you reinstall, don't install any more than you have to.

Use Microsoft Security Essentials as your anti-virus, and avoid Daemon Tools and other similar software.
My System SpecsSystem Spec
23 Aug 2010   #5

windows xp pro for now
 
 

i installed it directly from the windows 7 cd i bought at walmart with the keygen included, I hadn't even had a chance to download anything such as daemon tools, etc. The 1st time it started freezing, i removed it and re-installed it again with another clean format, again freezing occurred..
My System SpecsSystem Spec
23 Aug 2010   #6

Windows 7 Professional x64
 
 

Careful using the term "keygen" around here! Some may take it out of context and report you as a pirate, even though you purchased it legitimately.

A keygen (short for key generator) is a tool used to make product keys for software, so that the user doesn't have to purchase one.

Did you clean the drive before you installed to it? When you are ready to reinstall, do a clean all from Diskpart. Be sure to remove your backup drives first!

Disk - Clean and Clean All with Diskpart Command

Test RAM whenever you get a chance. It can be tonight it you wish, as no backup is needed, and it doesn't involve Windows 7 or XP at all.

RAM - Test with Memtest86+

Finally, when you reinstall, disconnect all unnecessary hardware, such as webcams, external hard drives, additional video cards, and other USB devices.
My System SpecsSystem Spec
23 Aug 2010   #7

windows xp pro for now
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Careful using the term "keygen" around here! Some may take it out of context and report you as a pirate, even though you purchased it legitimately.

A keygen (short for key generator) is a tool used to make product keys for software, so that the user doesn't have to purchase one.
Sorry yes I meant Product Key, not a key generator.

I will try those other things you suggested.
My System SpecsSystem Spec
24 Aug 2010   #8

windows xp pro for now
 
 

Just an update, i just finished backing up all my data, and will be doing a clean all. Then I will install windows 7 again. Hopefully I can get on here to give you all an update.
My System SpecsSystem Spec
25 Aug 2010   #9

windows xp pro for now
 
 

Alright so its in

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LADZ-PC
System Manufacturer Acer
System Model Aspire E380
System Type X86-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD R01-A4, 12/19/2006
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Ladz-PC\Ladz
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 1.36 GB
Total Virtual Memory 4.00 GB
Available Virtual Memory 3.19 GB
Page File Space 2.00 GB
Page File C:\pagefile.sys


And still freezing up, sometimes computer is just sitting there other times i am surfing the net IE or Firefox, so any suggestions now.
My System SpecsSystem Spec
25 Aug 2010   #10

windows xp pro for now
 
 

oh and I did the clean all and the ram check. No issues. Full format on install nothing extra attached eg. printer/camera/etc
My System SpecsSystem Spec
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